Fantastic location. Check in was seamless. Lovely style of apartment

Bed too small No long mirror - this has been highlighted on previous reviews but not addressed. Sofa uncomfortable Heating stuck on 26 and no way of adjusting. Again this has been highlighted on previous reviews and not addressed No air con and fan provided is useless Paint work needs touching up No body wash in shower. Just empty container. For the price of the accommodation this is not acceptable.

The location is absolutely perfect, a couple of minutes walk to the tube station and everything in walking distance My toddler loved the open plan of the entire apartment especially as the rooms opened up to each other. Clean, modern and has everything you need.

One of the bedrooms was at the front and so quite nosy as busy on a night but to be expected for the location. The other bedroom was at the back and really quiet.

The layout was great and worked perfectly for us. There was A TON of storage which was really helpful and appreciated. The location was excellent (minus the construction going on outside - but that can’t be helped). the design of the apartment was very nice.

It needs a little bit of upkeep and TLC. Overall it was very nice but there was a broken coat rack threatening to fall over at any time, a couple areas of peeling paint, a couple broken bits here and there, etc. that stood out in an otherwise really nice and clean space. Also the lights in the cabinets above the TV in the main room never turn off: their switches are installed too far in and never make contact with the closed doors. The washer/dryer never got clothes especially dry (though that may have been user error on our part). But these are nitpicks. Overall we were extremely happy with the apartment and would gladly stay there again.

Great little place. Super location. Everything you might need in a stay. The hand soap and body wash smelled amazing!

I had requested slightly early check in weeks ago. I was told this may not be possible. I arrived a little early and it wasn’t but the cleaners knocked on my door for check out bang on the minute of check out. It seems a simple thing to accommodate.

Perfect location, comfortable and stylish appartment, well equipped. Company responded very promptly to problems and maintenance staff who attended were friendly and helpful

Sitting room window was stuck wide open when we arrived - appt v cold. We couldn't move it so had to call company. Also the heating was set to not go above 17 degrees which we found cold - there weren't any instructions on how to adjust heating and after trying several times we again had to call the company. The bathroom towel rail also didn't work and the bathroom was very cold. The maintenance person resolved this but the following morning the towel rail was again not working. Suggest that the cleaning staff report any problems they encounter so that problems can be resolved before visitors arrive.

The apartment was beautiful with everything we needed and more… Very central ✅ Very comfortable beds ✅ Very clean ✅ Very spacious ✅ Would definitely recommend!

Nothing o can think of apart from maybe a dish cloth or tea towel but these really aren’t essential.

Fabulous place - stylish, clean, spacious and in an amazing location.

Our only gripe was the heating was on way too high and we couldn't work the touch screen thermostat so we had to open the windows, which seemed a bit wasteful. Other than that, couldn't fault it.

Wonderful apartment in a great location, comfortable in every way with a really good feeling. Plenty of space and tasteful furniture.

If anything could improve it could be if kitchen tissue rolls and body lotion were also provided. That's all we can think of!

Location and the apartment

Toilet wasn't clean especially with the stain in the toilet, shame, such an amazing place but the toilet let it down. We stated 3 nights 4 days, and there wasn't any spare toilet paper.

Wonderful location. Right in the heart of Covent Garden and everything it has to offer.

Bad smell from drain in bathroom. No long mirror for Mrs G. We were going to garden party at Buck. Palace and she really wanted to see how she looked.