Very friendly and helpful staff, they went out of their way to make us welcome, hotel is in a great location for the market and all the shops, bars, restaurants, and a short walk to the beaches. It is clean and the rooms have a good feel. A/C worked very well. Beach towels and a bag available, chilled water to top up our bottles, useful touches. The hotel restaurant (called La Gambette) and drinks area outside at the front of the hotel is a charming setting for light eats and drinks, all good value but nothing fancy. There are many great places to eat and drink in Biarritz, all minutes away from the hotel.

This kind of feels picky but none of this was a deal breaker. The beds perhaps not as comfy as one first thinks (the mattress a little too soft for our liking - but not a serious issue!), the duvet far too warm for the summer (we had to ask for a sheet) and the interior part of the restaurant/bar is not as characterful as it could be, and the menu was a little limited/didn't seem to change much. We ate there once - the situation is charming at the front of the hotel - but it was not our best meal in Biarritz.

Loved our stay here! The room was clean and cozy(we had a beautiful balcony with great view), breakfast was tasty with plenty of options, and the vibe overall was super relaxing. Most of the staff were very kind—special shoutout to Zeynep and the rest of the people for their politeness. Great location, great energy. We would definitely come back.

I only stayed one night at this hotel because I extended my stay, and the original accommodation was unavailable. I wish I'd stayed longer, the hotel is full of lovely little details and everything is very thoughtfully designed. The bed is super comfortable, and I loved the in-room cosmetics. The staff are all quite young and super friendly and welcoming. The bar makes great cocktails and the food at the restaurant was excellent too! The location next to the Halles is perfect, easy walking distance to everything in Biarritz. They helped arrange a taxi to take me to the train station, and gave little farewell gifts. It's a super cute place, and quite calm and quiet despite it's very central location.

Nothing, I loved it.

The location of the hotel is amazing, only a few steps away from the local produce market and just around the corner from the beach but on a quiet road, so there is not much noise. The staff were so friendly and helpful, I received a room upgrade which was a wonderful surprise. The bed was super comfortable! Best quality linen!As part of the stay you also received complimentary unlimited tea and coffee with croissants or pain au chocolat (of there were any left) and a welcome drink! I will definitely be staying again on my next trip to Biarritz!

That my stay was so short!

I loved everything about my stay! The staff (especially the gentleman from Madagascar who checked me in) were just beyond nice and amazing. Loved the design, the bed, breakfast, location. Little touches like mariage freres teas available all day long. All the girls in the hotel were so lovely to me when I had to pop in and out. Thank you so much, I’m so grateful to all of you for making for first visit to Biarritz so special.

There’s honestly nothing. It’s a wonderful , stylish hotel.

The stay was exceptionally nice. The rooms are so well equipped and cozy. You feel like home not like in a hotel at all the breakfast is so good and the stuff was exceptionally nice. I extended my stay for one more night and they made everything happen. I was traveling with my dog and they were extremely nice and well coming to him as well. Super pet friendly.

Location, and design were really nice. The staff were also really lovely. Some of the nicest i have encountered. A+ for the staff.

Our room was a little bit small. Normally this would not be an issue but, when in the bathroom, when sat on the toilet, one’s faces was almost pressed against the wall. I think a taller person would have struggled. There was also not a lot of furniture to store clothes.

really enjoyed my stay. All was perfect - the location, room was bigger than i expected. I even had a small balcony. Mattress was very comfortable. A lot of small pleasant details - card to greet, tea, chocolate. Stuff was very friendly. It’s also nice to have kettle in a room, even if you can grab a coffee or tea downstairs. Breakfast was great. Thank you for all. I felt care and attention.

The location, the breakfast, the kind staff, the bed.

Did not realize that the main property was under renovation until after booking. We were lodged in an annex building with additional rooms, which were fine, but a bit frustrating to only find this out after making the reservation. The staff did their best to make up for this inconvenience.

1. The location was perfect! Right in the centre amongst the bars and restaurants 2. All the staff were lovely 3. Clean nice room and good size 4. Would definitely stay again!

1. No bathroom door! This was a bit crazy actually 2. We booked late in August so it wasn't cheap. They could have included breakfast 3. No parking so parked in public car park nearby which was really busy