Our 2 bedroom apartment was on level 13 - the most amazing view ever!!! And such a fantastic location for exploring Southbank, close to the train station and walkways. Very spacious, comfy beds and quiet. Also loved having aircon in each room.

The apartment itself was a little dated, didn't really matter because we spent all our time looking at the view. A couple of things to make self-catering easier would have topped it all off (more dishwashing liquid, salt and pepper etc). The kids were disappointed with the pool, much smaller than the photos make it look.

Location and views exceptional, looking up the Brisbane River with South Bank on the left and the CBD on the right, the night view was one to remember, jetty for ferry across the road and a 5 mimute walk to Southbank, Brisbane. 2 bedroom unit was a good size, having option for secure parking was great, pool area nice but didn't use as it was winter. Had a full room service on the 4th day.

Kitchen equipment barely adequate, frypan I would throw out and no lid which made cooking eggs difficult. Not a sharp knife in the place they were so blunt didn't cut a tomato or lemom. But major problem was the seating in lounge area, a futon 2.5 seater which was very low no side arms to help get up and that was it for a 2 bedroom Unit, we were 3 people and spent 8 days sitting on dining chairs which isn't ideal. This spoilt our holiday causing back problems. Pull out pantry had no shelves or baskets so groceries had to go on bench.

Situated in a great spot only walking distance from south bank restaurants and water park. The view from the balcony was absolutely spectacular looking along the river and over to the city. Very spacious apartment with 2 separate bathrooms so we didn’t have to share with the kids. Tennis court was fun and we were supplied with rackets and tennis balls. Unfortunately weren’t able to use the bbq and pool area as it was getting renovations done

The exhaust fan runs 24/7 from both bathrooms and it’s like having a loud fan running all the time but was told it’s connected to all the apartments

The view. Overall we loved the place. Safe and secure and clean with all amenities provided. Ideally located and really good arrangements for after hours check in accommodated at no additional cost. We had a really good stay.

Just suggestions for improvement. Given that it was cold a few blankets would have been great. For 3 nights needed at least some more bathing soap. Add a proper hand towel also with a dish rack and hand soap if possible. The place is very secure, however a bit more secure locking of the room would be good for added assurance. The additional sofa for a 3rd person was okay, but the mattress needs to be changed. The lighting in the room should also be such that you can live one dim light on in the kitchen area. 1 switch connected to 2 lights so had to keep all turned on.

The apartment was beautiful, modern, neat, clean, recently renovated, and a pleasure to stay in. The view was amazing, and the area offered vibrant nightlife and easy access to all parts of the city. Despite check-in issues, the overall experience was very enjoyable, and I would happily stay here again.

Accessing the property was problematic. There was no staff on site, the key locker at the reception had no accessible door, and the listed phone number went unanswered. We had to call an emergency number to gain access, but the code we received was incorrect. It took about 30 minutes to get the correct code and open the locker. For a smoother experience, I suggest that Booking.com and the property management align their check-in information better. The after-hours check-in process needs improvement; access to the locker from outside the building would be more convenient. Additionally, the advertisement states weekend after-hours start at 5 pm, but there was no staff available at 2 pm when we arrived.

The view and location is amazing.

The room was very small. The bed very close to the wall so close you could hit your head as you were standing up from bed. Power points in awkward positions, no spare pillows or blankets,very basic facilities. Cleanliness was average. A small stain on the bedspread. We have stayed previously a number of times but have never come across this before. We feel if you could see the pictures of the actual room you are going to be staying may help with your choice instead of generic photos.

Fabulous view, walking distance to Southbank, food and activities. The unit was large with excellent size bathroom and bedrooms. The Kitchen was well equipped with all that is need for preparing a meal for family. TV in both bedroom and living area which allow for all to watch their preferred program, bonus Netflix is connect.

No face washers in bathrooms, necessary with children A bath would have been a plus but understand not always possible. There was a dustpan but no brush, helpful with messy children. I had difficulty with the programing of the wash/dryer. None of these thing would prevent me referring the property or staying again, just feedback.

Reception staff were friendly. Room was clean, comfortable and well maintained. The quality of the shower and water pressure is important to me and this one was much better than alot of other places I've stayed at. Location is excellent.

Rather than one sample sized tube of shower products it would have been nice if they used the large bottles that most other hotels have attached to the shower wall. The pillows were very uncomfortable but as someone that travels alot, that seems to be a problem everywhere these days

The room we received was magnificent. Super comfortable chair’s, to relax and enjoy the views. Beds were very comfortable and the decor and fittings were to die for. The accommodation was clean and welcoming reception staff. Perfect spot as it’s close to the ferry’s, Woolworths, restaurants and the hospitals. Great swimming pool. We will stay again.

I think it would be great if you were able to supply pool towels.

The location was perfect, walking distance to everything in South Bank. The view was amazing - right up the river with all the city lights on display. The unit was spacious, the beds comfortable and it had everything need for a comfortable stay. Alice and the staff were very helpful and friendly.

Although the place was very clean and tidy there was some water damage to the bottom of the vanity in the main bathroom and the carpet looks like it is due for a shampoo. Both things were reported to reception, and they said they would be seen to.