We stayed here because of its proximity to the airport. The hotel offers a shuttle or you can access the PHX Sky train right across the street. The hotel has a restaurant and bar or there are other places within walking distance. In addition to accessing the airport Sky Train there is a light rail stop right in front of the hotel that will take you to Tempe or Mesa to the East or downtown Phoenix to the West. The bed was super comfortable. A large screen TV in the room which was spacious. It was good value for the money.

The TV wasn't setup for streaming Netflix, Hulu, Prime etc. That is a deal breaker for me. Also the rooms were a bit noisy.

Nice clean hotel. The staff at the front desk were very accommodating and friendly. I liked that thefree tram from the airport came from the rental car place right across the street to the hotel. It was super convenient after returning our car to get back here. Also easy to get back to any of the terminals at the airport.

Housekeeping came in every day but always forgot something. One day they didn't give us any washcloths. Another day no cups or coffee. I left a note that the light was out but the next day it still wasn't fixed.

Airport shuttle service unless you prefer to use the Skytrain that is also available if you want to put in your steps for exercise. Also across the street of Metro station. Cultural Museum within walking distance. Also readily available are Weymo, Uber and Lyft. You have plenty of choices to get around without renting a car.

Keurig coffee machine is in a odd location No separate pool towels View on Parkade about 10 feet from window but I didn't come for the view.

I stayed here for the airport shuttle. I had to be at the airport by 3am, the hotel had an actual shuttle that picks up every 30 mins. Other hotels around here that offered airport shuttle were not actual shuttles, but rather would call an Uber for you to take you to the airport and I didn't like that idea. The room was nice and clean, and the bed was super comfy. This will absolutely be where I stay from here on out when I need to stay at a hotel to catch an early morning flight.

I didn't dislike anything, everything was great.

Comfy rooms, liked the soap, body wash and shampoo pumps, fridge was important to us, loved proximity to airport, enjoyed the large family-friendly pool

Hard to find a working outlet for the Keurig - the computer table next to the pot was probably not plugged in and too much trouble to pull out to check - had to move the pot to the nightstand. Was expecting the restaurant to be open ( no notice it was not) and although a suitable reduced menu was provided at the bar, seating was difficult for our 7 family members, which included children. Food was good though.

You can get there easily on the Sky train from the airport. The check in clerk was awesome, I think he is called Bradley (with all the airline pins on his jacket). He was so kind and friendly. The room was quiet, comfy and clean. They have a lounge bar with good food till late and the staff are excellent there. The breakfast is great - if you book it in advance you can get an amazing value buffet. The breakfast staff are lovely too. From there it’s easy to get the sky train to the car rental. I would definitely stay there again!

Nothing - I liked everything :)

Very nice hotel with all the necessary amenities. The restaurant on-site is good and has some original menu (aka house chicken salad with strawberries). The pool area is nice as well for a relaxing time

The only issue I found was the area itself. It's not very clean outside. You also can't walk out anywhere close by as there is nowhere to go, though the downtown is a short ride away. It is also very convenient in relation to the airport with a free skytrain.

I didnt eat breakfast. I was orriginally stayingnat the double tree hilton. I was not happy at all with the service or the room there but the staff and desk were rude so i called the crowne and booked last minute was provided early check in and the service was teriffic. Friendly helpful and i enjoyed several short conversations with staff and guests i believe the staff set the mood for the afternoon guests snd it caried into the night.. i would like to thank the management and staff for an excelent save from the hiltons bad service attitudes and not a happy hotel to great stmosphere snd enjoyable place.

The key for elevator use. Has to be a better solution.

Breakfast is available in the hotel but not included with the room. I have stayed at this location many times when I am traveling out of sky harbor airport in phoenix. The location is excellent for getting to the airport quickly and their shuttle is most convenient. I always choose to park in their garage and leave my car for whatever time I am gone and the hotel shuttle picks me up Upon my return and brings me back to the facility.

Was a good spot close to the airport for our flight the next day. We weren’t there long so can’t really say much , we didn’t go to the pool or anything. We did catch an Uber to the desert botanical gardens which were only around 5-10 minutes drive away which was convenient and something cool to check out in the late afternoon.

It was a clean and easy airport stop , nothing more nothing less really.