Everything was very good. Welcome gifts in the room on arrival were a great surprise. The variety and quality of the breakfasts and service were superb. A special thank you to Martina on reception who helped advise on restaurants to visit and booked these on our behalf. All the suggestions by Martina were really good choices. Highly recommend this hotel.

The ensuite was very large but lacked surface area to put things on. Also there could be better hanging arrangements for towels. These are very minor suggestions for improvement.

Absolutely fantastic. We generally don’t post about our stays but in this instance I think the hotel deserves it. We had a junior suite and a double room for four of us. It being a relatively new hotel, room and set-up is very good. But what compelled us to write the review is the level of service we received at the hotel. There was an incident during the first night of our stay there. It was purely due to the night porter’s somewhat lack of English. But the way Ricardo, Roberto and the manager Paolo handled it the next morning was exceptional. I can’t fault that. One of our highlights in Venice was sitting at the front concourse of the hotel sipping a fabulous cocktail made up by Mattio, the in-house mixologist there. As our flight was late in the evening they were very happy to allow us to sit in the lobby and provided us with all kinds of assistance. Over the years. we have been fortunate enough to stay in some of the big name hotels in Europe and North Africa, I will say the personal touch and level of service this hotel provided is up to that standard. It was like the exact correct level of service without getting overbearing. All the restaurant recommendations provided were brilliant, all the tours they arranged for us were very good and value for money. I don’t know when I will go back to Venice again, but when I go, I know where I will stay.

All the staff were very good indeed! The bar staff were surprisingly knowledgeable about all sorts of drinks, not just the wine. Marco walked us to the water taxi , very nice guy. Everyone was attentive. The suite was impeccablely Clean. The bed, I haven't slept that well in I don't know how long, firm, just right. Location, a lovely stroll to the main square, past some amazing eaterys. The decor was classy with stylish, rich colours and lovely patterns. I liked the quilted embroidered walls ! The gnt with a hint of salt ! The outdoor space is lovely too ! I'm very tempted to cone and stay again, I really am !

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Martina was absolutely great and greeted us kindly with a lot of information on what to do in Venice. She helped me on my quest to find the best ice cream and with restaurant reservations. All staff were friendly and joyful as well as helpful. We truly felt at home and would come back anytime. The location was perfect to walk around and the hotel very quiet and comfortable. We loved it!

Great location, very helpful staff, room very comfortable and clean, great selection at breakfast, we had a fantastic stay

We can’t think of anything . Ask if we drink alcohol before arrival for the complimentary drink, but this is a very minor details .

The location was perfect for exploring; in a quiet area, but several lovely cafes very close by, and easy walking distance to all attractions without all of the chaos of St. Mark's Square, very easy access to the water bus, water taxis, and a short walk to the bus and train station. Our suite was absolutely gorgeous. Very attentive and helpful staff; in one word: Perfection.

Property was off the main tourist routes, so was quieter than the busier areas. It was still an easy walk to water taxi and services. The site staff was professional and incredibly helpful. The entire property was immaculately clean. Lovely spot for a relaxing trip. Would definitely recommend.

Nothing I did not like. Great property!

The location was great, particularly because it was in a quieter part of Venice. Breakfast was fine each day. We were close enough to the sites. The staff were helpful. The room was very, very nice. We'd definitely spend time again there and would recommend others to book accommodation at this hotel.

There is nothing to say negative.

Santa Croce boutique hotel is centrally located in a lovely, authentic neighbourhood close to all the main sights and less than 10 minutes walk from Santa Lucia station. The staff were absolutely wonderful and took the time to give us great tips and really make us feel at home. Our room was spacious and comfortable with modern shower, comfortable bed and a nice sitting down area with a completary minibar. Will definitely be back

None

Location, cleanliness, STAFF make this boutique hotel unique and welcoming. Even in the week or so before our arrival, Martina worked closely with us to coordinate our arrangements (including arranging a driver to meet us at the airport and a private vaporetto and escort to the hotel), and she was just as courteous and helpful during our quick stay. Matteo, who escorted us to the hotel, Tina, who hosted a beautiful breakfast as part of our stay, and Ricardo who helped us with restaurant arrangements in the evening were each exemplary and welcoming in their roles. The hotel is located in a great, convenient location, is up-to-date in every way, beautifully decorated, and very clean. Our stay was much too short, but we will certainly be back to Santa Croce Boutique Hotel, and we highly recommend it.