Our family had a fantastic stay at Arista Motel! Traveling with four children (12, 10, 6, and 3), we really appreciated the spaciousness of the room—it gave the kids plenty of space to play inside. The playground was just the right size, and the spa area was a wonderful treat for us all. The rooms were clean, tidy, and well-equipped, with the two TVs being a perfect touch to keep everyone entertained. Checking in was seamless, even when we arrived earlier than expected. The staff were incredibly accommodating, letting us check in early to help settle our restless kids, which we truly appreciated. Overall, our experience at Arista Motel was excellent, and we will definitely be returning. A huge thank you to the team for making our stay so enjoyable!

The rooms are spacious for a family of 6. The upstairs room is perfect for the kids which give them there own space and downstairs room is perfect for mum and dad. The room is split between upstairs and downstairs with a peace of mind that you can still see and hear your kids from the downstairs part of the room. The blue hot tub bath outside is awesome. You might think it's too cold to have a bath outside but don't be fooled you need it outside cause the hotub is really good. Manage to fit 4 kids and 2 adults in there. There's also a fenced playground for the kids too.

No lies, there was nothing we didn't like. You looking for family/whanau friendly Arista of Rotorua is what your looking for.

The staff was really helpful and accommodating. We got an early check in without extra cost which was very appreciated as we were very tired from our flight and time difference. The beds are very comfortable. Used the washing machines and there was no wait. Everybody enjoyed the spa pool. It was quiet and you hardly knew there were other guests staying there. It was good value for money as we are a big family and we stayed over a week

We tried the barbeque but the heat was low and we didn't bother with it again as we were out for the most part. Would be nice to have some outdoor furniture or just some chairs in the small patio by the spa pool.

Wonderful apartment, nice large living room, good kitchen and bathroom. Friendly staff and easy check in. Comfortable bed. Surprisingly very quiet.

The jacuzzi was not very relaxing. The jets were weak so it wasn’t massaging and yet the bubbles splashed you in the face. I also noticed the cleaning staff would refold our used towels making them look new. We didn’t want our towels changed so that would have been fine but because they moved them we couldn’t keep track of which towel belonged to which person and they folded damp towels making them smell unable to dry. They also threw out our body wash bar of soap when we were still using it and didn’t replace it.

Location - nicely located on the main strip on Fenton where all accommodations are. Central yet quiet. Each unit comes with own parking spot. Facilities - Clean and have everything you will need if you fancy to cook your own meal. Very spacious with loft like setting. The private spa is definitely a bonus! Staff - Lovely service, staff are very friendly and responsive. We especially enjoyed the company time with the resident cat Boris!

Bed is a bit too soft to our liking but nothing major. Would have preferred the bathroom separated from the toilet instead of divided by the shower curtain.

Great spacious apartment with an upstairs space for sleeping. Ours also had a private hot tub that was slightly aged but did the job just fine. There's lots of windows that kept the area bright and airy. Finally, there was assigned parking spots on-site for each individual unit so we never had to worry about parking.

The loft space gets very hot in the summer. While there is air conditioning, it's placed in such a way that doesn't properly cover the upstairs area. This meant that the downstairs area was really cold but the upstairs area stayed warm. Luckily there was a giant floor fan that we used to blow the cold air upstairs.

Good for families, lovely place and what was exeptional was definitely the staff. They loved working there and it shows. If we come back to Rotorua, we know at least where to stay next time. Thanks again guys for the lovely place.

Probably can't be helped, but the location was sandwhiched between two big hot springs to the North and to the South which has a bit of sulphuric smell. On certain days it can be overwhelming, but then again the whole town has that same smell, unless you'd want to live in a hotel far far away. Thus it's not really a downside per se.

The size of the rooms was really great. Heating was lovely especially with the wet weather. Plenty of towels provided for both bathroom as well as the spa. The playground was also suitable for our two active grandchildren who love climbing..ages 4 & 7. The x2 laundry machines were a good size and the dryers were able to complete a cycle with really dry clothes. (powder supplied as well!) Mirrored glass windows ensured privacy.

Parking parallel was a tad tight... Noise/sound from upstairs t.v. (open plan) carried downstairs/ and vice versa. The spa plug is in the bottom/middle and hard to reach.... Had to physically get in to put plug in and when children had finished without pulling the plug, it required someone to get into the water to pull the plug... Last day - the staff doing service forgot to complete bottom room - bed/towels - check tea/coffee service.... (Great selection of items though) Could have told reception, but we managed!!

Conveniently located next to a Woolworths, around 5 min walking distance (same sidewalk). The free geo-therm park is 4 min drive, and other paid parks are fairly close by driving. The private hot pool was great, and the room was cozy, so we had a great overall experience here. The TV are recently renewed and are not only good quality but provide a built-in casting experience which was very convenient.

The hot pool area was not cleaned at all, there was dust and leafs all around. On our first day, there was a lot of group noise coming from other room(s) until late night. The bathroom could also use a renovation.

Location spot on to drive into town in a few minutes.easy access to local tourist attractions. Liked the accommodation spa area hidden and ideal for drying any washing on a rack, as it was all enclosed. Washing machine and dryers room on site.. Water or powder the clothes dried in rack in spa area and hardly needed an iron..must be that the water as clothes felt soft…. The patio windows were very private we could see out and no one could see in so very private a bonus! No view as it’s a motel but the shrubs were trimmed and very tidy some in flower….

Maybe some toilet cleaner and a scrub around the bowl..could be the water has minerals in it that stain easily and hard to remove ? Also the bathroom tap I felt needed some cleaner and elbow grease …only those two things were annoying to me..am I too fussy 😩 maybe 🤔