My husband and I were in San Francisco for him to have surgery at the UCSF hospital, so I needed a place for a week. I chose City Center Inn & Suites because the room had a microwave and a little refrigerator. I wanted free parking and breakfast (even continental) and City Center Inn & Suites had all 4 and the hotel was very clean and the staff was pleasant and professional. We were very happy with our choice and if we need to go back to San Francisco for anything, we will definitely stay at City Center Inn & Suites again.

My husband is a smoker, so he had to go out front to smoke. He has a couple of times that he had to wait up to 10 minutes to get back into the lobby, but it only happened a couple of times. Overall we had a great experience.

Ok so it was a 10-15 minutes walk away from union square and it was all walkable so in terms of location it was excellent. Although I was told by hotel staff about the bart station being close by I did not end up using it. However to get to union square there was one street that you had to cross and as it got dark out, it became very secluded and a significant number of people were experiencing homelessness in it. As for the hotel for the price and in terms of a budget hotel I think it was excellent, very clean, housekeeping included, fridge and microwave available, and even a light breakfast included. However it did not have a closet and the receptionist was barely there but that did not impact our stay, the check in was smooth and you can leave your keys at the door to check out. I read some complaints about the noise at night but I didn’t face any such problems.

Location is key, walking distance to Union Square. Breakfast is good although it was only hot drinks and some bread and biscuits. No hot meals in the breakfast. The dining area is a little bit crowded with only two tables. The hotel provides free parking.

The elevator is not working. We have to use stairs and it is hard especially if you come with luggage. Breakfast is also limited to bread and biscuits. I suggest to have hot meals such as eggs and sausages.

location, size of rooms

2 bedroom appartment, however you need to walk thru bedroom 1 to access bedroom 2 so no privacy for those in bedroom 1

I chose this hotel mainly because they had indoor parking, which was essential given the stories about homeless people breaking into cars in San Francisco. The room was comfortable, and the staff was friendly and ready to help.

The breakfast was poor, mostly consisting of processed products and sweets (cereal, oats, bread with jam). The coffee was awful, and the water had a strange coffee flavor. A deposit is required. I was given a room on the second floor, and there was no elevator, so carrying my 23 kg luggage up was a hassle.

Considering the location being in SOMA which is a bit dodgy, I was impressed with how secure the hotel was. There were no people hanging around outside and access into the hotel through the secure entrance was quick, regardless of the time. The Staff were always helpful and willing to offer assistance and suggestions.

I have no complaints. I was happy with all aspects of the hotel.

The location is great and the rooms are clean. It definitely is more of an inn/motel vibe so make sure to set expectations properly. However, given the price and the location in SF proper, plus free parking and wifi, I have no complaints. Really great value for money.

The reception can be a bit confusing. It does run past the operating hours stated in the listing but the front desk is not staffed 24/7 so expect to have to ring a bell if you're checking in late. Also, if you need to use their parking, the entrance is managed manually by the front desk. Same as above, this relies on you ringing a bell if entering/exiting the parking lot at early/late hours.

I like that the room is well-supplied with all the essentials.

My friends, who were living in the other room, did not get the same treatment. Their TV didn't work and their bathroom had mold. It was hard to secure parking if you stay out later than 5:00pm.

Having read recent bad reviews I was a bit concerned but most are unfounded. Yes some parts of floor are a bit wonky but I was assured that the building has always been like that. Hot shower, comfy bed, free breakfast, good staff. If you want the Ritz go stay there this is good budget accommodation and pay the price. This is an OK budget hotel.

No lift as per previous reviews.

The room had a good amount of space for three adults and one child to move around. Had a couch,, two tables and two chairs. Was called an executive suite. Appreciated the extra security for the parking lot: staff would open and shut a garage door for car departures and arrivals to keep undesirables out of the parking lot. The hotel security was good for the price paid.

The property needs to fix their elevator: they have an elevator but it doesn't work. I have difficulty with stairs and had to climb two to three flights of stairs to access my room. The hotel is located on 7th St in downtown San Fran. WAY TOO MANY homeless people and tents noted when trying to walk in the area.