The staff was very helpful and always helped if any problems came up .I had a small problem with my door locking and was offered a up grade with was so big for me and my son and daughter we loved the bigger room . The breakfast was done to how you liked and all the staff was so friendly and made sure the breakfast was done to our liking. My children could not get enough of the of pool I would say bring your pool floats toys plenty of big towels are there any time you want. The room has a old fashioned look but plenty space to unpack all your clothes bed was lovely to sleep in fans are available in rooms which was great because the weather was so hot . The beach is right down the rd to your right .the first day we went up the rd but the steps was a killer to get to the beach 🤣 .we did a late checkout for a small cost there was plenty spaces for us to wait on till the uber came which is a short drive to the train station.

Nothing you get what you paid for which was a lot cheaper than most hotels in the area the bedrooms have a old fashioned look but I liked it

I was very happy at Trouville Hotel I m a regular customer and this is my favourite Hotel in Bournemouth The team with special mention for Sebastian and Signa and Abdullah are very friendly and excellent problem solving and Customer Service The Manager is always available to offer support or help if needed Hotel is clean . very comply beds rooms are spacious very good breakfast with choice of acontinental breakfast and English breakfast which is very tasty and good Location is excellent BUS stops to Swanage Allume Chine Beach Westbourne Bournemouth city center are handy and just few minutes away Restaurants near by are available and Bournemouth pier just 10 minutes walking The swimming pool and sauna are very nice indoor for be used on cold days I really enjoyed my stay and I will continue definitely to come to this Hotel for the future

According to me everything was perfect

want to highlight the receptionist Daniel for my review, it was my 3rd time staying and was having trouble with too much heat in the room i was given, he went above and beyond offering different available rooms to me til we found one that was cool enough for my condition! i really appreciated it :) the bed was comfortable and the room was clean as always

the rooms have always been a bit dated with old fashioned decor and such, but i don't mind it personally. some rooms are better ventilated than others, and the main central lift still doesn't work sadly 💔 only the other one that only reaches the 2nd floor. fix that lift and i'd basically have zero complaints!

We had a wonderful time staying here. The pool/sauna/Jacuzzi are excellent. The kids loved it. Don't be too put off by the decor the positives far outweigh it. Our rooms(family room & double twin) were clean and tidy and very spacious. The staff were very friendly and welcoming. It makes all the difference. The location is brilliant. A short walk to the beach and shops. If you're looking for halal food then a short drive 4min Charminster Rd. Overall, I would recommend this hotel.

Breakfast although nice should be clarified as not being a buffet. Takes away that holiday feel. Everyone who walked in looked confused. You have to order the hot food once seated. Parking should be included in your stay and not an additional charge. £12 a day is quite a hefty charge. Having said that the comfort of having a parking space at the hotel really gives you peace of mind.

Good sized room with big windows and lots of natural light. Good TV, but with unusual selection of channels. Coffee/tea replenished to an acceptable level. If it wasn't for the expensive parking charge, I would stay again, but there are cheaper options.

Expensive parking charge at £12 per night. The pool offering is a joke. One staff member told me it was open between 8:30 and 21:00. However, when I wanted to use it the following day, I was told by a different staff member that the pool had lessons from 15:00 and 19:15. Shame they didn't tell me that before. Mind you, I didn't miss much as the pool was quite dirty with dead flies and other particles within. (During a break in the lessons, I sampled the pool for about three lengths. ) The sauna wasn't on, so I couldn't use the sauna either.

The first time I stayed here , the staff were very professional and friendly, it was clean and tidy, nice relaxing stay The breakfast was enjoyable, self service ,good options to choose from, fruit juice, fruit, tea coffee,cereal, toast, yoghurt self service full English much as you like To be honest I paid just under £150 and to be fair thought it was reasonably good value .

The potential for the bar is exceptional, it's a nice size bar ,but draft beer is limited to either an ale (Sharps Atlantic )or lager ( Carlsberg)think there's a cider to choose from to be honest can't remember, bottled beer is available but as we all know is rather costly the reason to bring this up is to encourage people into the bar where profits could be made then should be more choices, appreciate where the hotel is located not far from the sea front,and the establishment feels most people will be out which I understand, but a good hotel bar can be a good focal point get people together creates good vibes among guests , and gets tills ringing for profit for reinvestment.

Very reasonable price - we were not expecting much for the money we paid but were very pleasantly surprised. The room was very large, the bed was huge and very comfortable, which is most unusual. Breakfast was good value for money also. The room was extremely hot (no air conditioning) but two large electric fans were provided which was great. Generally the interior and decor of the rooms is dated, but we don't mind that.

Having to pay £12 per night to use the car park on top of the cost of the room was not appreciated. There was no ticket issued for the parking and they didn't even bother taking the registration number, so clearly don't check who has paid and who hasn't. The two male staff on reception when we arrived were unnecessarily po-faced and unfriendly, the lady who was on the next morning was much more cheerful and professional.

this is my second stay, i really like the Trouville! great value for money, lots of space in even the bog standard single rooms they feel like little studio flats, with couches and cupboards etc. i love the pool, i like going there when i'm the only person there! the temp is perfect. the wifi is fast and the location is very central to every nice thing in town! im very heat sensitive and i liked how the window opened nicely and i felt in control of the temp well in there despite the lack of air con!

the term "dated" is probably the best description, but i don't mind it personally :) the toilet wasnt entirely attached to the wall and made a thud when i stood up lol. some fixtures and lamps were broken and if i had to be honest, admittedly the bed was very hard and i woke up a lot from discomfort. but for the price and location im still satisfied! the steep incline the hotel sits on suuuucks, but there is a side entrance in the car park to evade part of the steep hill. the bar was REALLY expensive (over £10 for two water bottles and two J2Os?!) i think at least bottled water should be cheaper.

Close to the Sea. Big room, clean comfortable bed. Plenty of supplies of towels, coffee,tea, milk, sugar.

Could be done a bit of update in bathroom. A lot of noise came from upstairs, they walked in highheels l think, wakes me up before six in the morning. Gentleman who did my check in ask me to give him my bank card four quaranty wrote all the numbers from my card and everything what was written on it, that was for the first time when someone did that in more then eleven years since l am doing this job and travelling all over UK, France, Spain.

The room was cosy and comfortable very silent so I had possibility to rest a lot . Housekeepers were all available to give me whatever I needed and staff was friendly and very helpful Breakfast was good too Hotel is very central but on a slope I got mobility problems so I had to travel every day by taxi I walk with a stick but there two bus stops going to city center and opposite one stop with buses going to several destinations and Swanage Hotel is step free and has got a lift There is a covered swimming pool for leisure There are two smoking aereas

For sure Hotel s guests I live in London City centre and people are extremely friendly and kind .All guests of this Hotel didn't even say Good Morning or Good Evening I found this extremely rude