Easy to access with clear instructions. The place was very clean and serviced every day. It's in a trendy area and only a five minute walk from the nearest Metro station. The apartment had everything you needed, including A/C in the bedroom and seating area.

A tea towel or cloth would have been useful for the kitchen.

The location of the apartment is convenient, the apartment is clean with full amenities and cleaning is done in daily basis.

Our apartment did not have a smart tv ; with kids it was a big thing

The apartment is spacious, clean, and well-equipped - full set of kitchenware plus toiletry in the shower. It's conveniently located between two metro stations, close to a nice choice of restaurants and grocery shops. The décor is quite plain but it's fine for a short stay; for a longer stay some shelves in the bathroom or hangers in the corridor would help. Some snacks and water is available.

Electronic locks to enter the building and apartment are causing some issues and require several attempts to unlock.

Very spacious, with air conditioner. The cleaning was done every day . Towels were replaced every day as well. Close to the metro. We booked a parking lot at tbe building. When we reached there was a man helping us with the digital check in. Very helpful. A good place to say.

Nothing to say

Great location and great little apartment, just what we needed for 1 night stay with the kids. The whole check-in and codes thing can be a little information overload at first, many instructions to follow, can maybe be simplified, but doesn't take away from the apartment and location.

Checking in procedure, too much information and emails to read and different codes etc. The payment and check-in form is not user friendly and kept having to start over and various cards we used for payment kept being declined, meanwhile the payment went through.

Our two bedroom unit was perfect for our family. It was clean, bathrooms were great and we had everything we needed. Lockers were easy to use for luggage storage before we could check in. Great location. There was a staff member on site when we checked in

We stayed 3 nights and appreciated the central location. We found the apartment to be spacious, clean, comfy, bright and cozy. The WiFi worked well and our bed was comfortable. Big bonus: ample storage space for clothes and luggage! There is a great Chinese restaurant nearby called Restaurante Feliz.

The check-in process at the self-service kiosk in the lobby is painfully inefficient. You end up staring into a huge screen, clicking desperately and failing frustratingly. You try to make a phone call to the "virtual reception" to get immediate help - but no one answers... We lost at least 30 minutes on vain attempts and waiting for something to happen. Other guests have complained about the check-in too, so clearly this is a major issue.

This apartment certainly exceeded our expectations. We booked a 1 bed apartment with 2 sofa beds for our children. They got 2 single beds; one being the sofa and the other a pull out bed but they were proper mattresses so they were happy. The apartment was so comfortable, the kitchen facilities were extensive so you could easily cook if you chose to. It had a dishwasher with 2 cleaning tablets, a coffee maker, kettle and toaster. WiFi was excellent. There is daily housekeeping if you want it. We didn't bother as our luggage was everywhere. It was impeccably clean when we checked in. The location was ideal for sight seeing. We were within 25 mins walk to Barrio Alto and 35-40 mins walk to other areas. The area was quiet and safe at night. We often walked home between 10-11 after dinner. There were also luggage lockers so we could store our bags for a few hours on our last day. Overall, the property was excellent and it gets 5 stars from us.

Very little: the payment in advance was a bit troublesome as secure banking seems to block it. We could hear loud noise from an adjoining apartment but thankfully it was only 1 night and stopped around 1am. It reminded me to always pack my ear plugs.

Great, spacious and clean apartments with a great location. About 30 minutes of walk to a river, located on a not too high hill in a modern district. Rooms are huge compared to what you can get in old town locations like Alfama.

- Main bed mattress produced too much crunchy noise and better be replaced. - Dishwasher did not properly release a tablet so the table always stayed half used inside a compartment. - Simultaneous use of the kettle, stove, and the range hood creates an electrical load that causes the circuit breaker to trip. Easy to fix as circuit breaker is in the same room but better know this beforehand.

The apartment was spacious and just what we were looking for on our trip to London. There are a number of Lisbon serviced apartments around the city, we were not quite as close to the centre as some of the others, but it was easy to get the metro or bus and it was a little less 'hectic' than the main shopping area. The beds were comfy and the place was very clean. The air con in each room was much needed during the heatwave. Didn't realise that cleaners came in each day to empty bins, sweep up etc which was a bonus. The kitchenette has all that's needed for cooking for yourself, although there's cafes and a few restaurants nearby. The self check in and entry codes made it easy to come and go. Would recommend.

The laminate floor we weirdly 'noisy' when walking on it - but not a big deal.