Comfortable beds, feels newly decorated, great rain shower. We were in the additional accommodation over the road from the main hotel. Good restaurant for evening dinner - great food, excellent service. Inclusive breakfast was plentiful, not a huge selection but fresh fruit, pastries, traditional English breakfast and a selection of juices, teas and coffees that were replenished frequently.

As a light sleeper I found the rooms quite noisy, it from the traffic outside but in the corridors and from adjoining rooms. We were staying the weekend so possibly more noisy than mid week.

Love this hotel! Great value for money.We have stayed a few times now! Great location near bars, shops and restaurants. Friendly staff. If any issues they always deal with them quickly. Breakfasts very tasty, friendly staff too! Room sizes vary but comfortable bed, great shower and towels changed daily. Will definitely stay again I hope.

Although room ready for us the dirt bed linen from previous guests was lying on the floor in the bedroom! Music blaring from a speaker from the bar! My Mums room-broken standard lamp! No bedside lamps though one was put into room after we spoke to receptionist.

We were situated in the hotel opposite from the main hotel, the staff in the main hotel were lovely however we only saw one member of staff in the one we were in and we did not need to speak with them, limited parking so we had to move our car so others could get out, the room was nice but could have been cleaner, a light looked like it had been ripped off the wall and the second shower head was hanging off the wall in the bathroom, the fridge was very hard to open so maybe it could be attached to the unit they are in? As it did come flying out at me. All in all for the price it was very good so we would stay again. There is a lovely little bakery near the entrance to the car park called pink lane bakery so I would recommend paying them a visit and the Waitrose is very handy.

Read the reviews after booking and got a bit concerned about a few items even though we were on a stag do. We had 7 different rooms booked and had no issues. Staff were great, bar and beer garden were great and the location was great.

Shower rooms could do with a bit of time spent cleaning but wasn't to the extent that anyone felt they had to complain - for the price of the rooms it's not really an issue. I would say however that even though it was a cheap stay, all our rooms were 'superior king rooms' but were different sizes. Would suggest booking a king room or more as you'll be away from the later busier bar a the sister hotel across the road.

The staff were lovely. Really nice guy checked us in and even come out of reception and outside the hotel to show us exactly where to park our car and where our room was. And helped us to get a parking spot where we wouldnt block anyone or anyone would block us. We were checked in early as well which was a huge help

The room was so so hot. We were on the top floor in the other building. There was a fan in our room though, which made it just about bearable. But i understand this is not the fault of the staff. Our full length mirror was falling off the wall and stuck up with duct tape which was a little worrying! But these things didn't take away from the lovely stay we had. Lovely decor and clean.

The hotel looks great and certainly has kerb appeal. The room was somewhat different than other chain hotels, a little quirky but entirely satisfactory. The bed was comfy and I had a great night's sleep. Rainfall shower was great. The breakfast was buffet style and had everything I expected, I was even provided with a proper pot of tea. Parking is available at the back of the hotel but is a little limited. Value for money was spot on.

Not a lot to put you off but I found the corridors to be really narrow so if you have a large suitcase just be careful. No lift that I'm aware of. Room was a little smaller than I expected, very narrow between the bed and bathroom wall with the TV cabinet in an awkward position on the wall so mobility around the room was not easy. The toilet is extremely close to a wall on one side, the sink is a little small and a couple of minor repairs wouldn't go amiss. The repair to the bathroom lock was amateurish. These are really just minor observations as I would stay again but I'd choose a different room option.

Location, staff, restaurants downstairs on both sites. Despite being split across two buildings, they are quite close to each other; breakfast was in a different building to the one we stayed in but we had no problem popping across each morning. The lady at the desk - whose name we didn’t get, but who kindly chatted with us for a little while! - was extremely kind, and found us an empty room on the first floor after apologising for not having a lift, so that there would be less stairs for us. Lovely little establishment and the area is fabulous. :)

The doors were a little difficult at their sister site! This was barely a problem at all, however.

I liked the very stylish decor. I liked the huge shower - you could fit about 10 people in the shower!!😄. It was well equipped with a fan for hot weather, and an extra heater for cold weather. It was nice and warm in the room. It had a hairdryer, iron and ironing board and a big TV. The shower gel/shampoo smelled divine! The rooms was big, compared to other chain hotels. The bed was comfy. The window opened for fresh air if needed. The staff were lovely. The breakfast was good, and in their beautiful restaurant. The value for money was excellent too. Check out was at 11am, which was better than a lot of other places. There is parking at the back, if needed. Plenty of electric sockets in the room for charging, straighteners, etc. This was our second time at the Cairn Hotel, and we would definitely return.

There was nothing we didn't like.

What can I say about our good friends over at The Cairn Hotel, Jesmond. Stayed that many times now I'm not sure which visit I am reviewing here but they are all as good as the last..... Decent, varied rooms. Excellent location for visiting the vibrant Jesmond village. Quirky quirks with different buildings (you never know where you'll end up). Playing a strange sort of game of tertis with the multiple car parks. Attentive night porters for helping out the casual drunks. We always have a great time.

More pillows and bigger badder beds! Maids to knock before entering rooms!!!

The location was perfect as my wife we had travelled over for surgery for my wife, at the Freeman. The room was basic but clean and decor tidy. The young man who (always) seemed to be on reception (was his name Stephen?) Was exceptionally helpful and accommodating. I could not fault him. So good to have someone like him at the front of your hotel. Overall we had a pleasant stay. Room was very good value for money.

I booked the Cairn Hotel. But after booking discovered we were in the Carlton. A bit unsettling at first, but it was just across the road. So no big deal.