The room was serviceable as a place to make camp for a small city break. It is incredibly affordable for what you get. It's also located in a great place being so close to Princess Street and Oxford Road.

We were encouraged to go for a drink/meal at the onsite restaurant, however, when we went, there were no staff anywhere to be found to serve us so we ended up leaving after waiting a little while. When we returned back to the hotel early in the morning, we had to buzz to get in, we were asked if we were staying with them and we said yes. However, no checks were made or anything so anyone could have easily walked in, it didn't seem particularly secure.

We have been to the Pendulum previously. Now, every time in Manchester it is our hotel of choice. It is close to the centre of Manchester. Close to Piccadilly train station. The staff are fabulousI mean every person we met, so very friendly and helpful. We had breakfast & dinner there, both meals were great. The breakfast has so much choice, all perfectly cooked. The Pendulum offers a free drink with main meals. Yes rooms smallish but we go out so no problem. The hotel is clean. We love the large Pendulum through the centre of the hotel. We will keep returning it is well worth the price.

Nothing we love it there.

Always have a lovely stay when I come to this hotel. It was Manchester Pride weekend, so they had loads of incredible decorations and discounts, which is a beautiful touch. I arrived at my room, and it was a compact double for one person, so it was very comfortable. It is small for two people, but it was perfect for me. You get a lovely big bathroom, which was great for getting ready to go out. The room I had had the TV at a bit of an angle, but nothing you can't fix, and it was cosy for after-party chill time! Very happy and will be back. You're also right beside Sackville Park and The Gay Village. 10/10 staff too - all very bright and cheery any time I came past.

Nothing, cannot fault this hotel. :)

The location was very good 10 minute walk from Picadilly station and Freight Island and 5 minutes from Canal Street Staff were lovely and welcoming The Garden Bar was nice and reasonably priced

The garden bar says open all day "til late" We had been to an event at Freight Island that finished at 10 We thought we would head back to the hotel for a drink before bed We got back at 10.30 and the bar was closed. That was a shame. Also we were in a room next to some fire doors which closed loudly and when people were coming back at 1 or 2 in the morning to their rooms the banging was incessant and then again when people were leaving early

Everything was brilliant. Staff were so friendly. The location was perfect for us. Rooms well equipped. Very comfy bed. Lovely bathroom. Hotel design was fab with an awesome pendulum hanging in the centre of the hotel. ❤️ Really lovely cooked breakfast 😋 Toiletries provided were good quality and really nice. Tea, coffee, etc. was the good stuff.

Two points lost for the following: Rooms were a little small. Plug sockets all on one side corner of the room, so I couldn't access near me in bed, which was a little annoying as use a cpap machine, so I had to top and tail in bed with my husband! And use a chair near where my head was to use it. Lol Also, desperately needed air conditioning in the room as it was hot, although they did provide us with a fan, which was great. A mini fridge would have been helpful to keep some cans of pop. Shower was good but toilet pressure was not as good, had to flush several times just to flush toilet paper.

Good hotel in a convenient location and well priced. The bed was comfy, the shower was powerful, the towels were fluffy and the breakfast was excellent.

The hotel was really warm, even though the weather was cool - my room was pretty stifling, and even the breakfast room was too hot. I noticed the staff all had plug-in fans, so I presume this is a long term issue. I'm glad I wasn't staying there during a heatwave! Also, if you are a light sleeper note that the soundproofing is pretty poor - I was woken up lots of times by doors banging in the corridor outside my room.

Location was great, close to Palace theatre and "discounted" NCP parking (very short walk) Room was clean comfortable compact. Shower was great, bed was comfortable. Desk area was tired/worn looking but functional. Staff were friendly. Everything worked. WiFi was available, I simply didn't use it as good mobile signal. I loved the huge pendulum! Had a good undisturbed sleep even though we left the window open.

I can't think of anything, except the NCP discount code emailed, did not work. Tried a few times at the NCP pay machine on leaving, but ctge code was invalid.

Lovely stay for a reasonable price, a small price to pay for luxury. I requested 2 mirrors in the room, one being full body length. My request was granted and the room was very big with a double and single bed, I was only expecting one double bed. Staff really friendly, helped us close our window when we couldn’t manage ourselves to prevent us getting cold. Plenty of towels in the room for two of us, good water pressure. We didn’t eat here but the food on the menu in the room looked delicious, they even offer room service and late. I would recommend and stay here again in the future. Thank you.

The staff were great. The bedroom was comfortable and an excellent bed. Generally very quiet although very convenient for Piccadilly Station, the Metro and the city centre is a short walk away.

Completely overpriced. We used the hotel for a concert at the Co-oP live. There were two other major events in the city on the same day. I understand completely the need to optimise revenue when unique opportunities arise but we paid a premium of around £140 for a one night stay. I compared the hotel rate for the same day a week later with no special events. The hotel is not built or geared up for the expectations of a room rate around £220.00. I would happily pay £120-£150 for the quality and staff care and attention.Perhaps a change in rate management strategy marketing regularly in the £120-£150 range rather than £220-£80/90 range dependent on city events

I was in a quiet area or I was just lucky this time, I don't know but this time there was no unwanted noises in the corridors, housekeeping didn't wake me up too. Coffee in the room Big spacious and clean room Free drink with a main meal at the restaurant

Room didn't have blackout curtains The food at the restaurant is not cooked fresh by a Chef, just warmed up by someone working their shift Reception staff could be more welcoming and happy to see a customer maybe, they are very professional don't get me wrong, but a bit cold for me, maybe that's because I'm a latino and we greet people with a smile always no matter how our day has been or even if we don't like our job much