Room was spacious and very clean with excellent Wi-Fi.

No water in the room and for the price I would have expected that. It didn't help that it was one of the hottest days of the summer. Breakfast was a little bit pricey so swerved that and went to Wetherspoons which is only a few minutes walk away.

Great comfortable bed Room & bathroom clean Great shower & water pressure and had everything I needed Great staff very helpful and friendly Special shout out and thank you to MICHAEL for his help with my luggage Will definitely stay here again Excellent service!!

Room was larger than I expected. On the 6th floor (of 7) it was quiet. Never cold - you have a thermostat. The windows DO open! (I need fresh air) The bathroom made me laugh - a plastic pod with everything I needed - hot water with good pressure. Like showering on a train. I wanted to be close to the train station, it's 2 blocks away, but there is really no good place to eat without walking about a mile. Eat dinner elsewhere and walk or UBER home. I felt safe walking the hood after dark. The canals, churches and bridges are magical. I'm a 66 y/o woman, but I rarely stay out after 9 pm. I wasn't going to pay 12 quid for a brekkie bar BUT great coffee and pastry at Origins Coffee. A quick walk across the canal and past the Temple. The way to start your day.

The mattress is more YHA than hotel. It's foam which temperature wise isn't comfortable.

The location was great - just a few minutes walk from Temple Meads station where you can catch a bus all over the city. I use a mobility aid so was pleased there was a ramped entrance as well as steps. There was a bit of a queue to check in but the staff were friendly and gave me a map as well as directions. The room was very clean and everything worked - my only dislike was the lighting around the bed. It was harsh and difficult to locate the switches. The shower pod / bathroom was big enough and clean. Overall, a good stay in a convenient location

The lighting was too harsh and having dark switches on a dark plug socket makes it hard to find them

Huge room, perfect location and friendly staff. Right next to Bristol temple meads station and local cafes.

The tap in the bathroom smelled and we didn’t get much privacy if we opened the bedroom curtain as there there work office windows directly opposite where people could just look in (it would be good if there were privacy blinds as well as curtains so we could let in some daylight without being fully visible to everyone in the opposite building) but really overall these are small details and we really did have a brilliant stay.

The hotel is just 5 min from the Bristol Temple Meads station and 20 minutes from the city centre. The room was clean and the housekeeping service was excellent! The breakfast was very good with a variety of hot options.

The room although spacious was kind of a bit strangely planned and equipped. For instance that was the first hotel EVER that dodn't have a plug or a usb beside the bed! And the whole space could be used in a much more efficient way. But nevertheless it is a good value for money and a grest place to stay for a few nights.

Staff were very accommodating and helpful, partner injured himself on way back to the hotel and they gave me ice that we needed and even offered to call an ambulance if needed. This injury WASN'T in the hotel but on the return. We paid for Breakfast Buffet with our stay, which was always full. Containing full English breakfast, muffins and pastries, baguettes and white/brown bread, fresh fruit salad and deli items, a variety of juices. They also had gluten free and vegetarian/vegan options available upon request.

Great location for Temple Meads train station and the Marble Factory (venue) for gig we were attending. Added bonus caught the water bus from Temple pier along to City Centre for some dining and drinking enjoyment. Hotel was very clean, quiet and good breakfast.

My room was spacious and the bed very comfortable. Good selection of food and drinks at the breakfast buffet. Hours to eat were also suitable for my needs as an early riser. Very nice and helpful staff and extremely easy and fast check in /check out.

The view from my room was quite bad, since there was an office building opposite of the street. Had to close the curtains when I was in the room because otherwise the people working could watch me. And in the night there was still a light on in the office building, so never really dark. On my last morning the breakfast area floor was a little dirty with breadcrumbs from the night/day before.

Clean, safe, really close to train station, excellent breakfast, free Wi-Fi, Very helpful staff.

My only problem was finding the hotel! Only a 2-mil Ute walk but it took me 20 minutes to find it, so clean instructions from the train station would have been useful. ‘Go out of the front of the station and TURN RIGHT. Don’t go straight ahead! Leave by the Temple Gate exit and turn go through the car park and turn right again. The pedestrian path takes you over the river. Go straight across the road and the Ibis is in the road in front of you’