Location is great, removed a bit but still close to the center, next to a park with a nice pub across the street. Staff is absolutely amazing, very helpful an acomodating, even in the face of most basic inquiries. Cleanliness is on point at all levels of the hotel, from the communal areas to the room upkeep.

For a 4 star hotel, it would need some renovation, small things that do not really impact the functionality but rather the quality that you expect at this price point. The constant humming of the central air system, the leaking of the shower, the tear on the linen cover, the lack of a complimentary bottle for the water (you do get a tetraPak of water in the mini fridge, but, seriously?), the dry pastries at an otherwise nice breakfast spread... All survivable and not worth the bother of complaining but it does leave you feeling a bit disappointed. I wanted to try the pool, and gym area but felt uncomfortable by the fact that it is open to outside guests.

The staff were the best part of this stay! From the moment we arrived they could not do enough! They were so friendly and chatty! It sets up your stay when that is your first encounter. There was one lady overseeing breakfast and her customer service was exceptional. I observed how she spoke to guests and the relationship she had built with some of them as they were quick to tell her various excursions. Having worked in hotels for years, these qualities in staff are what can make a stay! Filipe I think is the name of the front of house that looked out for us on check out, again, so friendly, chatty and accommodating. Perfect end to a wonderful stay!

The Hilton Kilmainham is one of the best Hotels we´ve stayed in! The rooms are spacious and clean, the beds very comfortable. The swimming pool is great for the kids. Breakfast is excellent, something for everyone, great choice and delicious. Also the restaurant food is very good, for lunch or dinner, great menue. The staff is very welcoming, friendly and helpful. We´ve stayed here many times and it was always fantastic. The location is also very good, just opposite the jail, which is absolutely worth a visit, some restaurants and shops nearby. If you want to go into the city, there is a bus stop within 3 minutes walk.

Myself and my partner visited the Hilton last weekend to attend a training event and even though I felt under the weather the staff were so friendly and welcoming. They supplied me with a fan and set the air conditioning to cool which was a great help. The room was spotless with very comfortable beds, modern decor and was surprisingly quite even though our room was by a busy street. Parking was very easy which is located right next to the hotel in an underground car park which kept my mind at ease knowing my car would be safe. Felipe helped us during check out which quick and easy. He was very friendly and kind to us, we can't thank him enough along with all the staff members that made our stay a very positive one. Highly recommend this hotel to anyone looking for a top teir hotel close to the city.

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Traveling as a single mother with an autistic child. I asked to be placed in a room away from any noise and we were accommodated. The afternoon and evening staff were extremely exceptional, helping us with everything they could, from the reception to the bar. The manager Luis was very kind in welcoming us, giving us directions, and calling a taxi. The location is excellent, very close to the city center

The morning staff were not so welcoming, unfortunately. We lost a shirt, I asked if anyone had found it and they didn't bother to help. Both the reception and coffee shop staff made me feel like I didn't have the money to be there. It was disappointing.

The staff, from the reception staff to the bar/breakfast staff were all extremely friendly and helpful from the minute we checked-in until we checked out. Felipe at reception is exactly what every hotel reception needs! Cannot praise the food enough, dinner and breakfast were both amazing. The room was amazing, comfy bed and quiet hotel surroundings so we all had a great night's sleep. Travelled with my sister and 3 year old niece and we were all very happy and impressed with the hotel. We will definately be visiting the Hilton Kilmainham again if we are visiting Dublin.

Nothing

Staff - extremely friendly and helpful, had a lovely welcome and departure. Room size - generous room size with enough space for travel luggage etc.

Bed - super uncomfortable, can tell they're old and heavily used. Need to be updated. Noise - our room was on the street side - you could easily hear the music / noise from the lobby bar/restaurant, and people in the street. Rooms - super old and outdated. As a result value for money isn't great (although note all accom in Dublin seems very expensive).

The staff are lovely, very accommodating. Decent price for room service. Decent tea & coffee facilities. Good location. Spacious rooms.

I will be honest I’ve had more comfortable beds. Pillows were too soft and the bed was a bit hard. But this shouldn’t factor out the rest of the good things for the hotel. Noticed as well there was a small bit of rubbish in our room from last people staying, the room could have been dusted better. As much as I am happy that the hotel allows dogs and that I brought my dog with me. I don’t understand why there was such a large fee. €55 was a bit expensive in my opinion for the dog to stay in a room with us.

The staff were superbly welcoming and gave information about the local area, museums and gardens. They gave us details about buses and trams to get to the centre (very easy and efficient bus routes). The breakfast was excellent, and again the waiting and bar staff were fantasitc, interested and engaged. The spa facilites were small but sufficient and a lovely way to relax after a busy couple of days walking around Dublin centre. Great just out of town location, so nice and quiet. Comfortable high quality beds and bedding. super clean, good sized room.

The room was really clean and the bed was like sleeping on a cloud. The staff were extremely friendly towards me and my partner and answered every question given. The on site restaurant had by far one of the best steaks I've had in a long time and the breakfast was perfect. The on site spa helped me and my partner relax and unwind after a long day of exploring the city and it made for a perfect end to the night.

The price was a bit steep for when I booked but it was a last minute booking so I can see why it cost as much as it did