First of all, I was very hesitant about booking this place as previous reviews seemed terribly consistent. However, I enjoyed my stay here. Location: Excellent, I had a conference at the Henry B Gonzales Convention Center. It was like a 6-7 mins walk. The River Centre Mall & Riverwalk a 4 mins walk, the Alamo a 6-7 mins walk and many other attractions nearby. Easy access to public transportation Room: Clean upon entry, great view of the city and highway. I booked a Deluxe suite, so a microwave and mini fridge was included which was a plus for storing and reheating food supplies. No breakfast included which was known, but was pleased that they had a tea/coffee station in the mornings and hot water available through out the day for guest to make their own tea/coffee at their convenience. They supplied laundry service at a minimal cost Parking: Paid Parking ($15 daily + tax), though I found this should not be charge to guest, it did put my mind at ease knowing that the vehicle I rented is safely parked and monitored. Alternate parking under the bridge close by could have been an option, but I did not want to risk it. Good thing I did not rent a vehicle for my entire stay.

1. I reached the hotel before check-in time, possibly closer to 1pm, thought my room was ready, the hotel wanted me to pay an early check-in fee of $25. I found this ridiculous, so decided to leave my luggage and chill out by the pool then walked to the nearby mall. 2. No washroom facilities available for guest while they wait to be checked-in. So imagine the dilemma there..hummmm. 3. You are charge $3 per night for use of the safe in your room. I did not use mine so I was refunded within 24 hours 4. The air conditioner was a bit loud at times, but worked nonetheless. 5. Paid Parking

Pets stay free and extras given for a premium room was a surprise. That was a really unexpected and nice and staff was very friendly and informative. Loved that parking was established for guests. 100% smoke free as my daughter has asthma. She still got a little stuffy but didn’t have an attack.

If only owners of property can do some upgrades on furnishings, carpets, I know it’s an established hotel but more care into it goes a long way; like your staff does when it comes to cleaning rooms.

We park our truck, unload our bicycles & pedal the city. This location is one of the best in town! It’s near major grocery stores, and right in the middle of all the activity that Downtown has to offer. The same room, across the freeway, would have been almost 3 times the price. This is a pet friendly facility.

The tiles in the bathroom were wood plank and were suffering a little bit from moisture. The room did not come with a mini fridge. That surprised me. That was the only downside.

I liked the set up of the room, the accessories provided like iron service and facilities, the towels and comfortable mattress. I also liked the cooling system of the room.

I disliked the way that the cleaning of the washroom is not done everyday. I also disliked the socket for charging which are all only American socket . You should include variate because all visitors are not only from US.

It was close to the stadium where we watched Billy Joel and sting live. And then a 15 minute walk from the museums. Desk reception was so nice even when I got a confirmation email send to my phone when I was in line waiting to check in that my room was cancelled but they made sure it was not it was crazy

There was a cockroach on our last night but I killed it

Location was great and very convenient! The lady that work at night was very helpful. And I asked what area was safe to walk at and she informed us what area to avoid and areas we would enjoy.

Since they charged me unexpected parking during check-in $18.58 it was convenient to leave the car at the parking lot/garage and walk everywhere we needed to. I didn’t mind paying, I would have appreciated to know ahead of time about the parking Fee that I thought I already paid for when Booking the Room before hand.

But I like about the property is that I didn’t have any issues with the water or no dirty sheets. The reception is upfront at night was extremely nice very polite and very helpful.

The TV didn’t work. None of the channels worked. And I don’t like that you have to pay for parking. I believe that’s something that should be included.

Great location Cheap parking. Walking distance from Riverwalk and Alamo. There are a lot of restaurants at a short walk Easy to get in and out Confy beds. It was a really good size room

The bathroom needs updating. Not well clean. You can tell they don't clean behind the sink or under the beds. The rest was fairly clean Shower heads are really old and need replacing

Location was our main concern, room was very clean! Staff was friendly,coffee was fresh every time, we really enjoyed being in there, next time we go to San Antonio we are going to the same place, the red roof is our favorite!

We couldn’t use the pool, it would be great if is breakfast there too! I was in the north part elevator and I noticed someone was smoking inside! And the last day we were there I noticed some trash out by the front door and an empty pallet in the coffee room just laying there from the night before, it wasn’t safe!

It's an older building, but you can tell there were some renovations and still quite clean. Mattresses were comfortable (had a good night's sleep), rooms and restrooms were clean which was worth the price and the area helps if you want to avoid the heavy San Antonio traffic if you plan to go to the Riverwalk / Alamo area. The only receptionist there was often busy but still resourceful and hospitable. (Please be nice to her, it's a big hotel)

Price was high, but low compared to others near the riverwalk (spring break day), but still close enough to walk over to the Riverwalk area (if you plan to walk) No continental breakfast, just coffee. There is a $15 parking fee, but on the bright side, my car was safe through the night.