The staff were friendly and helpful and the room very clean. Well located, opposite to Hyde Park and situated between Queensway and Lancaster Gate tube stations (both on central line). Within walking distance of Kensington Palace. The Royal Alert Hall is on the far side of the park - but also within walking distance, during daylight hours (I do not know the opening times of the park nor how well lit it is in the evening). One of the Hop on Hop off Bus touring companys also has a stop near by the hotel. The room was very clean and looked to have been reasonably recently refurbished (I would employ whoever hung the striped wallpaper because it was so well done). This is a period hotel and the style of furnishing/bathroom choices reflects both this and the price range. I have stayed at the hotel before and no doubt will again in the future.

There was no welcom pack in the room - which would have been useful. A bedside lamp/wall light - with switched that could be reached from the bed - would also have been nice.

Excellent location opposite Hyde Park between Queensway and Lancaster Gate tube stations. Our room was very spacious.

Beware: Breakfast staff Pavel acted highly rude, disrespectful, impolite, and definitely not welcoming, resulting in a total evaluation downgrade by 2 points (29 Dec 2024). Better training in receiving guests next time is highly recommended to avoid downgrade.

The hotel is an imposing Victorian building facing Kensington Gardens near the Lancaster Gate tube station. We were able to check in early, which was very much appreciated (after leaving home in the early hours). The spacious room was on the top, 3rd, floor with a good view of Kensington Gardens (photos uploaded). The room and en-suite were cleaned and tidied each day and the consumables (toiletries, tea, milk, biscuits) replenished. The double bed was comfortable as were the armchairs. The en-suite had a full-size bath, again much appreciated. We were also able to check out a bit later than standard, allowing us to conveniently visit a museum in the morning and to quickly refresh for the journey home. All the staff we encountered were very friendly and helpful. We will definitely consider staying here again on a future visit (in contrast to a similar hotel a couple of hundred metres away that we stayed in the previous time).

We were notified before travelling that there was a problem with the lift which was awaiting a replacement part. This meant that we had to use the stairs each time and there were a lot of them as the imposing building had high ceilings. However, we would not have swapped the view for a lower room and we no doubt benefited from the extra exercise. The hotel offered, and we gladly accepted, the transfers of the suitcase between reception and the room. This imposing hotel has seen much better days and would benefit from refurbishment. However, it is clean (passing my wife's demanding test) and offers a comfortable, spacious stay in a good location at a reasonable price.

I liked the location. The beds were very comfortable.

The television in our room was tiny but noticed some rooms had bigger tvs. It did not have constant tv connection so we watched what ever did not lose signal. The hall way doors and elevator door should have slow closing hinges. The doors kept slamming shut.

Room very hot on arrival. We did have a fan to use after verifying heat was really turned off. Toilet seat broke on 3rd day but they fixed it. Fan, window open and drapes closed during the day kept room comfortable to sleep. Towels, extra needed to be obtained, as I have long hair. Good water pressure and quick hot water in shower. Has separate vanity for make up. Great bedding! Not a lot of outlets and bring adapters. Breakfast at £10.00 each/day was perfect. I would use it again, but others who don’t appreciate the old charm would opt for newer/updated facilities. Staff helpful! Dry cleaners and laundry around corner. Family run restaurants right around corner excellent Italian, breakfasts and pubs. Kensington gardens across street from tube stop- Lancaster Gate which is 5 minutes walk to hotel. Extremely convenient-11 minute walk to Paddington station to catch express to Heathrow airport. All in all great neighborhood.

Staff was very welcoming, kind and patient. Breakfast was good, offered the standard food and drinks. Hotel was nice, good position, there is a bus stop right in front of it which is amazing. Not too far away from the center of the city. Breakfast area has a view of the Hyde Park which is lovely. Hotel you can see it is an older building, but it adds charm. Room was clean and tidy and warm when we checked in. Every morning the room was cleaned, tidied up and you get new cookies on the desk in the room which is a huge plus and was a positive surprise. Bed was comfortable. Loved how the bathroom was on the upper floor of the room and everything else downstairs, the stairs made it fun. Good water pressure on the shower head.

The bathroom is outdated. Old shower with a shower head that hangs too low. Seperate faucets for hot and cold water on the sink make it slightly hard to use. You have to wait for the water to fill up the tank if you want to flush twice on the toilet, which is sometimes not good.

This hotel is an awesome, one of a kind building. It has an amazing interior architecture. The view from my very large window was to Hyde Park and beautiful trees (I think Garry oaks!) that have beautiful winding branches which look great even without leaves. The location is great: a few minutes walk to the Underground (Metro or Subway!). The bus stop is just by the hotel. There are some great restaurants close by. The breakfast at the hotel is very good. The Staff is very helpful, kind and very nice. The room was very spacious which was a nice surprise. There was a clothes rack, shelves for smaller items, and plenty of space to place the suitcase. The beds were incredibly comfortable! All this made it easier to relax after a busy day of visiting this great city, LONDON.

The walls of the rooms occasionally let the sound go through. If you carry a conversation, be mindful of other people, who inadvertently may hear what you are talking about. Overall, I greatly enjoyed staying at the Columbia Hotel and would come back during my next travel to LONDON.

Location is great, in a beautiful and well connected part of London, right next to Kensington Gardens / Hyde Park. It is a little bit off from the most frequented streets, so it feels very safe and noise levels are very acceptable even with window open. Multiple red double decker bus lines right next to the hotel and multiple undergrounds close by. Walking distance from Paddington. Our room was very efficiently planned out with bed, two tables, drawers etc. Price in February 2025 was very affordable. Recommend+++!

Bed was very firm/hard. Door has no sound proofing to the corridor. No AC/ventilation except window.

Lovely comfy bed with soft linen, not stiff & starchy. Good size room & no traffic noise. Really loved the vintage feel of the place. Excellent breakfast buffet, something for everyone.

There's nothing I didn't like about my stay here

Excellent location with good public transport links. Friendly and helpful staff. Rooms are generously sized and airy. Staff fixed electrical short circuit within minutes of phone call.

Consider installing air conditioners/heat exchangers in the rooms are getting warmer during the London summer evenings and I can see there is no double glazing for the winter months. Update faucets in the sinks to have unified water spout instead of separate outlets. Time to change the carpet in the lounge - current carpet is threadbare.