My room was fresh, clean, quiet and comfortable. Great tv, bed & pillows were so comfy, new fridge & microwave 👌pod coffee machine. Happy with two continental breakfast included😁 cleaners checked room every day, changed towels, bins, bathroom shampoo. Staff were happy & helpful ☺️ In all, had a lovely stay!

Bathroom clean but needs update to match room. The small shampoo was good but no shower gel or moisturiser supplied. Old toilet. Looks as though the grounds may be going though a re-vamp slowly, nice but could look fabulous with some work.

The bed was super comfy - we slept so well! Lovely room - very modern! We thought that the bathrooms could do with some modernisation too as this would have made our stay much better. The size of the mini fridge was excellent. It was very easy to check in and out. The air con was running so our room was lovely and cool when we first checked in which was great as it was such a hot day!☺️ we loved how peaceful and private it was!

The breakfast!! After a brief look around on our first morning, we had to leave and find somewhere else to eat because the plates were filthy, the hot food looked terrible and the place had no atmosphere whatsoever. We were highly disappointed with the breakfast. The bed was not made up (or it was done with no effort whatsoever) each day after room service, which was disappointing. We were really disappointed to find that there was no shower gel/body wash supplied when we went to shower on our first night (especially after a long day in the sun!). We were only supplied with shampoo, conditioner and a few bars of soap, which should not substitute body wash.

Good location, not so far from Esplanade but not too busy area Nice clean room. There were many power points in the room, easy to charge phones and everything all at the same time Plenty of hot water Although they say the room is serviced every 4th days of stay but our bed was nicely made, rubbish bins were emptied and we got fresh towel every day, thanks.

Mattress was too soft for our preference. Couldn’t use the power points in the bathroom. Plug wouldn’t have stayed in, kept falling out. Reported to reception so hopefully it gets fixed soon

Rooms were so lovely, fresh and clean. Beautiful towels, linen and furnishings. Very comfortable and lovely. Breakfast was really great, fresh fruit, blueberry coulis, yoghurt, hot dishes, egg, bacon, tomato, baguettes, toast, coffee machine, cereal, cakes. So amazing and lovely sitting area. Staff super friendly, professional. Chef makes excellent dishes, simple but homecooked, top quality. Loved the salads, best salads ever. Pool was so beautiful and warm. Heaven. So well organised. Laundry facilities very good. Will definitely be back. After staying in many other places on the Strand this place was a great price for what you got. And so peaceful compared to constant cars and hoons in the Strand strip. This is the best kept secret in Townsville. Thankyou.

Nothing

For the budget price, this motel delivered a larger than normal size, very clean room containing little extras that meant a lot. For example, a chaise lounge so you don't sit on the bed all the time, microwave, coffee pod machine and bedside lamps. The king-size bed was extremely comfortable with good linens, large size rain shower head with plenty of water pressure. Location was excellent on a quiet street, close to the beach and easy access to shops. Breakfast was also included which was of good value and very friendly, helpful staff kept the restaurant running smoothly. The pool looked beautiful and inviting with lush tropical gardens surrounding it.

A couple more nights to make better use of the facilities.

The staff were soo friendly upon arrival and accommodated an early check in. The room had a modern style of decor and room layout was awesome. Clean and tidy facilities and the restaurant staff were great.

The contintental breakfast was a little bit disappointing but there was only one staff on by themselves and they still managed to cook a hot breakfast. The MIDGIESSSSS or Sandflies were soo terrible unfortunately eating us while we were trying to eat breakfast. The children playground was over run by them making to very uncomfortable and a short play.

Fabulous resort with everything you could wish for. Staff extremely helpful. Breakfast unexpected part of tariff and exceptionally good with extensive variety on offer - full hot breakfast with egg, bacon, mushroom, tomatoes, hash browns - all hot and cooked to perfection. Fresh fruit, yoghurt, cereals and toast etc. Room large and well appointed with comfortable bed, spacious bathroom and all necessary appliances including fridge, microwave, tv and iron. Swimming pools (towels available for pool) and tropical landscaped and well maintained grounds with fairy lights at night as well as Bbq facilities, childrens play equipment etc.

Difficulty in finding location due to name change - Seahaven or Seagulls?

The facilities were lovely and relaxing. The pool was just right. Not cold not hot however a shade sail will need to be erected soon, before the water becomes like a tepid bath. Breakfast was included in our cost. While it is both a hot and cold buffet, the offerings were very basic and the juices were empty the entire time we were there.

The TV was playing up. Reception came to help immediately however all the channel 9s did not work. We didn't report that because the reception chap acknowledged that the guy who could possibly fix the issue was off. No major issues but goes towards the 1 point short of a 10. The other reason is that I'm in my 60s with a fractured leg and my companion is 78. Absolutely zero help was offered at check-in to get our luggage upstairs to our room.

Beautiful room, great location, big car park, lovely to sit by the pool. Staff were most really helpful. Close to airport, costal walks, the strand and short drive to restraunts and supermarkets etc.

2 cups of tea from the restaurant in paper cups that we had to make ourselves cost us $10. There were no easily accessible water coolers for guests to fill water bottles, which didn't fit under the tap in the bathroom. The reception shuts at 5pm which is super early when your travelling during the day. Also have always known this place to be called Seagulls, so had a little stress that I'd booked someplace else and not cancelled it in time when I saw emails from Seahaven Resort? There was no obvious communication around a name change. I don't recall it being called Seahaven when we were staying there.

Lovely resort, lots of facilities, comfortable beds and pillows.

Because we checked in outside of reception hours, we weren't told what time the included breakfast finished. We discovered that it finishes at 9am, but when we arrived at the restaurant at 8.35am, all the hot food had been removed and bain-maries covered, and there was only sweet pastries, cereal, fruit and some cheese and meats. The coffee machine was out of service because it required a clean too. We just had two glasses of juice and left. Pretty disappointing.