The location of this hotel is excellent for the sights and more than we could have wished for in a short stay so everything was easily accessible . It is a 20 minute walk from the train station. Our room had a balcony , it was front facing , it was was spatious and we had a view of the leaning tower from the balcony . Hotel is 5 minutes walk from the historical sight and surrounded by excellent restaurants and a mini mart . What the hotel lacks in modern decor and facilities it makes up for in location, genuinely friendly helpful front desk staff . Breakfast was included and the buffet was plentiful with fresh food , the value for money is excellent . Lorenzo at the front desk was really helpful recommending eateries and sights to see and took time to mark maps, engage us in conversation on sights to see, excellent hospitality and very welcoming .

The decor is old and worn. It adds to the character of the hotel, it's a 3 star but great value for money and we found a great welcome from good staff.

Lovely, friendly staff. Room spotless, large double bed with fridge. Perfect location, few minutes walk from Leaning Tower. Rooftop bar was stunning! Perfect place for an evening drink to watch the sunset

Nothing. Only thing to add would be tea/coffee facilities but maybe that's a British thing!

We recently had the pleasure of staying at Grand Hotel Duomo in Pisa. The location is simply unbeatable—just a short walk from the iconic Leaning Tower of Pisa and Duomo Square. Waking up to the charm of this historic city and being able to explore its treasures within minutes. The hotel staff were warm, welcoming, and incredibly helpful. From the moment we checked in, they ensured our stay was comfortable and enjoyable. Whether it was assistance with directions or arranging transportation, they went above and beyond to make our visit seamless. The rooftop terrace was a standout feature, offering breathtaking panoramic views of Pisa. If you're looking for a stay that places you right in the heart of Pisa with easy access to its most famous landmarks, Grand Hotel Duomo is a fantastic choice!

Location From train station to hotel and walking distance to leaning tower. Breakfast is amazing. Customer service is great. My third time staying here. Highly recommend. Price: Check their price on a daily basis until you get the price you are looking for . Also, always ask for a window balcony. I was in luck they changed my room upon check-in. Got the best view, and streets get quiet around 10 pm.

Every thing was perfect! Comfortable, clean,very good service, excellent staff!

We loved this hotel! It is in an excellent location and view was incredible! A relatively busy part of Pisa but not too loud. The room was lovely, clean and the bed was very comfortable. Good air conditioning too! We particularly loved the rooftop bar, which had stunning views, lovely staff and delicious, reasonably priced drinks. When we arrived, we were a few hours early for check in. We were hoping to leave our luggage but the staff were very friendly and allowed us to access the room early. They were also very helpful when checking out, with a quick and easy system at the 24 hour reception

Unfortunately we couldn’t have a meal at the rooftop bar as we were told there was no space for the evening. Disappointing as we would have loved to try it. We will make sure to book for next time!

The staff were amazing, especially at the front desk. You were only a couple of minutes walk away from the leaning tower of Pisa and the rest of the complex. The breakfast was excellent, we came down at different times every day and it was always well stocked. I love the fact they had English breakfast tea!!! The room was cleaned every day.

Just small things really - there was only one plug we could charge our phones from which happened to be by the front door. No tea and coffee facilities in the room

Location is excellent, being on a largely pedestrianised street just a few minutes from the main tourist attraction, the leaning tower. This is a large hotel, and probably mainly a business destination (we were there at the weekend), but it has a very friendly and relaxed feel in spite of its size. The room was not very large, but large enough, and elegantly furnished with traditional furniture. The shower-room was most attractive with warm pink/pale apricot marble (or marble patterned tiling) throughout. Service and cleanliness are excellent. I had a stomach upset one night after eating some dubious fish stew in a nearby restaurant, and to my embarrassment got some mess on my sheet, but both sheets were changed immediately without comment. Top marks for excellent service. Breakfast was very good. The city of Pisa is an attractive historic destination, and there is plenty to see in the "Field of Miracles" of very ancient buildings (not just the tower, which I did not go up due to poor mobility). The Camposanto (cemetery) has amazing frescoes, once rated as one of the finest art works in Italy, but badly damaged by bombing in 1944. Some have been wholly or partly restored, and let us hope that all might be restored in future. The preliminary drawings (sinopie) survived and are well worth seeing. An excellent weekend destination and a good place for recovering from intensive art exhaustion between Rome and Florence.

The unusual and very pretty shower-room had a small overhead shower with rather low water pressure. We would have preferred a larger overhead shower head combined with a hand-held shower attachment, and in both cases, with stronger water pressure. The restaurant across the road (Italian food but not Italian-run). I never thought to ask for a restaurant recommendation, but wish I had done!

Everything. 1. The location is great - right in the heart of Pisa, where there are restaurants, the Leaning Tower and Cathedral, souvenir shops. 2. The staff is welcoming and supportive. The cleaning ladies were extremely diligent. 3. The room is clean, the bathroom is quite big compared to other places I’ve been to. 4. They have a fascinating Kawai piano close to the reception where people could play and its sound is amazing! 5. You feel safe right in the middle of the city, whilst also being 20 minutes by feet to the train station, where you have Florence 1h away by train, Lucca 30 minutes away, Cinque Terre 2h away. It’s the best place to stay if you want to be nearby these tourist attractions without paying too much for a hotel. 6. The restaurant at the top of the hotel is really amazing by night, as you can sit and relax whilst having a view to the Leaning Tower and Cathedral.

The only thing was their POS, as my credit card didn’t work directly. I inserted it in my mobile phone instead and this way it worked.

The location is fabulous, a very short walk from the Leaning Tower. The staff were welcoming, and they were happy to book a taxi for us to get to the airport. The rooms were perfectly comfortable for a one night stay. We very much enjoyed having a cocktail on the roof terrace in the evening, though we chose to eat in a cheaper restaurant just outside the hotel. Plenty of choice on the breakfast buffet. I would definitely recommend this hotel for an overnight stop on the way to the airport, if only because of the location.

The rooms were a little dated. It's difficult to get to the front of the hotel by car as it's within a pedestrian area - the local taxi was able to pick us up right outside to go to the airport, but our driver from Lucca couldn't work out how to get us there, and my elderly mother had to walk further than we would have liked.