Great location and a very welcoming hotel. A large room with everything needed for our 2 day stay. Handy for York and the Solar bike trail which we rode into York. ( start at Ricall)

The A19 is a very busy and fast road and runs alongside the hotel. However our room was at the side and the road noise wasn't intrusive. The Fat Abbott pub got rave reviews but was disappointing made worse by Mr Grumpy the manager. Food was OK ish but far better value and a happier atmosphere is to be found at the Tai restaurant just a short walk away.

My room, which was part of the cottage, was unexpectedly spacious, having a sitting area with a sofa, table, and French doors which opened out onto a courtyard. The bed was very comfy, there was plenty of drawer and wardrobe space and the separate bathroom was also large and light. The gardens were beautiful and the location is excellent for a peaceful break. Included in the price was an excellent buffet breakfast; lots of variety and great value for money. I had dinner at The Fat Abbot which was also excellent and reasonably priced; the staff were all friendly and attentive and nothing was too much trouble.

Although the arched windows in the bathroom were lovely, I felt a little exposed when the lights were on, as my ground level room was right next to the car park and people were walking past from the pub. I would have prefered blinds or curtains rather than just an opaque film, but it didn't spoil my stay.

The Parsonage was a beautiful old building, welcoming entrance hall, tastefully decorated and modernised. We stopped in room 5, in the original part of the Hotel. The room was a good size, with a comfortable bed, smart TV, biscuits, tea, coffee and Elmis hair & body wash. Breakfast was self service, full english and/or continental. It was a good breakfast. Spa and pool facilities were just enough and spa staff were very friendly. We spent a lovely few hours in there. I would definitely stop in the hotel again. I would highly recommend it. Great location, beautiful building and surroundings, spa & pool worth a visit. A comfy bed and a good breakfast!

The room was very hot, luckily we could open the windows. Being just off reception meant that we could hear other guests in the lounge area and woke up at times due to noise. Shower was adequate but not overly powerful. We also ate at the Fat Abbott. Food was fine but I wouldn’t eat there again, it was slightly disappointing. Lacked in atmosphere, young inexperienced staff. However, food was reasonably priced, just a typical pub rather than gastro-pub - similar to a beef eater.

Lovely surroundings,spa facilities were good .

We stayed for two nights and we booked in at the Fat Abbott for our evening meals,although we had book our tables on both nights before 8pm they didn't on both nights have the full menus available...on the second night it wasn't a case of a hard choice of what to have but a case of this is all we have left ...takevit or leave it..unbelievable given the fact that it is a very limited menu to begin with! It was quite embarrassing watching other guests arrive to be told such and such wasn't available! Both nights running they had "sold out" of pork chops!!! Goodness me how can you run out of pork chops..the same with the sea bass!!! And it was only just gone 8pm.,absolutely shocking stock management.. Lovely hotel but do yourself a favor an eat somewhere else..

Breakfast was good. Plenty to choose from.. Room was a good size. I liked the complementry towel and robe which we got for booking treatments. The gym and spa opened at great time (7am) which gave us time to use both before going for breakfast.

I didn't like the size of the bed. Although it was comfortable it was just to small. We were in room 5 which is just above reception so we could hear a lot of noise when guests were coming and going plus we could hear conversations at the reception desk. There was not a lot of choice on the menu at the fat abbot. Especially when they had ran out of a few things

The hotel has an certain charm, oldy worldy...they have maintained the old building well. The pool was nice and clean, we enjoyed the spa and the food at the Fat Abbot was also really nice. The service there was also brilliant. They also have a gin bar which was nice to go afterwards for one drink!

The rooms in the spa.. Sauna, Steam Room etc were not hot enough. It seemed like something was wrong.. although no staff that side of the changing room to ask. The jacuzzi was lovely and one of the rooms was hot enough but we could enjoy the cooler ones. All in all nice experience and great value for money

Breakfast was perfect, loved the spa with its four Sauna/Steam rooms, room was lovely. Staff were really friendly and helpful - went over and above to help. The ambience of the place was just what we were looking for. Easy parking, Bus outside that takes you to York Centre and the Outlet if you don't fancy driving in. We were really happy with this choice of hotel and would definitely return.

Room was cold around 10pm with no controls to increase the heating (we were in the Coach House which was separate from the main building). We were even cold in bed and needed extra blankets - there was only one blanket available and that was stained. We did mention this to reception the next day and they were very apologetic and said if we had informed them, they would have got the night porters to sort this out.

Lovely staff. Excellent breakfasts and good ‘pun grub’ at the Fat Abbott. The interesting layout and well presented public spaces of the hotel are obviously aimed at the wedding / conference sector. That said, as independent travellers we thoroughly enjoyed our stay.

With the entrance to the property being on a bend, on safety grounds better signage / lighting would not come amiss. The guests bar is due a stock check. There was no brandy or malt whisky available nor any ice for gin and tonics.

Gary at the spa was the first Genuine friendly face we saw, and we had been there couple of hours by then. spa facilities were very good.

We arrived there early , just after 12.00. The Reception we got from the staff was not good at all. Mr White shirt looked and acted like the weight of the world was on his shoulders and Mrs. Black dress had the same none welcoming attitude, although she did become more friendly after 20 seconds or so! Not the welcome you want at all from a 4 star place.

We been a fem times every year for 4 yrs and love it and travel on the bus to York and love the pool and facilities we had a problem with our shower but the lady who sorted it was amazing and couldn’t thank her enough. Nothing was a problem.

Its sad to say say the only thing that lets it down is the customer service in the fat abbot it seemed like an effort to serve us and we all work in retail and found it sad to say but not interested in being pleasant or not even a smile from the manager to the staff but we will return but will maybe give the abbot a miss.