Friendly staff, including the guy who did room service. We had most interacts with him, and he was a efficient, and helpful employee and down to earth, polite person. Good parking, close to stores, and to the bus ,

I'd get accused of not paying. I stayed there over a month, and paid day by day not even taking any weekly or monthly deals to lessen the expense yet I'd be bothered at random times with people knocking saying I didn't pay when I did and their was just an error online. Or I'd just sleep late. But after staying so long, I feel they should have known I always pay, whether the payment came in a little late or there was an online error, it was always rectified. We were living there temporarily, and they knew that I wasn't just a fly by stay. I.

Small, older, independent motor court located conveniently on the main thoroughfare through the Berkshires, within walking distance of a Burger King and just across the highway from a shopping center and grocery store. Rooms are generally comfortable, decor is quite pleasant.

Being next to a major US highway means lots of traffic noise at all hours of the day & night -- not a problem if you have earplugs. Bathrooms are old-school and a bit cramped, but decently appointed. Hotel's location is convenient but not scenic.

the gentleman that was on the whole time we were there was very helpful and polite make sure we had what we needed for room

when we first came in I do think sheets need to be thrown away if there is blood all over them we had to get new ones cuz I refuse to lay in someone else's blood very unsanitary did not understand no smoking since the room smelled of smoke when we first arrived and throughout the whole stay you could smell people in next room smoking

The staff is always really friendly. Rooms are always very clean and smell nice, all appliances work, bed is comfortable and it's decently quiet. The view from the back window is pleasant.

Not much I didn't like, but in the room we stayed in, there were empty toy packages / coloring books behind the bureau. My boyfriend moved it because when we were unpacking, he kept hearing a jingling noise and it was on 1 of the packages. Not a huge problem though!

I like that wagon wheel is right in the center of town. Not far from stores and grocery stores but yet not far from the state park. I like that they have jacuzzi rooms you can't find jacuzzi rooms anymore.This time I accidently booked a day earlier than I needed and they worked with booking for me to get it changed to the next day!

The rooms are old and outdated but I don't care it has a bed and a hot shower has everything I need plus the jacuzzi!

The easiest check in, staff was very nice and communicative! Felt safe as always seen him around paying attention and keeping an eye on what was going on. You do not see that at hotels around here anymore. There all filled with drug users and prostitutes. Not this one!

The hot tub!

Hot tub could of been a little cleaner, I had to wash it out before using..because when it was filled the water looked dirty...also would of been nice to have breakfast before leaving after our night stay.

Staff was friendly, helpful, if their was anything I ever needed he was right on top of it no complaints.I recommend The Wagon Wheel for anybody looking for a decent stay a fair place I'd recommend it to anyone!!

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Location is busy street but still felt safe. Value was excellent and manager was great. Clean basic hotel.wi come back definitely.

Busy street was only negative but didn't bother us as we left windows closed.

Excellent value! Excellent ambiance. I travel a lot for work. My boss always books rooms in boring, corporate chain hotels. I hate them. When I get to schedule my own lodgings, I choose old, regional, mom and pop motels. I’ve stayed in quite a few. Some are rough! The Wagon Wheel was great The! It was exactly what I'd hoped it would be. All on one level with my car right outside my door. An actual key for the door! Windows i could open! A very clean, well maintained but aging building on a busy thoroughfare. I loved everything about The Wagon Wheel Inn.

I liked everything about the Wagon Wheel Inn.