Convenient location (easy bus transportation), clean and modern facilities, efficient customer service.

There’s no front desk service, nor reception personnel. Instead upon arrival you have to call a person in order to obtain a check-in code. There’s no problem with this procedure, but it will be better if the customer is informed beforehand so as to avoid inconvenience and surprises.

Very friendly and helpful staff Clean nice big rooms with kitchenette and tv, complimentary coffee and tea Comfortable beds. Blackout curtains. Good value Can recommend it.

A bit noisy from the nearby railroad and road and noise from other rooms (dependent on the guests) A small cooler is there but no AC in the room. You need instructions to navigate the lights and curtains.

Great location for being a connection into Bern city. Very comfortable bed and smart design. We brought our cat, so really appreciated the pets allowed option. It was as also nice and quiet with great sound-proofing, which helped us and our cat relax while staying.

The heat of the shower was a bit inconsistent, so finding the right balance takes some time and luck. But very comfortable otherwise.

This marks my second stay here, and I have nothing but positive feedback to offer. The apartments are modern and functional, and the location is a short distance from the main train station. Guests receive the "Bern Ticket," which, among other benefits, grants complimentary access to all public transportation in the surrounding area. An additional commendation goes to the staff, who are consistently engaged and attentive. Upon arrival, a member of the reception team personally greets guests and provides guidance on the apartment's features – as I mentioned, it is quite modern. Regarding the team, while interactions were infrequent, as is typical for an apart-hotel prioritizing privacy, every encounter was met with a smile (evident both visually and audibly). Even when certain requests could not be accommodated, all matters were resolved with remarkable ease and empathy. I will certainly be returning. C.

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Top quality Apartment. Free tea and coffee. Use of communal washing machine. Plenty of channels and prime to watch. Fully fitted kitchen with all appliances. WiFi. Shower gel and shampoo provided. Staff respond quickly to requests. Bus close by. Shopping centre close by. Free Bern pass for visitors.

No in-house pool. There is a public pool across the road. Some noise coming from other rooms at times. Construction work outside any time after 7 am. Looks like can still go on for months.

The apartment is all new and fully equipped with anything you need. Beds are big and very comfortable and the room is soundproofing. Towels are very soft, and there is coffee and the machine.

Lights and blinds are connected with a remote only that is very difficult to use the first time. The door to the toilet is a glass door so it's not fully soundproof. The toilet is a Japanese toilet but ours was not working as it should, very upset about this. Also the apartment is located 15 min from the centre with public transport or 30 minutes walking, in my opinion the price is excessive for the location.

The room was very clean and comfortable. Clever use of space and nice kitchen facilities. Local bus just outside the door.

I had to phone to meet the person to check me in, there was no obvious bell or desk on site. I asked for an iron but this was not available when I needed it (it was made available the following morning but this was too late). The lighting and curtains were ridiculously overly complicated. An alarm went off in my room during the night (I still do not know what this was, it was something plugged in). I turned on the light to investigate and then could not turn on or off any of the light after that. I texted the manager, I have still not had any reply to that.

Everything was really nice, the guy that received us was very friendly and did some nice recommendations of things to do in Bern. The apartment was new, very clean and modern (we had some issues with the lights but because we are not too technologic) the kitchen was equipped to prepare the breakfast or food. The parking was easy to access.

There is nothing bad about this apartment, maybe that the location is a bit far from the city center but they give you the transport for free during your visit. We did it by walking and was very easy and nice because the neighbourhood is pretty and it's a bit straight from the apartment to the city center.

The location was close to the center, and the bus pass was invaluable during our stay. We had a problem with the sink during our visit and it was fixed immediately with no fuss. The room is very modern and has everything you need.

The room is quite dark, there is minimal lighting only on one side of the room and just a strip of red LEDs behind the headboard so you can't read in bed and we just found it very dim. The bedside tables are also only a few inches off the ground so you have to lean all the way over to get things.

Friendly welcome. Good modern facilities with comfy beds and a good shower. Coffee maker and fridge were very useful. Easy access to the centre (10-15 mins by tram or bus) Apartment felt clean and safe. It was good value for money compared to others in the city. Easy walk to supermarket.

Cooking facilities were basic as expected. Air con was not sufficient for the particularly warm summer weather during our stay. It didn’t bother us but there aren’t bars or restaurants close by.