The hotel was in a very good location for the beach and town centre, parking facilities were very good but best to pre book, the food in the bar downstairs was very nice and good value, breakfast was good with plenty of choice, our room was at the back of the hotel with a sea view, the room was very nice and the bed was especially comfortable, very clean and a nice touch with the biscuits on the beverage tray, l especially liked the coffee machine, we had a very nice stay in this hotel and would recommend it.

The only negative l can say is certain areas in our room and the hotel could do with a little spruce up like a lick of paint here and there, and maybe a new shower head ours wasn't great.

Fantastic sea view from the room. Great value for money. The room was a good size. We had tea, decaf tea, fruit tea, coffee pods, milk, hot chocolate powder, two packs of biscuits. These were topped up the next day which was great. I didn't try breakfast so can't comment. The bathroom had a mirror light above the sink which was good to use in the night.

The room needed some TLC. The TV was a bit small. The hallway and stairwell reeked persistently of cooked mushrooms. Yuck. The lift was uncomfortably small for two people with a single suitcase and creaky. The bathroom needed some TLC. There was shampoo and hand wash soap supplied but no body wash.

I loved almost everything about the property! The single room I stayed in was perfect, cosy but still plenty of place to store things. The water pressure in the shower was excellent, beautiful big fluffy towel and the room was fresh and clean. The housekeeping staff were all lovely and you just can’t beat the location of the great western.

Only thing that stopped the hotel receiving a perfect score was the lack of temperature control in the room. The top floor desperately needs some kind of cooling system in the hot whether as the rooms become very warm and stuffy.

Blond reception lady very helpful & sorted out an iorn for us.... we were attending a funeral & our clothes needed pressing. The shower was powerful & very nice. The room was a Twin - 1 double bed and a single. The beds were comfortable, and the linen was clean and of a high thread count. The room also had lovely fruit teas, which were of good quality - there was also instant coffee & hot chocolate available in the room. The hotel heating was comfortable, and the room temperature was perfect. Overall, I was happy with the room. It was clean & comfortable & room maintenance was carried out very professionally. The sticky toffee pudding was enjoyable & touched the spot that was needed. Bar staff were also friendly & helpful. If I needed accommodation in Newquay in the future, I would absolutely consider this option. Clean & friendly

I thought the late checkout was a bit too steep in price £20. I think £15 would be more reasonable. I did not enjoy the macaroni cheese , it was tasteless & the crumbs on top were rather nasty. I was surprised that some of the staff were gathered at the window in the restaurant, watching a car that had to reverse in a difficult situation. This was amusing for the staff as the person was having to reverse up the hill as there was no room out the back to do a three point turn....the staff said it happens often & they seemed to find it really funny. I think that a bigger sign is needed to prevent this from happening & to possibly prevent an accident.

The views were fantastic. The breakfasts were lovely and had a burger one night there and it was great. All staff, including reception, bar and room staff were exemplary. Bus stop right outside the hotel

Bit of a mix up with room on arrival. Was expecting something else but chose to stay in the one allocated which had great views and hubby wouldn’t have agreed to lose the views anyway! Need to check the restaurant windows at least twice a day for seagull poo!

We loved the location suited our requirements exactly. Close enough to Lusty Glaze and close enough to be able to access the town itself. Our room was well maintained and clean, cleaned each day and tea coffee etc refilled. We shall be in contact to book again for the same weekend next year and shall be requesting the same room.

The corridor areas felt a little tired and in need of a little touch up, I appreciate that they are high usage areas, and they were only very minor little details that overall had zero impact on our stay.

the location was great being right next to great western beach which you can watch over at breakfast or if in the restaurant. the room size was generous too and had what we needed. breakfast choices were good and restaurant meals. we went and watched some live music on the friday we were staying but there are other things during the week and live sports on.

not having all parking spaces on site and having to pay £10 per day for this can all add up to the holiday cost. i would recommend booking through the hotel though as we parked just up the road in a car park which is just for the great western. the temperature was a bit warm in our room and the bed was quite uncomfortable being a harder mattress.

There were few bits and bats but nothing major. The staff is helpful quickly provided me with additional heater when I requested one. The location is superb, you have 180° view of the ocean from the restaurant where the breakfast is served. You can sit there while having your coffee and watch the ocean and people surfing the waves faraway.

The windows are as it is called single hung windows that are open vertically and lots of heat from the room escapes because of this reason. If property owner could organise an upgrade to a new style controlled-open windows everyone would be a winner here.

Location was the best thing about this property and the staff who were always accommodating and pleasant and helpful. Great location to have drink, chill out literally.Laundry and cleaning system spot on.Reception staff lovely.

Old rugged wood like smell and feel to it. Worn out and molded window corners. The price does not always necessarily reflect the room or sea view. I feel even booking.com as a platform also has to take some part in promising the same room as reflected for the high price point demanded. Small lifts and squeaky floor and no smart tv or even netflix or any app connectivity. Restaurant menu options could be expanded.

Frien̈day staff in every department. Nothing too much trouble for them. Went the extra mile and a feel good factor as we entered hotel reception. Views from room and restaurant amazing. Breakfast was excellent. Allocated parking good with a security bar to monitor entry and exit on main hotel front most welcome for vehicle security a bonus. Short walk into town centre and for visitors without a vehicle this hotel close to station and bus stop. Excellent beaches very close to hotel too.

Everything was to our liking.