I spent 3 days in Helsinki and 2 days in Tallinn during my 5-day trip. First and foremost, let me assure you that transportation is not a concern. Tramway numbers 7 and 9 pass right in front of the hotel. If anyone is considering a trip to Tallinn, there can't be a better hotel. It's only 300 meters from Terminal 2. Make sure to take the Tallink brand ferry; other brands depart from different locations. The breakfast is excellent with a wide variety of high-quality food. You couldn't ask for more in a breakfast. The room is comfortable, the bed is cozy, and the bathroom is spacious and nice. I noticed there's a pool on the 16th floor, but I didn't have a chance to use it. For those who love it, it offers an excellent view and is warm : ) The hotel is about 1 km from the city center, but don't think of it as distant. You simply walk down a straight road from the center to reach the hotel. Heading south, every road leads to this hotel. It's a perfect hotel for travelers. On the first day, I bought a day ticket for 11 euros. I took tram number 7 from in front of the hotel to the center, then switched to numbers 2 and 3 in sequence. Don't bother with hop-on-hop-off; these two trams cover all of Helsinki. If you book a room on the upper floors of the hotel, you'll have a view of the entire city. I recommend the sea-facing rooms on the 11th floor and above. I stayed on the 11th floor. There's a bar on the 16th floor called Roof. It's a classy and beautiful venue. There's a DJ performance in the evening, I believe on Fridays and Saturdays. Overall, I was very satisfied with the hotel. The price-to-value ratio is excellent.

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The recipients Elia and Petteri exercised a high level of professionalism, very helpful and calm in all situations especially, helping out with correcting our bookings seeing how confused we were. Thanks to Elia and Petteri, really appreciate 🙏🏾

The breakfast was incredible. Many choices and very tasty! Also, when we asked for a room change, the receptionist was so kind and agrees to change our room with no extra charge! Everyone was very polite and kind, always willing to help with a big smile on their faces. The view was stunning! And the view from Skyroom bar on the 16th floor was breathtaking

The room and the hotel overall was very clean and the smell around the hallways was very pleasant. But the cleanliness in the sauna and pool area needs some improvement. There were many tin cans and paper cups all around. In the sauna room, there were many wet towels thrown here and there. Also, given the fact that the hotel hosts travelers all around the world with different cultures and habits, it’s shouldn’t be mandatory for them to remove you their clothes in order to use the sauna. Some feel uncomfortable and don’t use the sauna, but it’s a shame, because they spent those extra money in order to use this facility. The hotel should encourage the use of swimwear, despite the fact that the saunas are separated by gender.

The view was amazing! Highly recommended! The room decoration was very pleasant. There were also sauna facilities available which is a must for a Finnish hotel. Whenever we needed help the hotel staff was ready to help, one staff member even started speaking Turkish upon hearing we came from Turkey! The breakfast was very fulfilling and all kinds of food items were served. We also found it very convenient to have an ice dispenser in the hallway. It saved us! As a last thing we have to mention that the toilet was very nice and spacious.

We really had a good stay but some things could've been improved. We would've appreciated having slippers in our room. The breakfast, while fulfilling, could've been different on different days. The food items were exactly the same on both days we stayed at the hotel. Also there's was no brewed tea which we would've liked. We tried the sauna facilities but we were wondering if the pool could've been warmer. 27 degrees in cold weather felt relatively chilling.

The exceptional and genuine friendliness of the employees, the immaculate cleanliness of the entire venue, and the impressive variety of the breakfast buffet truly stand out. Zooming in on the room level, I was really impressed with the high-quality trim level of soaps in the bathroom, the Rituals dispensers. Additionally, the casting application on the TV is a fantastic add-on!

Honestly, I had to think really hard to identify any potential service concerns. If I had to mention something, it would be that the area around the reception desks is a bit too narrow to form a queue at all three desks, which can make it unclear and a bit messy who is next in line to be helped, especially during busy times at reception. I think the cause can be found in the desks positioned quite close to the relaxation couches in that area. But honestly, this is just nit-picking.

The prices for the bar were extremely high, and the beverages were very expensive without any prior notice of pricing. Additionally, the payment receipt was sent without coordination. When we booked the room,it was clearly mentioned in the additional details that our room included a mini-bar. However, after using the mini-bar, we received a payment receipt two days later, which was higher than the cost of booking the hotel itself. This is ethically unacceptable because I had already paid extra for this mini-bar option (which was stated to be free in the details) compared to other rooms.

The prices for the bar were extremely high, and the beverages were very expensive without any prior notice of pricing. Additionally, the payment receipt was sent without coordination. When we booked the room,it was clearly mentioned in the additional details that our room included a mini-bar. However, after using the mini-bar, we received a payment receipt two days later, which was higher than the cost of booking the hotel itself. This is ethically unacceptable because I had already paid extra for this mini-bar option (which was stated to be free in the details) compared to other rooms. “The lack of transparency in pricing and the unexpected charges for a supposedly free mini-bar made my experience at this hotel very disappointing.”

Room was very comfortable and spotlessly clean. Very friendly staff, breakfast was excellent, and the view from the Sky Bar on the 16th Floor is worth a trip up. Tram no 7 outside and has you down to the city centre in about 15 mins but it's a nice walk too

sauna and pool closed the day before we arrived. we had paid extra for a hotel with pool and sauna, they had hoped to have it up and running (electrical issue was the reason given) but then we noticed on the main hotel website they gave a notification that it would be closed for 2 weeks for maintenance very disappointing. it's why I am giving an 8 and not a 10

A really pretty hotel with an amazing view! Everything was clean and modern, and the staff was very friendly and helpful. We were even able to get an early breakfast before our morning flight and we could buy the Helsinki card at the reception. Breakfast was delicious with plenty of options! We also really enjoyed the location - only a short tram ride away from the city center and close to the ferry terminal for Sijla and Eckero.

We found the beds quite uncomfortable. The matrace was too soft and kept moving to the side every night which made it hard to fall asleep. Additionally, during one of the evenings the power went out completely in the whole hotel. While this was not the fault of the hotel staff, it was very uncomfortable and unsettling not knowing what was happening for two hours. The hotel phones were broken, the elevators as well and the only source of light was the emergency lighting in the hallways. It would be nice if there was an option to send out texts to the guests to inform them about the situation, or find another solution.

I had a really good experience staying at the Clarion Hotel Helsinki. The modern design and overall vibe of the place are amazing, and the rooftop pool and sauna were definite highlights for me. The views of the city and the sea from up there were absolutely stunning, definitely something I won’t forget.

The standard room I stayed in was quite small, which made it a bit tricky to organize my stuff, especially for a longer stay. Also, breakfast was a bit of a letdown—not the food, but the space. It got really crowded, and it felt a bit chaotic trying to find a spot and grab what I wanted. If they could work on those things, it would make the experience even better.

Great rooms, excellent range of options and quality of food at breakfast, nice little sauna on site with a small pool and a great view from the penthouse bar.

The breakfast at the weekend has a time ticketed system for arrivals, we were forced to get up exceptionally early due to only limited time slots remaining available when we checked in which kind of ruined the set-up of our day as we were attending a wedding. What's worse is they don't check the tickets anyway (and actually don't even have enough tickets to issue all guests from what we could tell later into our stay from other wedding party guests) so we absolutely could have gone at our preferred time. Apart from this very irritating element of the breakfast we would thoroughly recommend it.