You will not find a nicer hotel than the Brisbane Marriott. All staff we encountered were lovely and kind at all times, the service was very efficient, the decor is elegant and luxurious (but not over-the-top), the lighting is lovely, the atmosphere of the hotel is calm and serene, the food (in the restaurant, executive lounge and room service) is absolutely delicious, the views are great and the rooms are spotlessly clean. If only all hotels could be like the Brisbane Marriott. I am a hard marker, too, so I don't say these things lightly. It is clear that staff training and commitment at this hotel are top notch. Thanks to each and every one of you for such a lovely stay.

There is nothing I didn't like. If I wanted to be *very* picky, I could perhaps say that the water pressure in the shower could be slightly better. But truly, this hotel is wonderful and I look forward to staying again next time I am in Brisbane.

The staff at this hotel were absolutely fantastic. On the first night, after a long day, I was still awaiting my husband's arrival, and I was alone in the restaurant with my two small children. The staff were so lovely to them, and a female staff member even helped assist my 6-year-old to the bathroom so I could stay with my 2-year-old. The heated indoor pool was a hit, and the spa was so warm.

Booking.com said that the family room was appropriate for 4 people; however, the beds were only doubles, and my 6-foot husband and I didn't really fit. Next time we would get a bigger / interconnecting room.

Great location for Riverfire which was the purpose of our stay. We could see the story bridge and there was a fireworks barge almost directly in front of our window. Staff were very friendly and lovely welcome and kids games in the lobby.

The food, no kids menu in the restaurant for lunch. We had room service during the fireworks and it wasn’t great, everything seemed undercooked. We went to the buffet breakfast in the morning but left when we were told the prices, charging $60 per adult and $30 per kid over 2. Kids under 5 shouldn’t be charged $30 they are going to eat a piece of toast. Our room had flooded carpet for some reason so we did have to walk on towels to get around so our feet weren’t wet, management did come to investigate and we were only staying 1 night/had the river view so didn’t change rooms.

The ideal staycation for a family celebration! We spent three wonderful nights celebrating before our Disney cruise and had a fantastic time swimming in the pool. The staff greeted us with warmth and friendliness during check-in, and I especially appreciated the complimentary glass of wine. Our room was spacious, featuring two double beds, a fantastic view to Story Street Bridge and the bathroom was clean and beautifully maintained. Overall, we thoroughly enjoyed our stay! Having a restaurant on site made our life so easy, and easy with two little girls.

Our trip was fantastic & you couldn't have made our stay any better... We absolutely adore the Marriott hotel chain!

I absolutely loved the vibe of the lobby as soon as you walk in, it’s very uniquely designed as well but so beautiful. We checked in and were upgraded to executive level which was amazing, up until we realised the aircon wasn’t quite working. We called reception and a staff member came up immediately to sort it out. They reset the aircon and said to call again in 10 if it still wasn’t working, which unfortunately it wasn’t so they moved our room for us but instead of just a executive room like we had they upgraded us again to a suite which was completely unexpected but we were extremely grateful for. The staff are just impeccably friendly, they bend over backwards to bring your luggage up and even come to get it prior to checking out. Very professional and absolutely amazing customer service in every aspect. The brekki buffet was just amazing such a wonderful variety of foods and again amazing waiters and waitresses. We will definitely look into coming back again.

There isn’t a single thing that I disliked about this hotel. As above mentioned regarding the aircon, we weren’t disappointed due to how they remedied the situation immediately.

Beautiful large bed, so comfortable. Nice bathroom, nice toiletries. The day-bed lounge was lovely too. The Hotel is close to everything we needed in the city & Howard Smith Wharves area. Being on the river is beautiful. We could hear the St Johns church bell ringers from the pool area on Sunday morning, not early, but very lovely to listen too. The fragrance in the foyer is delightful, we asked at reception & you can purchase the fragrance on the Marriott website. Next time I would like to book a river view room.

Great Location, lovely hotel.

First time I stayed this year, received an upgrade, glass of champagne and free coffee voucher. Second time I stayed I wasn't greeted in the same friendly manner. I chose to go back the second time because it was a pleasant first time stay. I am taking the family up this week, hoping to be given some of the finer perks. Also was disappointed with the sauna area, no one could help me with the lockers to put my personal belongings in. Please don't take this as a negative review, I have chosen to stay at your hotel again with my family as it does have an opportunity to be one of the best hotels in Brisbane.

the staff are by far the greatest asset. It’s been a long time since we received such authentic, warm, welcoming and professional service. Every single staff member we saw was exceptional. Really made this a place we would return to purely because of your staff. Particular mention to Carmen on reception. The building is beautiful. Breakfast was lovely.

Everything was fabulous, though the mattresses were average. think it’s time to upgrade these. They felt old and springy and even a little saggy. Otherwise couldn’t fault anything!

The entire customer service teams were friendly and accommodating. A great location, great view from our room especially at night of the bridge. Clean and tidy room and overall stay was awesome. For the rate of the room and the addition specials of free parking, breakfast and late checkout was the selling point to choose Marriot. I was recommended by family and will recommend to friends and family.

That we didn't stay longer haha.

Location Nice looking room Quiet (I was on level 18) Good room service meals Professional polite staff Previous reviews complained about the pillows being too firm and thick but now there are soft thinner ones provided as well. I slept well with these. The room safe is large enough for lots of big items Fast lifts

I didn't like smelling strong perfume every time I went through the lobby I wish there were was no perfume in hotel entrances or maybe just flowers like there used to be. The bathroom had a strong chlorine smell for the first few days Room doors make a loud click when they close