A nice choice in Bern where its pretty expensive. Comfortable beds, quiet, ok size and good breakfast. Parking ( have to pay) and free tram just outside the hotel.Just a short tramride from the center. The city is very pretty, see the view from Rosengarten before entering the city .

Nothing special..This is not a very charming or pretty hotel and is not located in the center, but it is nice, clean and comfortable. Cheaper than in the old town, specially if you are a family..And it is just a walk, a short tram, bus og carride from.the center. A good and practic choise.

I had an unexpected stay at Novotel Bern Expo Hotel due to a river flooding in Zermatt, which prevented me from returning to my original accommodation. Despite the stressful situation, my experience at Novotel Bern Expo Hotel was made significantly better thanks to the exceptional service provided by the staff. She went above and beyond to assist me during my stay. When I explained my situation, she immediately took action to ensure that I had everything I needed. She provided invaluable support throughout my stay. She helped me with the check-in process, ensuring it was as smooth as possible given the circumstances. She also offered practical assistance, such as finding a room that suited my needs and so on. She frequently checked in on us, offering comforting words and making sure we were okay. Her genuine care and concern helped to alleviate our worries and made us feel at ease. Her exceptional service, personal attention, and kind words turned a potentially difficult situation into a pleasant and memorable experience. I highly recommend Novotel Bern Expo Hotel, not only for its comfortable accommodations but also for the wonderful staff who go above and beyond to make every guest feel special.

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The staff is warmly welcomed and the hotel is quite pleasant. We thoroughly enjoy our stay at the hotel.

On the final day of our booking, I made an inquiry to the receptionist regarding the breakfast. As per the receptionist's advice, the breakfast is not valid at the same time as our departure. I would be grateful if you could kindly confirm and return one day breakfast fee

Everything was just great. My kids especially enjoyed the play facilities by the reception. Absolutely the best weekend I had in a long time. I have already recommended it to friends.

Only disappointment was that the breakfast would have been an additional 29 CHF per person. Which is why we had our breakfast elsewhere. The first day we had our breakfast in Coop Restaurant in Wankdorf Shopping Center which was great because again there is a playpark there. But on the second day it was closed as it was Sunday and we could only get breakfast at the main trainstation. Nevertheless, we still had a great stay!

We arrived during a UEFA Euro 2024 match. The environment at the lobby bar was fabulous. Festive and family friendly. The staff was great throughout our stay. They helped in every way. Breakfast was fantastic and the hotel location was just right.

Even though breakfast was fantastic, we found it was a bit expensive. Adding the parking charge made our stay slightly above budget. Furthermore, checking in took longer than expected.

Spacious room, comfortable bed, friendly & helpful staff, good food, parking lot (extra charge 22 CHF per day). The receptionist helped me bring the extra blanket because I want to use the sofabed (no additional charge). She also offered me a free ticket for the bus or tram. There was also a water dispenser near the elevator for drinking. Very good experience in this hotel.

We had a wonderful time at this property with our family of four. The room was spotless and well-maintained, and the sleeping arrangements were comfortable for all of us. The location couldn't have been better - being right next to a bus stop made getting around so convenient. Would definitely recommend for families looking for a clean, comfortable place to stay with easy transportation access.

It was perfect choice of choosing Novotel Bern with family and two kids. Good comfortable stay and super location. View of tram station from your room. perfect hotel to move any were in Bern and other places. Don't forget ask for the free pass to travel in Bern. Highly recommend to choose this hotel if your going for vacation with family. Supermarket are near buy, so you can save the money 💰.

Found few spiders near to window. Same was informed to the staff and cleaned.

Very good location, close to the trains and bus station. Parking was available on site, staff was very helpful. Beds and room was comfortable and had all the amenities. They also offered us guests pass which is free travel on teams and buses which we used to explore the city

Parking on site was expensive it cost us £42 for two nights plus city tax.

I would like the cleanliness of the hotel and easily check in and helpful staff during check in and breakfast good

I would say food is expensive in hotel and they charge money for room services and reception need to know inform about the services and room was quite for 3 peoples and elevators quite small it’s not wise to spend money with high money could be finds better options around.