Typical motel within walking distance of Dolly Parton Stampede. Balcony overlooking the Little Pigeon River is very relaxing and we were able to sleep with the balcony door open without AC, which we really enjoyed. Breakfast corner was above average for a motel.

My first time in Tennessee I stayed in a cabin. And I didn’t get what I was expecting. The staff at the cabin did not clean the cabin, and I was paying for a cleaning fee. I had to constantly get on the phone with them for repairs. So this past time when I went to Tennessee for my honeymoon, I decided that we were going to stay in a hotel. We chose this one because of the free breakfast and the free cancellation. When we arrived, we were greeted by friendly staff members. Our room was clean. The bed was made. We had fresh towels and toilet paper. The breakfast was OK, but it was free. So no complaints there. We were having truck issues the whole entire time we were there, and we had to travel eight hours to get back home. We decided to leave a day early, the gentleman at the front desk was so accommodating. Since we paid at the hotel, he refunded us for the day that we would not be there. I will stay here again in the future house cleaning came in every day made the bed dropped off fresh towels, and washcloths. We never had to call to get any of that delivered to us.

I have no complaints!

this hotel was amazing. we had a great time. loved the balconies overlooking the water, the wildlife, and the mountain views. on a quiet mountain town street. room is very big and has a fireplace as well. room was cleaned and replenished every morning. breakfast was very good. the two front desk men staff we met were very kind and very helpful. this might be my favorite location i have booked, and would definitely book again. very close to gatlinburg/pigeon forge/smoky mountains/ and dollywood. also extra plus that they are very dog friendly, my pup had a blast !

we don’t have one bad thing to say.

Super clean, great area, terrific views, loved the room & fireplace. All but one person was super nice at the property. Over all this place is great, and we will be back.

Hot Breakfast was not food safe, and did not follow proper hot holding temps for food. We got diarrhea from hot breakfast on second day. Dwayne at the front desk was a kind of a jerk, anytime we were unfortunate enough to have to talk to him. All the other staff were extremely friendly.

Clean, very spacious, comfortable, and close to everything! The staff was very nice. Eggs, sausage, one other hot item, waffles, fruit, pastries, cereal, and others at breakfast. The small room refrigerator actually kept things very cold, unlike other hoyels that provide a beverage cooler. The sink in the bathroom and one outside the bathroom was very useful. The bathroom was big, which was also helpful multiple people getting ready at the same time.

I wish we could have stayed longer.

It was on the river, had a fireplace and a soaking tub. The staff were wonderful! The breakfast was ok, but the biscuits were pretty hard and bacon sure would have been better than the other meats, but it’s just a personal preference.

It says it has private balconies and they are from room to room but houses sit right across the river from you, nothing to do about it, it’s just not “private” per say. Also the soaking tub is LITERALLY right inside the door so IF you’re in it and it opens you are right there. It’s in the middle of the entire room. I loved it but it’s kind of awkward. An entirely new elevator was being installed so we could have chosen somewhere else, they told us up front, or switched rooms but I wanted a king size bed so we walked the 4 flights for the first 3 days. They told us when they were finished but we continued to get a bit of exercise ha and just took it a few times! They were very nice and apologetic about it up front though! Super nice ladies!

Location and cleanliness! Very clean Hotel! Great staff! Very nice hotel and rooms! Loved the nice open walk-in showers vs tub shower combos! I also appreciate the elevators as I can’t do stairs any longer. I love that all the rooms were balcony rooms overlooking the Pigeon River. Thankful for non-smoking rooms as well. I appreciate that we didn’t have to smell smoke all weekend. Another added and awesome amenity was the fireplace! Extra nice and so cozy!

All in all it was a great property, my only issue was the small parking lot but it all worked out with parking. The complimentary breakfast was fairly good but would have loved to have had bacon as an option, it was only sausage links every morning.

The location was great. Our room had a fireplace and a balcony that overlooked a stream. There was a fireplace outside to sit by at night. The room was spacious with a sofa, and the bathroom had 2 sinks. The staff worked very hard to keep everything clean, and there was always someone at the front desk to greet you upon entering for breakfast or during the day. Parking was easy with close access to the main road.

The dining area for breakfast was small (about 6 tables ), and seating was limited if you didn't arrive early. It easily became congested due to some patrons not leaving their table after finishing their meal so others could use them.

Room was clean. I'm very much on cleanliness. Beds were very comfortable. Fireplace was very nice. We especially love the balcony. Like to sit out there and read and watch the ducks and geese play in the creek. That is one of the main reasons for staying here. We enjoyed Breakfast. It's a money saver to us. Don't have to spend the big bucks at restaurants. Comes in the price of the room and you get a very good meal. We are retired and the price is a little steep for us sometime so, I watch and try to get a reasonable price, When you are on fixed income, you still like to enjoy some good things. It would be nice if you could every once and a while reduce the price for those who are elderly and struggling to enjoy a stay and some of your hospitality.

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The room was very comfortable and clean. Breakfast was good. Everything was hot. The view was just okay but it was nice to have a balcony and watch the ducks below. It was nice to be near so many restaurants and a short distance to Gatlinsburg.

There isn't a lot of seating for breakfast. We had to take it to our room to eat on a few occasions. They couldn't keep up with the crowd either because we had to wait for more biscuits on one occasion. It was a Monday, so that was surprising. The Parkway was very busy but it's to be expected. If you don't enjoy traffic, don't stay in this area; You will want to stay more off the beaten path.