Perfect location for UT. Liked the room and facilities even though unusual layout with bathroom as you enter but this wasn’t an issue for us. Could have done with more drawer space and towels were not great. Record player cool touch but as others have said May be more useful to have a fridge. Pool was fab and spent many hours poolside and at the rooftop bar. Biggest issue we had was with noise. Some to be expected from road but on one night there was music blaring until 4am. Desk claimed to be unaware. Would request a room away from the front entrance if I stayed again as could hear the music played into the street. Overall a great - if pricey - stay.

The Otis is a super cool hotel with a great restaurant and bar downstairs and an even cooler rooftop bar/pool upstairs. The servers were all professional and so helpful. I love the vibe of the hotel with all the great music always playing. Rooms are comfortable and chic.

While the music always playing in the hotel is very cool, my room was on the fourth floor right over the entrance with the valet. The music is quite loud on the street, but in the middle of the night/early morning, it is disruptive to sleep. They should definitely turn it off during sleeping and early morning hours. The valet charge is also really high at $65!

The hotel has such a great vibe. It is so well situated and the staff are so friendly. It was such a great base for our college tour and exploring the city. Plenty of food options nearby and we felt safe walking around.

As much as we thought the vinyl record player was a fun touch, we missed having a fridge in our room. Also, the sheet on one of the beds had a few stains at the bottom corner which was a little disturbing.

The staff was great, loved the rooftop pool and the restaurant. Really good food all around. Also loved the record player with the vinyl, wish they had more titles though. Overall a great stay. Lovely hotel.

I didn't realize my room would face another wall. Made the room very dark. There were also alot of noises, especially from the vents. Our room wasn't cleaned the first day and someone opened the door while we were still in the room. Also didn't realize that the pool would be open to the public so had to be strategic about when to go which was a bit inconvenient. Location wasn't great. Not the hotels fault ,but it was marked as great location but it's not near much unless you are referring to the college. Thankful nothing more than a 10 min lyft but I thought it would be more central.

Location was perfect for the game. Even though it was very crowded with the game the roof top area was beautiful to relax in and our room was clean and comfortable.

There isn't a thing they can do about it but I didn't get much sleep because of the drag racing all night and racing engines early morning on MLK. So loud as we were facing that road

Loved the cleanliness of the room, the bed sheets, the record player/bluetooth was a nice touch. The bathroom shower was so great too with tile flooring/wall. I was in an another hotel prior, and it felt so nice to be in a cleaner facility.

Perhaps the location, but it works great if you had to be close to campus. The noises on the road if on 3rd floor could be heard, but overall not bad

This is my 2nd stay at the property in the past 60 days and have another booked for next month. My primary reason is because the excellent customer care Jason Arnold has given to my party. He is professional, and runs a great bar. When we met him he was manager of the Rooftop bar and now he is manages the AC bar, too. You have found an excellent, loyal employee and I hope you realize what a gem you have. In addition, we have grown to adore Isa at the front desk. She always greets us with a warm welcome and goes the extra mile guide to excellent situations. Her smile and attention to detail should not go without proper recognition.

Make sure you pass on the kudos to these exceptional employees. We travel frequently and these two have made The Otis our favorite. Good employees are hard to find and you have two excellent ones! Jenny Hull and Larry Lenning

If you have a student at UT, living off Guadalupe, the location couldn’t be better. Vibe is great, all the amenities you need (gym, bar, restaurant, pool, etc.). Rooms are comfortable. Clean.

Hard to get a reservation on many weekends when things are happening at UT and in the city in general.

Rooftop pool is amazing. Great view and comfy seating. Location is close to UT and walkable to downtown.

Staff was either great or nonexistent. One woman (Amanda) seemed to be doing everything at the rooftop. Service was good during the evening. Days there was no service on the rooftop or in guest rooms. The pool deck area got quite dirty. The rooms were clean but dated. Carpet was worn. The price was high for the value.

Excellent hotel in a really good location in the University area. The rooftop pool area is exceptional and the restaurant Acre 41 was delightful. Great spacious room which was immaculate throughout our stay. The vinyl record player and record was really good as was the huge room TV.

The only grumble was the room would have benefitted from a fridge to keep drinks cool. This was only minor.