I had a very pleasant stay at Heritage Collection. The apartment was comfortable and well-located, and everything went smoothly during my time there. Special thanks to Maica, Edmar, and Vannie for their friendly and helpful support throughout my stay. Would definitely consider staying here again on a future trip.

Everything was perfect! The room was very nice and very well located. Divina, Joelle and Vinnie were also incredibly helpful. Every time I needed something they were helping me right away. I would definitely recommend this stay for your next visit to Singapore.

Everything was great!

Super well located, literally hundreds of restaurants nearby, in less than 1km range. Almost in front of a 7-eleven, and many attractions nearby. Great SmartTV and comfy bed that helped us getting some needed rest. Staff super friendly, helpful and they even went way beyond expected to send my jacket back to other country when I forgot it.

Room a bit small, especially the space between the bed and the wall. The elevator goes up to the 4th floor, so we had to climb one flight of stairs to get to our room in the 5th (and highest) floor. These things were minor compared to the benefits, so that’s why we decided to give a max score.

Joelle, Divina and Vannie were very helpful and supported our requests throughout our stay, which was very comfortable. We received an upgrade to stay in a bigger apartment in Robertson Quay.

The property delivers what it promises! We booked 2 rooms for 2 couples and Ed & Ryan the digital companions are available at all hours of the day to help you out. The rooms are a little small but manageable for 2 people to be comfortable including an AC, hot water, fridge, microwave, ironing board, and even a locker. The facility has washing machines that can be used free of charge and the building is in a great location, just by the river which is perfect for a late-night stroll or some partying or just getting a good meal with a view! It is also a convenient 5 min walk from the Clarke Quay MRT Station

Though there is a facility to store luggage, there are no common washrooms so if you arrive early, you can not change and head out for the day as your rooms will only be made available at the check-in time. The walls are a bit thin so people in the corridors can be easily heard

Location was great, next to the MRT to easily travel around and in walking distance of Chinatown. Kim and Ryan were great and on hand for any of our needs

Simple and clean room situated in the center of everything. There are a lot of bars and restaurants in the quarters around, but it was very quite in our room. You can walk to Marina Bay Sands (20-30 minutes), China Town (15 minutes), Little India & Arab Street (30 minutes). Metro is around 7 minutes away. WhatsApp communication worked well, we had no issues. Washing machines and dryer are free to use. Perfect for a 3 day city trip.

The check in app procedure could be impoved as it can get confusing. There are too many messages via email, WhatsApp, booking. Just install the App a few days before your arrival and submit all info. You then get a code to enter the building. On the left of the escalator you can log into wifi, open the App and get your key. Repeat for each door. We would have appreciated some coffee and tea in the room. The refrigerator is a little too large for the room and gets noisy from time to time.

From the moment I arrived with my friends until the day I checked out, my stay here was nothing short of perfect. The location is perfect. What made the experience even more special was the incredible hospitality. A heartfelt thank you to Edmar, Nica, and May, who went above and beyond to make sure everything was smooth and comfortable. The rooms were beautifully maintained, super cozy, and well-equipped with everything I needed. The service was prompt, professional, and personal, something you don’t find everywhere. I’m already looking forward to returning the next time I visit Singapore. Highly recommend to anyone looking for comfort, convenience, and exceptional service in the city! 10/10—if I could give more stars, I would!

I was skeptical at first because of no human contact. But then it made the stay quite free and private. The hotel is definitely at a good location and quiet during the night. The first night my toilet bowl was leaking and they sent someone come to check right away. Only one thing is that maybe they can check for soundproof. The 2nd night I literally could hear the snoring from the other room 😅 Overall 10 stars for their customer service, clean room, new facilities and location. Shout out to Edmar, May, Anne, Nica and also France who supported me throughout the stay. Thanks a lot!

Accessible to MRT and bus routes. close to restaurants and tourists spots. Clean. Prompt answer when you have questions.

I am satisfied. No complaints. At first I got confused with the way they number their rooms like our room was 104 but on the door it looks like this 0-104 but O got it figured out so no big deal.