Everything was perfect! As a single traveler and a women my priority is safety. The location was amazingly calm and in the centre. Staff (Margarita) was so helpful and sweet :) The room was clean and enough. They sent me a link of the menu to choose what time i would want my breakfast to be served and where (in the room or common space) and they served it the exact minute that i chose :) You can stay there without any hesitations and explore the maqnifique Firenze!

Breakfasts are really delicious. My bed is larger than a single bed and my room even has a balcony. Decoration of the hotel is very beautiful. It's walking distance to Cattedrale di Santa Maria del Fiore and train station. Overall, far more better than expectation!

There were lots of mosquitos in my room, although I closed all the windows and doors.

Lovely, quiet location away from the crowds but easy walk to the Academia, restaurants, and other attractions. Great having cooked to order breakfast each day! Spacious suite, big balcony , large modern bathroom . Host recommended great restaurants. Tram to the airport stopped right out front. Loved having elevator and housekeeping service! Staff on site during the day.

Water in the shower wasn't very hot

Apartment was very clean and beautiful, good design and very comfortable bed, good lighting.

The shower was tricky, even though the staff showed us how to use it, it was uncomfortable to turning it on and finding the right regime. The water pressure was very low, so it wasn’t very comfortable to shower. Although, there was a small electric kettle in the room, but no tea, coffee, or cups. To get a tea bag, you had to leave the room and go to the hall, but there was still no coffee. Coffee could only be ordered from the room service.

The place is right in the heart of Florence and made it super easy to walk to all the main tourist spots in the city. The room was spacious, the air conditioning worked perfectly, and the bed was very comfortable. Youssef was also a highlight—he was incredibly kind and helpful, especially when we needed assistance with parking and arranging an earlier breakfast.

The price was slightly higher, but I think it was worth it.

Very nice location, very clean and comfortable rooms. The location was excellent for me. If you enjoy taking a walk, it is about 20 minutes from the main attractions of the city. The building was probably recently renovated so everything seems new and modern inside the rooms.

It's a B&B and and although there's an option for a breakfast the time tables have to be reserved in advance. Some of the days I could not get the breakfast in a good time for my plans. So try to schedule your breakfast for the whole stay in the first days you get there. There was some problems with the heating on the shower, but that can happen occasionaly on some buildings, I guess.

The location is perfect - quiet, yet still conveniently close to the city centre. We requested a few small adjustments to our breakfast, and they were made just as we wanted! Water is always available, so you never have to worry about it.

We would recommend that the host make the bathroom a bit more practical. The check-in process, especially for guests arriving by car, can be a bit confusing. We entered the wrong gate and weren't sure what to do next. It would be helpful to receive clear guidelines in advance.

The staff were lovely and helpful Room was spacious with excellent air conditioning and a nice little balcony . Bed was comfortable . A kettle in the room was a nice extra but we had to ask for cups and no tea bags given Security was excellent

The breakfast pre ordering system was very rigid - you are given a budget and have to order off a set menu . Not value for money . No allowances made for special dietary requirements . No fresh fruit . No self service tea and coffee . They are making life hard for themselves by waiting at table .Not up to UK standard of a 4 star hotel and it was expensive compared to Rome . Also it is a half hour walk to the historic centre with no buses . You need to be fit and mobile . A tram line is being built so it will be better next year . TV had no service and although we reported it nothing was done . We could use our own Netflix subscription though .

Great location, easy to access with the door codes, very responsive staff when you message them. We came early and were able to leave our bags there before check in. Beautiful room and large bathroom. I would definitely stay here again. Very friendly staff right from when you arrive and bonus that you are able to order breakfast! Loved this place!

It was awesome!

Welcome by Margarita with a warm smile and a spirit of helpfulness. Offered dinner by chef Elena (I hope I got your name right) The next day, Dario continued to provide excellent service. Room was as pictured and a good value for the money Breakfast to go was prepared for me on my first morning as I had an early tour. I appreciate the willingness of the staff to meet my needs/wants. Well done!

Not the fault of the property, but construction on the street made accessing the unit a but challenging, especially when checking in/out with my luggage. Not a lot of restaurants to eat at in the area. I did find one while out perusing the neighborhood, Da Napoli. (divine)