The hotel was nice, I'm glad they had convenient parking as well. I requested a microwave for our room and was quickly brought one. The hostess that checked me in was very thorough as well, it was a good stay.

I was not too thrilled about the high cost for one night at the hotel and about a $75 separate cost for parking but it's san francisco, so kind of expected.

Hotel was clean and comfortable a lot of airline personnel in and out so obviously must be a good place to stay. The downstairs deli was very good. We had several meals there, including some breakfasts and some lunches.

In my mind the overall value for the dollar is not a strong because of the room size and location with the infringement of the homeless population so near the hotel. We didn’t feel comfortable walking several blocks in that direction after daylight. San Francisco has to do something about these issues soon or it will affect their tourism.

The location was superb. Only a few minutes to drive to Golden Gate, Japan Town, China Town, Golden Gate Park etc. Lots of eateries nearby and shopping centres/malls too. We had a long stay and therefore lots of clothes to wash. However, there's a laundromat nearby within walking distance. Walking distance to Powell St cable car.

Parking in the hotel was expensive. There are other parking places remarkably close with much lower prices. However, if that doesn't bother you then look no further.

Location- clean and lots of space. Modern but still contemporary. I liked the little coffee shop at the entrance and that’s it’s walking distance to the public transit - and easy access to main sites in SFO

Some fixtures in the room need a bit of attention such as the cord for the blinds and the bathroom doors that don’t glide as easily. Room temperature control required for me to text the concierge to do it remotely. The duvet cover needs to be replaced as it had some holes on the side. But everything was clean.

Location is perfect. rooms clean and well equipped easy check in and check out great pool!

Breakfast is expensive ( $48 adult/ $24 child) and overpriced cafe in the hotel. shame really but there is a gorgeous cafe called Cafe’ Central on the same rd 4 minutes down the street serving incredible food from 7am until 6pm and is great value for money too.

Great location. Good value. Perfect for business stay. Comfortable. Stunning rooftop bar with views of city. Outdoor heated pool and jacuzzi was unexpected and fab. Gym well equipped. Blackout blinds in room. Room was quiet. Powerful shower. Helpful staff. Fastest room service I’ve ever experienced.

It’s an old hotel so can’t expect it to be plush. Room decor fine for business travel but would have been disappointing for a leisure / couple trip.

Location, view, balcony, feather pillow and nice staff.

Running toilet in the middle of the night. The bottom door seal was coming off. A bit of mold in the shower. Not the most comfortable mattress. Runny eggs at the expensive buffet at Poached. Not a lot of food options. Bars didnt open until 4:00 pm. No in room dining.

Location, security, convenient store, bar.

The extra $25.00 daily charges for food and beverage.

It’s a beautiful property.

Because a large section of Market street is closed to passenger cars several storefronts have closed causing an expansion of homelessness and drug use in the area. It’s like the city is trying to kill downtown. We were told it’s gotten better but it made me sad. I go yearly to see a specialist at UCSF and we love SF.

Views from higher floor (41st) Comfy beds Amazing breakfast Common areas Fitness room

Unfortunately not something Hilton can control: the street around the ground floor. Disgusting smell. Homeless and misery everywhere. Noise and dirt. The worst part of SF. 2nd thing, the parking: 70 USD + tax for an overnight stay is ridiculous.