The staff was friendly and helpful when I had some problems at 3am even. It even had a kitchen, utensils and clean refrigerator which was a surprise.

The bathroom smelled faintly of tobacco.

The property is easy to get to from the airport, lying in between ‘Marquês de Pombal’ and ‘Rato’ on the yellow metro line. Take the red metro line from the airport, change for the yellow metro line in ‘Saldanha’ and get off at one of the two mentioned above. Total travel time from the airport including walking is about 50 minutes. The check-in is very straightforward and the desk is manned 24/7, so even if your flight is delayed (like ours was), you are still able to check-in whenever you get there. The room we were in (one bedroom apartment) is lovely and big enough for 4 people (we were 2 adults and 1 child). There is a sofa bed in the living room area, which was already set up for us when we got there. For a sofa bed, it’s very comfortable! The bed in the bedroom is lovely as well. There is a kitchen, which has all you need to cook some dinner (we didn’t use it for dinner, as there are great restaurant close to the apartment building) and of course a fridge. There is also a microwave, kettle and toaster. The bathroom is spacious with a bath and shower above it, a toilet, bidet and large counter with washbasin. Plenty of space to put your toiletries down. You’ll be given plenty of towels and there is a towel rack above the bath to dry them. If you want, your room will be made every day (which we only used when needed, which was once). There are 2 TVs (1 in the living room and 1 in the bedroom), with plenty of options to watch something in the evenings. Unfortunately, there’s no Netflix on them, but this didn’t bother us. There is plenty of wardrobe space and drawers to put your clothes in, if you don’t want to live out of your suitcase. Breakfast is absolutely amazing! There is a large buffet with plenty of food available. Of course they have the Pastel de Nata in mini form, donuts, pain au chocolate, croissants, scrambled eggs, bacon, beans, fresh fruit, yoghurts, cheese and meats, bread rolls, cereals, juice, water and all kinds of coffee!

The only minor issue we had was that there weren’t enough hangers in the wardrobe (only 3), but this didn’t bother us. We just folded our clothes and put them in the drawers and on the shelves. There are a couple of chips to the wood throughout the apartment, but that’s just from wear and tear. While we were there, there was an issue with the water in the middle of the night, which meant we couldn’t use the water in the morning to flush the toilet or have a shower. This was swiftly fixed though and by the time we came back late in the afternoon, all was working again.

Staff very friendly and helpful. Room decoration is a little dated, however was clean, and all the facilities worked. Air conditioning in particular was very effective and easily controlled. Our single apartment included a small kitchen area which gave us flexibility of eating at home rather than in a restaurant every night and the use of the fridge/freezer was helpful. There is a large supermarket close by so we made good use of that. The hotel is also within 10 minutes walk of two metro stations and the journey into the city centre took only 1o minutes or so. The hotel is close by a number of restaurants and bars.

The hotel and room decor is in need of updating, however don't let that put you off going - it is a very decent hotel in a great location.

Everything! The front desk staff is wonderful. I stayed here last year and it was a delight to see the same friendly faces. My two sisters and I had a great room with everything we needed. The Breakfast Ladies keep an exceptional array of delicious breakfast goodies for any diet - always hot and fresh. The coffee machine made any type of morning beverage you desire. The cappuccino was our favorite :-) Finally the location is ideal - safe area and close to everything with a short walk or taxi, if needed. We are walkers. Plus, there is a Continente supermarket just around the corner for anything else you may need like wine and water.

I cannot not think of anything.

Location is great, breakfast is very good, free parking is always a bonus in city centers, the apartment is quite big and the kitchen nicely equipped, the dining are is large enough to accommodate a family of 5-6 and the rooms are also nice and not small. A separate and individually controlled AV unit in each room gets a 12 out of 10 for a European rental. This alone is totally worth the stay.

The showers can do with some work. In the master bedroom the shower head was falling apart and under par, in the second bathroom the shower was very tight and with a curtain instead of glass doors, combined with a very bad shower head made it impossible for the kids to use...

Very spacious suite, a lot more than expected. It has a big balcony and all you need. Although, it's not in the center of the old city, it's very accessible, a close metro. Plus a nice parking. Perfect if you have a car. I'll definitely consider this place again. We have 2 rooms, 2 bathrooms, kitchen, living room and balcony. WOW!!!

Couldn't use one of the bathrooms, because the shower was full of mold and smelling awful. We needed to close the door. Seems like the room was not used for several days and no one checked before giving us the room. But, must consider that this a same day, and last minute reservation.

I stayed at this hotel with my family in November 2022 and we really enjoyed our stay here! We stayed in a room with a living room with a sofabed, a bedroom and a kitchenette. We liked all the facilities the room had and it lived up to our expectations. The room was very comfortable, there was a lot of space and it felt like being at home. We were also very satisfied with the service by the staff at the reception and when we had our breakfast. Everyone was so helpful and smiling. The hotel is located in a quite and safe area and very close to Rato metro station (only about 5-7 min. walk) which we used very much and you can be in the centrum of the city within few minutes. We would like to stay at this hotel next time we visit Lisbon again and we can recommond it for everyone. It is especially perfect for families our a big group.

This beautiful hotel was fantastic, from check in/ reception for our ten day stay in Lisbon, lovely helpful staff. Really great breakfast every morning with fresh fruit, pastries, cereal cooked food, fresh coffee. Spotless cleaning every day & very comfy bed. Apartment style room with fridge hob, microwave etc. Very friendly staff in dining room, great to have a pool to cool off and sunbeds/umbrellas etc. Great location, bus and metro nearby to access all the sights of beautiful Lisbon ❤ I would highly recommend this amazing hotel.

Everything was brilliant will definitely return when in Lisbon again!

The furniture was old, but in general the room was clean. Very good kitchen in the apartment. The stuff was polite and friendly.

Had a great stay at the Lisboa suites. Very large and well equipped 1 bedroom apartment. Really comfortable beds. Great bathroom. Clean and well maintained. Fresh towels every day. Breakfast staff were brilliant - very helpful and good range of food. Nice pool area too although bit too cloudy for us to use until our final day. Location was fine for us as we’d been to Lisbon twice and knew where it was at too end of Liberdade and a bit out of the buzz of the town centre. However only a few hundred yards from both Rato and Marques de Pombal metro stations. Overall really enjoyable stay and would definitely go back

Could do with wee bit bigger breakfasting room and some of furniture wee bit tired.