The location is almost waterfront and more or less central, 6 minutes' walk from Stenpiren, which is the nearest stop for bus, tram and waterbus. (You tap your card on boarding or buy an all-day ticket online). If you arrive by ferry from Kiel, you can take a waterbus from the ferry terminal to Stenpiren, which is nice. The city centre is about 10 minutes' walk from the hotel. The greeting was extremely friendly and my room (an upgrade) was pleasant and roomy. The window looked onto an inner courtyard, which meant that it was quiet. Altogether a pleasant hotel, considering that the price is moderate, at least in my case.

The breakfast was 'Swedish-average', fine considering the price, but proper orange juice would have been a bonus rather than the coloured water on offer. On the other hand, tea, coffee and biscuits are available for free all day. Beware the bathroom tiles, extremely slippery, at least in my room.

The hotel was in a fantastic location close to the centre yet near the port too as we were taking the ferry across to Denmark. The hotel was very quiet and the beds were pretty comfortable. Would highly recommend the breakfast as they have so much choice, I particularly enjoyed the bacon, scrambled egg and beans. We all absolutely loved Gothenburg and really hope to visit again in the future.

I don't really want to be negative as for the money the hotel is amazing but the rooms and corridors are a little dated and very small. Our son stayed in a single room which reminded him of his student accommodation. A kettle in the room would be a welcome touch. although you could help yourself to coffee in the breakfast room we like to have a coffee before facing anybody.

Great central location, surrounded by many attractions, cafes and shops. From the shuffle bus stop from Landvetter airport about 15 minutes walk (stop Kungsportsplatsen) to the airport by car about 25-30 minutes, it cost us about 45 EUR in the morning (4 am). In general, the staff is very helpful and pleasant, the breakfast selection is wide enough (the staff very kindly agreed to prepare a take away breakfast as we had to leave very early). Waffle batters are left in the kitchen every day from 4-9 PM, so you can make your own waffles. Coffee machine, juice, snacks (fruit and cookies) are freely available all day.

The breakfast space is cramped, it can be challenging to put in the food you want during peak times. Also, the hotel is right next to a street where public transport runs all night, which may disturb sensitive sleepers.

We stayed for two nights and the hotel was really great for us. Sure, the hotel is well aged (with all the interior and furniture) but the free coffee and waffles in the afternoon compensated for it. In some walking minutes you have the city center with restaurants and shopping. Parking is available some some minutes away as well (around 280 sek for a day).

Breakfast was fine, but you should avoid rush our otherwise you might need to wait for a table. Breakfast area is small. During the night it is quite and peaceful but tram/bus traffic starts early in the morning. Better keep the window closed when it is not too warm.

Excellent location. Just 4 mins walk from tram station with excellent connectivity. Good size, clean room and nice bathroom. Amazing breakfast spread with live wafles. Very warm reception staff with excellent guidance for city tour and any queries you have. Special thanks to Hannah. She was amazing, warm, welcoming and recommended us to the excellent places to visit and for foods n pubs. Must visit. Excellent stay. And the price was really great for the services provided. Very happy. Would look forward to stay again in future

Perfect location, solidly equipped room for a fair price.

We reserved two 4-person rooms. However, when we arrived one of the rooms was not equipped with the two extra beds. After I told this 2 times to the receptionist, they promised to prepare the ordered beds. However, when we came back to the hotel the beds still weren’t build up and the house keeping service already left. Hence the receptionist only could give us one instead of two extra beds. Luckily one of our friends was sick and couldn‘t join our trip, otherwise he wouldn‘t have a bed.

The check in process was very easy and the amenities offered to us for free with the room exceeded our expectations. The self-service free breakfast was very comprehensive, with good vegetarian options as well as a nice coffee machine. Waffles are also available from 4pm-9pm and they went down very well with our group! We booked a family room as 4 friends travelling together and the room itself was very spacious, and we did not feel cramped at all. The location is just under a ten minute walk from the old town, and there is a tram stop that can take you all throughout zone A so getting around is really easy too! The lady at reception (I'm sorry I forgot to get your name) was super helpful and accommodating, letting us store our luggage for the day and stay in the common areas after we checked out too.

Thee only things to note about our stay was that the sofa bed was pretty difficult to navigate, we took quite a while to set it up and even so it was a bit frumpy. Luckily we didn't care too much about how we were sleeping, but something to note if you have children who will have restless sleeping. Secondly, when we were setting it up, it was a little dirty, especially underneath the sofa where we had to pull the bed out from. This is understandable, as perhaps this part gets overlooked if it is not being used a lot - but definitely noticeable. Nothing that we complained about though, because everything was pretty good value for what we paid.

Great value for money :) Although there is no kettle in the rooms, free coffee, tea and juice are available 247 in the breakfast room. It's great that there is a microwave for hotel guests to use as well. The waffle making station is definitely a thoughtful touch. Was able to borrow an umbrella when it was pouring down out there. All in all satisfied stay :)

I could hear guests snoring (maybe next door) but it wasn't too loud, didn't affect my sleep.

Very friendly staff, spoke English (as they always do in Sweden). Breakfast was very fresh and nice. Room and bathroom were clean. Main beds were VERY comfortable. They let us check in early which was a godsend for us with children.

The pull out part of the sofa bed - my daughter who is not heavy at all could feel springs and was uncomfortable. Although we asked for an extra duvet to put under her and the hotel sorted that out immediately.

Everything was great. The breakfast was epic with many options, and it was regularly filled up when something was empty. The room was amazing clean and really very hot that's was our only complaint but we turned off the thermostat and it went to lower temperature still it was really warm inside the room ! The location was really convenient. Everything was near, and in a walking distance, we loved the coffee spot that was there 24 7 to fill us up with caffeine and cookies and fruits! It was the highlight of the hotel! Also, the person who checks us in went above and beyond explain to us how to get more benefits and points if we become part of the best Western rewards, and he did it for us too! He was also really friendly and made us feel really welcomed! Excellent customer support will for sure choose this hotel in the future!

The room was amazing clean and really very hot that's was our only complaint but we turned off the thermostat and it went to lower temperature still it was really warm inside the room!