Nice, comfortable room which was clean and had everything we needed. The dining room was a bit 'clinical' and quiet so we ate meals in the bar which was a little livelier. The hotel had a lot of character and history which was very interesting.

As 70 year olds, we found going up and down two flights of stairs a bit of a chore. There was no lift. When I booked, I thought the price was very reasonable. However, we were then charged extra for breakfast (which I presumed was included) and also charged £10 per night for our vehicle in the car park. This bumped up our costs quite significantly and I don't feel this was made clear to us when we booked the hotel on Booking.com.

The helpfulness and politeness of all the staff. The bar and dining facilities. It's quietness and comfort.

Tiny, narrow twin beds. Lovely choice for breakfast but the cooked breakfast was disappointing with over-cooked bacon, value beans, a half-slice of black pudding, half a tomato and stewed mushrooms. All this served on a plate which was dangerously hot and continued to cook what looked like a perfectly prepared poached egg.

Everything including the decor , rooms , reception and bedrooms

Great to see you have Guinness on draught now, always nice after a busy day out . £6.60 and pint versus £4.60 in the local pub 50m away , I get hotel prices as I travel a lot ,

A beautiful hotel with stunning communal spaces and beautiful garden areas. The barman was polite, friendly and helpful on our first evening. The shower was lovely and strong.

We were slightly surprised that we weren’t warned that the price of breakfast goes up if not booked the day before, despite asking about it the day before! We were also not told of the cheaper option of a continental breakfast which is all I needed. This is an old building which means there were no lifts or air conditioning (however there was fan in the room which was much appreciated as it was a very hot evening). The parking was a bit pricey!

Honestly one of the best hotels I’ve stayed at. The attention to detail is incredible and definitely what makes this hotel stand out!! The actual ground of this hotel are spectacular, gardens are phenomenal. Grapes, pear trees all very well looked after and you can just see the years of hard work. Staff are very professional and extremely friendly. Our room looked out into a small court yard filled with plants and life. Room was immaculate. Beds sooooo comfortable. Honestly one of the best to date what a little gem!! 100% coming back. Thank you for our stay.

Breakfast could do with some work possibly just a touch dry.

Beautiful hotel in a lovely location. We only stayed one night so didn't make the most of all the facilities. Would loved to have sat in the beautiful gardens with afternoon tea, or a cocktail! Staff very nice, breakfast room had a lovely ambience and plenty to choose from at the buffet, as well as ordering a full English. Bedroom was very comfortable, huge double bed. We were at the front, so near the road but very little noise. Fulford is a lovely village, with local pubs, although we chose to walk into the city for dinner. Yes, we paid £15 for parking for 24 hours, no problem parking, don't know why some reviews said it was difficult. I suppose it depends on how big your car is. Every effort is made to fulfill guests' needs: iron, ironing board, fan in wardrobe. The hotel has a lot of charm and character.

I can't think of anything to fault it.

**Overall a pleasant stay.** The room was nice, though a little outdated — it could use a refresh, but I understand they may be preserving the hotel’s classic style. The location is convenient, though the on-site EV chargers are quite slow (7kW), so I’d recommend using a faster one nearby if needed. Breakfast was enjoyable, but the area they served food felt a bit cramped, especially with the traffic light system in place during busy times.

Rooms need a refresh especially in the bathrooms. I think charging £15 for parking for guests is a money making machine for the hotel. No A/C in the room instead given a broken fan in the cupboard full of dust. Need to give more amenities in the room as given one tiny soap, shampoo and body wash wasn't enough for a 2 day stay.

Really nice welcome, nothing was too much trouble for the team, available 24/7 and it was a really nice, comfortable and a real hotel. Street parking was available and there is a good bus service into the City Centre, just be careful after eight pm as the buses shorten and an Uber/taxi might be more convenient. My son and fiancee claimed and even quieter and comfy three nights than we had!

Didnt mention to the team but the person in the room directly above us decided to walk up and down, creaking away in their room at the oddest hours of the night, anything from midnight to 5 am, not all night but for up to an hour at a time. Selfish people who are unfortunate to have issues should have requested a ground floor room where they could walk to their hearts content.

How pretty it was and close to the racecourse

Our room was overlooking the outside bar/eatery and the room was hot so had to have the window open . My friend had to go down in the middle of the night to ask them to turn the music off it was quite kind of music but annoying that it stayed on and then again about 7.30 in the morning it started up again on a loop of music. Also I asked weeks in advance if there would be somewhere for us to get changed as we were arriving about 11.30 to drop cases off but when we got there no one knew anything about it and we had to get sorted in the toilets

We enjoyed the situation and the walk along the river to York centre. There is also a bus which stops opposite the hotel very convenient for the evening. It was particularly good value and the management were keen to pass on offers to its clients.

The bathroom really needed an update - it looked very tired. We found the breakfast slightly disappointing, sliced plastic bread and the croissants, which were fresh on Monday were stale by Thursday. I'm not sure what can be done about this - I hate waste and would not want them to be thrown away! Perhaps fewer each day...