The location was excellent, very quiet and got shop a minute walk from the apartment. Check in was smooth and efficient. The room was immaculately clean, spacious and beautifully furnished. What truly set this apartment apart was the coordination and prompt response from the staff. They were though faraway but very close than most reception Whether you are travelling or for leisure I would surely recommend this apartment to anyone. It will surely make your visit to Newcastle more relax and comfortable. I will surely visit Newcastle again and surely will book with AA Alexander. My deposit was refunded even before the seventh day My recommendation please consider a much more comfortable bed, it will make that much difference

All the contact was made via wotsapp, which were friendly helpful messages that gave clear instruction about key collection and entry. Needed a little prompt to reply, but otherwise was a clean basic neat apartment which did us for the night. We found the double bed a little small but we're used to a king-size, the bathroom is compact but adequate, We parked on the road no problem outside.

The bedside lamp did not work, probably just the bulb. The shower cubicle has a narrow door entrance due to the size of the bathroom, perhaps the door should have been put on to slide the other way. But these points did not detract from our stay nor the cleanliness

Modern studio with integrated kitchen appliances, great value for money!

The accommodation was £28 and the host genuinely expected me to pay a £300 deposit for this room (more than 1000% of the cost of the room) they eventually allowed me into the property after I paid £50 which was returned just over a week after the booking. If the deposit expectation wasn't so excessive I'd be staying here again on a weekly basis, without fail

The beds were super comfy and the room was of decent size. Easy to navigate when arriving. Realised I had to push the door as soon as the code was put in and not wait a few seconds beforehand. And it's only a 15 minuet walk away from Nothumbria University!

There was an amount of noise coming from neighbouring residence, if the door was more sound proof in beingable to block all that noise, it would've been better.

Great location, clean and comfortable. No issues with property at all.

Notice for the security deposits and ID was sent when already in Newcastle which added unnecessary stress. This could have been organised weeks in advance instead spent an hour of my evening trying to contact yourselves. All solved in the end up but this could have been done prior to the day of travel as it was easily missed in the long email

Getting all information and access was very easy.. good communication with the host.. the apartment was clean and had everything I needed for my stay. Shop very close which was very handy.

Just could hear other guests coming back in at 2am making a bit of noise that woke me up but apart from that nothing.

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The only issue I had was the website didn't clearly state that there was a £300 deposit to pay that wasn't included in the price of the apartment. I was only told about it on the day we were travelling. (you get it back within 7 days) The host was unaware of how the deposit was displayed on the booking.com website and apologised for this but the rest of the stay was fantastic.

I recommend the apartments in Gateshead for those looking for family accommodation. Although I rented the place in the center, the property changed at the last moment, I was upset at first, but then we were very pleased. The apartment was very spacious and comfortable. It is in a nice location for families with children, there is a market, etc nearby. You can easily meet your needs.

Some information about the place on the Booking does not match. I do not remember I need to pay a deposit before entering the house. I had a bad experience about it with the host. So, read the terms related to property carefully. In addition to this, the apartment was very dusty, it seemed like it had been cleaned in a hurry.

We loved the room. All we needed in a studio flat. The bed was comfy, the cooking g facilties were super. The room was spacious and warm. The apartment was in an area that allowed us to walk a bit to get to town centre or the quayside. Ideal for a couple who like city breaks.

No issues at all

Location was perfect for my needs. Excellent hosts. Good facilities. Many thanks for all your help.

The fire door mechanism was broken and there was a hole in the duvet cover.