It's safe , good stuff, clean

There is no fresh air you can open the window, it's like staying inside a box, they clean the floor with strong soap with bad smell, they should keep the door open so fresh air comes in.

From the moment we arrived, everything about our stay was exceptional. The beds were incredibly comfortable — honestly some of the best sleep we’ve had away from home. The room was thoughtfully equipped with everything you could possibly need.Every member of staff we encountered was genuinely warm, welcoming, and went out of their way to ensure we had a great stay. They always greeted us with a smile, and nothing ever felt like too much trouble.My partner arrived before check-in time, and the team were more than happy to securely store his bags until the room was ready — just one of many thoughtful touches that made a big difference. Breakfast each morning was consistently fresh, hot, and well-stocked, with plenty of variety to choose from. The coffee machines were always available and easy to use. Overall, we couldn’t fault a single thing. The entire experience felt personal, comfortable, and above all, genuinely cared for. We wouldn’t hesitate to return and would wholeheartedly recommend it to anyone looking for a warm, welcoming, and well-run place to stay

Having to leave!

Room was fabulous in terms of layout and facilities. A shop on site and a shop across the road was useful for milk etc. We could not fault the staff the room or the location. Breakfast was simple but great. We did not experience any overcrowding in any of the reception rooms and tea and coffee, carbonated water and still were literally available on tap 24/7. It is located walking distance from town centre and walking distance from the Quay area with restaurants and bars. I would definitely return again and it will be our default for next time.

nothing; although using chipolata sausages for breakfast rather than standard would have made a difference to the overall breakfast.

The room was amazing. Plenty room small kitchen sitting area and bed Over looking millennium bridge. Bed comfy. Couldn’t have asked for more Parking on site Free coffees and teas 24hrs Location was amazing All the staff were so friendly and helpful

Everything was fabulous. My only gripe would be the cost of the car park but seems to be this at most hotels. I personally think this should be included in the room cost. But considering the location £13 for the night not too bad

The hotel offered a warm, welcoming atmosphere with spacious, well-equipped suites that felt more like a home than a hotel room. The staff were friendly and attentive, always ready to assist with a smile, especially Jenny. One of the highlights of my stay was social hours, which featured a variety of appetisers and drinks on Monday and Wednesday, free of charge.

There was no full English breakfast, the sausages were a bit overcooked, and there was a dirty sock behind the bedside cabinet.

I recently had the pleasure of staying at Staybridge Suites Newcastle, and I can confidently say it exceeded all my expectations. From the moment I walked in, I was impressed by the welcoming atmosphere and the sleek, modern design of the property. Staying in one of their apartments was an absolute treat, offering a perfect blend of comfort, convenience, and luxury. The apartment itself was spacious, immaculately clean, and thoughtfully furnished. The open-plan living area was perfect for both relaxation and work, with a large flat-screen TV, comfortable seating, and plenty of natural light pouring in through the windows. The kitchenette was a real highlight, equipped with everything needed for cooking a full meal—stove, microwave, fridge, and even a dishwasher. It felt like a home away from home. The bedroom was equally impressive, featuring a super-comfortable bed with high-quality linens, ensuring a restful night’s sleep after a long day of exploring the city. The bathroom was sleek and modern, stocked with premium toiletries, and included a spacious walk-in shower. One of the standout features of Staybridge Suites is the range of thoughtful amenities. The complimentary breakfast each morning was a real treat, with a selection of hot and cold options, ensuring you start your day off right. Additionally, the hotel’s “Social Hour” is a fantastic touch—a chance to unwind with light snacks and drinks in a relaxed, communal space. The location couldn’t be better. Staybridge Suites is centrally located, within walking distance of Newcastle’s main attractions, including the Quayside, the Sage Gateshead, and the iconic Tyne Bridge. Whether you're visiting for business or leisure, the location is ideal for exploring all that this vibrant city has to offer. What truly sets Staybridge Suites apart, though, is the exceptional service. Every staff member I encountered was friendly, attentive, and genuinely eager to make sure my stay was as comfortable as possible.

Nothing

Very dog friendly place. Greeted with dog bowls and treats. The room was lovely and breakfast had a good variety with changes to hot breakfast each time. The property had a cute pantry to purchase wine, beer and treats which is needed as it’s a bit far from anything too local. Room was very roomy and bathroom was great.

Our dogs are reactive to noises and our room was at an entry point so every time someone came and went the door swung and our dogs barked no matter the time. So if I would go again I’d seek a room at the end of the corridor away from entry points. The bed was comfortable but we are used to a larger bed so found it a bit on the small side for us.

Friendly helpful staff who were very welcoming. Suite was lovely and looked over towards river. Nice firm bed which is what we like. It's good to have a kitchen facility too although we only used hob once. We last stayed here 10 years ago and should we return to Newcastle we would stay here again especially as it has secure parking which is what we look for when travelling. Breakfast was good and despite me being lactose intolerant the staff took this into consideration so I had plenty of choice. Hotel is a good 20-30 minute walk from city centre and as someone else said you need to go under the road through an underpass; wouldn't like to do this late at night. We walked the 1st day we were there but because we both suffer from arthritis we took taxis the next 2 days costing around £6 or £7. Quayside is only a 10 min walk away.

Instructions on how to work the microwave would be beneficial. Also instructions about the lighting system as we couldn't phantom out how to switch off 1 or 2 lights without switching them all off!

The rooms were well laid out, clean and spacious. Very comfortable bed and good shower

I expected the parking to be free for guests or at least just a nominal charge. Also, the hotel should review their management of the EV charging spaces. When we arrived, there were petrol/diesel cars parked. Luckily there was one available for us to use but this could be a problem in the future. There were plenty of regular spaces available that could have been used. When we left, all EV charging spaces were occupied by ICE vehicles. Consider better signage and marking of the charging spaces. Maybe some kind of reservation scheme could work.

The room was clean, well appointed and had everything we needed fot our break way. The room had modern decor and everything was well maintained. The breakfast was fabulous and the quality was very good. The location was good. If mobility is not an issue, then it's a 20 minute walk to the city centre. However, a taxi ride was not too expensive from the hotel to the city. Very close for the Quayside, with access to good restaurants and bars.

I am a bit particular about my morning coffee, and this was okay once I added an extra shot. My husband was not impressed with the decaf offering, and there was no decaf tea on offer.