The man who checked me in at front desk was very friendly and very helpful. We've stayed before but he took time to go through few things again and explain very busy for them so just to be aware when looking for car park and using the facilities. The rooms are good size in the 2bedroom apartment that we stayed in and we have been able to get rollaway bed for 3rd child to sleep on which is helpful rather than having to use couch which is not comfortable for her. The location is great, we were going to Gabba for cricket match and right across the road as well as Coles downstairs and bottle shop/pub/cafe etc so everything you need is close. This is the 2nd time we have stayed here because it is convenient to Gabba and very short drive into South Bank. Kids also loved the roof top pool to cool off in.

The overall apartment is clean and presented well, just a few things with age that need updating/replacing which is too be expected but nothing major that impacted on our stay here. If I had to pick on anything....just having soap/shampoo/conditioner in showers full would be a better look. One was empty and the others in 2nd bathroom were nearly empty and while we had enough for our 2 night stay, visually is better when supplies are topped up. It didn't impact us though and I would have called reception if issue but it wasn't

The location is in a decent spot. Was busy but school holidays is expected. Has pretty much everything around that is needed shop wise. Otherwise door dash came in handy 😂.

They show on the paperwork once check in that noise level has to be a to a minimum after 10pm. Can’t help others not respecting the rules I guess. On check out, receptionist looked like she just rolled out of bed, did her hair and got dressed and went to work. Was on her phone while taking the keys back from me. No smile no welcome or thanks, nothing, her response to my questions were yelp yelp.

Location, spacious apartment. Foremost, reception/ office staff Alice was exceptional in sorting out our booking ( the booking had not flowed from Booking.com) and getting us settled temporarily and then permanently with minimal disruption. She was amazing!!

Shame sauna didn’t function. Some deeper cleaning required- dishwasher, inside wardrobes very dusty. Full sized kitchen but lacked some basic cooking equipment.

The three bedroom apartment was massive and easily accommodated six hyperactive young adults. It was also clean and tidy, and the beds were lovely.

The outside of the building looks dated and dirty (the sign really could do with a good clean). Pigeo poo on the ground right at the entrance to the building. The elevator is very small and a bit dirty and dingy. Waited almost 30 minutes at checkout because the receptionist had to repeat whatever she was doing three times with the person ahead of me

Large apartments. Huge beds.

Bedding had a rip in it. Parts of unit run down and requiring redecoration eg marks on walls, stains on carpert. Carpert ripped in one area. Hinges on fold out bed broken. Couches uncomfortable. Given its listed as 4* i expected better. Dishwashing facilities could be better eg washing detergent and scouring pad. Would be helpful if there was a teatowel. There was hair in the drain of the shower. Would have been a bigger issue but we were only there for 1 night. Kitchen outdated and tap on sink leeked.

The room was large, the bed was very comfortable, and the staff were lovely. There was everything a person needed for a night or two - including a microwave, kettle, tea/coffee, milk, plates & cutlery, and a fridge, as well as the usual hairdryer, soap, shampoo, and conditioner. The location is very central and buses are just across the road which take you to the city and train stations, walk across diagonally and you're at The Gabba. There is a supermarket, bakery, and a couple of restaurants in the complex. Perfect.

The lift is slow, but it is big enough to carry a number of people and bags and so I don't think this is really much of a negative.

Location for the Gabba = Amazing. the room was large and the pool was excellent but for new years festivities not so much as it closed at 9pm.

There were a few issues i.e. lightbulbs not working, air con difficult to turn on and the room was very expensive for a semi run down apartment style accommodation. it cost more than a 5 star hotel per night.

Had 2 rooms so my Mother and I could have our privacy and own bathrooms. Kitchen was sufficiently supplied. Spacious apartment, which was good driving distance to our destination. It had the facilities I wanted sauna/pool but didn't have time to use them, maybe next time.

The car park and number of lifts were a bit hard to navigate initially. The bathroom was a bit more aged then I expected.

Loved the layout of the apartment! Very conveniently located on Level 1. Room 106. Bed was very comfy! So much space for clothes/bags! Awesome to have a washing machine and dryer. Nice big balcony overlooking the Gabba! Gets the morning sun and perfect to hang out wet washing on the clotheshorse. We used the sauna and pool daily - fantastic to have!

It was super noisy at any random hour of the night due to ambulances (just up the road from the hospital) and people hooning through the main roads in their cars. Luckily I get back to sleep easily - but might not be the place to stay if you struggle to stay asleep! The water pressure in our master bathroom shower was terrible, so we all ended up sharing the shower in the 2nd bathroom. No recycling bin!!!! We piled all of ours up for days and then recycled it in a public bin. An easy fix, and one that should be made. No aircon or fan in the 2nd room - so it got hot if the internal door wasn't left open. You can't leave the balcony door open due to noise!

I enjoyed that it was central to everything and that there were very useful facilities within mere meters of our accomodation

There was a woman of larger stature working at the reception desk who was very self centred and it seemed like my key not working when trying to open my door was such a disturbance to her, considering it’s her job to cater for all of their guests queries. I find it inconsiderate for her to treat people that way