Breakfast was included, but at 350.00USD per night lunch and dinner should of also been included. Very convenient location to the lake and covered bridges and other touristy things. We do not ski but just a short walk to Lake Lucerne, the views of the Alps was amazing. Parking was available at Euro 22.50 per day.

All of Switzerland is very expensive, so come prepared. If you're looking for touristy things like we do there's not much there, Zurich and Basle are much nicer to visit. It took us a couple of hours to walk the lake and see just about everything in the city. Might of taken more time but we were there on a Sunday and the churches had mass. This was just a stop on our 2 weeks road trip from Germany to Napoli, Italy and back. Parking was available at Euro 22.50 per day. The Paravian restaurant was closed.

-Location is accessible and near Old Town, tourist spots and eating places -Lucerne Station is fairly near and walkable; but we still took Bus 2, 9 or 12 whenever possible. -Electric fan helped a lot with ventilation -The room is comfortable for 2 people and basic necessities are provided during our stay -Room size is ok; we could still open 2 big luggage. -Bed is comfortable -Room is cleaned everyday -Kitchen staff is welcoming -Hot meals at breakfast for some days -Wide shelves in toilet to keep our toiletries

-Since we kept the windows open for cool air to come in, sometimes we could hear sounds from the road. It could be disrupting for light sleepers. -Shower water temperature fluctuates -Breakfast is alright but not too much variety -Got to be extra careful of the sliding glass toilet door and glass shower door -Pillows

The property boasts a fantastic location, with convenient access to both the bus stop and the train station. Guests can look forward to enjoying a delicious and substantial breakfast. The staff are incredibly friendly and always ready to assist. Additionally, the hotel is situated near the Alstadt, offering easy access to this historic area.

Nothing that we would like to highlight.

Location was great and the breakfast lovely!

Beautiful spacious room. Lovely breakfast. Very friendly reception staff.

The Staff were really helpful and patient with my limited German (turns out they all spoke perfect English) Breakfast was a good buffet with hot and cold food- The location was really good just a 5 min walk to the Old Chapple Bridge, WiFi was also excellent Staff were very helpful with info on free buses and things to do, I picked the hotel as I thought it was a budget option but was pleasantly surprised,

All was good no issues,

The staff is good in terms communication and the rooms are big enough and clean

The shower water in my room was not functioning correctly, whereby the water when you are showering it with change the temperature on the water automatically without you adjusting it from very cold to very hot then back to cold

The staff was very helpful and friendly and allowed us to check in early and they also lent us a travel adapter during our stay. Location was great right next to the old town - walking route is nice but depending on route can be cobblestone which may be difficult for some luggages. Breakfast was also good.

No air-conditioning but the tower fan provided made it quite bearable so this is not actually a complaint (just a call out).

great staff and really clean rooms, excellent location only a short walk to the main spot, and roughly 10 from the station - breakfast was great too. No air con but they provided us with a fan that worked well.

Would be great if a mini fridge was in the room

Very central location

Pillows were too soft...