Very central location right on Karlova, smack in the middle of the Old Town. Beautiful view from the window. Nice, large room and small kitchen with high ceilings.

No option to store luggage after checkout, except a 1km trek to the main office, plus a 5 Euro charge per bag!

The apartment and location were fantastic. Everything was very clean, and there was plenty of communication.

Before check-in we received many messages from the property. The messages specified two different check-in times, but only the later one was correct. The messages also said that we could leave luggage at reception, but when we arrived they told us we had to pay for a nearby storage space. And none of the messages mentioned the actual address of where we would stay, so my planning was based on the wrong address that was provided.

Location is superb Spacious and modern apartment Clean Easy instructions Good value for money

Didn’t like that you had to pick up keys and drop off keys at a different location to the property - not convenient if you’re in a rush

Spacious, clean, beautiful historic building, right in the heart of the historical old town

It’s about 15 min walk from the reception office, we had to roll our suitcases through very thick crowds on the old square. Also a bit noisy because it’s right in the busy old town. The heating was off the first night but once we inquired, they turned it on

The apartment was clean, had lots of space and was an excellent location for walking everywhere.

We aren't keen on having to pick up keys in one location, and staying in another. After a day of travel, this is the last thing we want to do. Even worse if you have to drop the keys back off at another location and you can't just leave them locked in the apartment for the cleaners to collect after check-out, as most apartments allow you to do. We also didn't get the apartment that was advertised on Booking.com when we booked, and listed on our invoice. The apartment was excellent, just wasn't in the location we'd originally booked. Totally different address. Also - the double windows do drown out a lot of sound, but there are a couple bars near that street (Vejvodova) - so I definitely recommend earplugs.

We really enjoyed our stay! The apartment is located right in the city center, which is super convenient. It’s very cozy and has everything you need for a comfortable stay — from a toaster and microwave to a washing machine. The kitchen is fully equipped, which was a big plus. We stayed as a family and really appreciated the large dining table. The apartment is perfect for four people, with enough space for everyone to have their own area.

There wasn’t really anything we didn’t like. The only thing to mention is that the windows face a central street, so it was a bit noisy at night sometimes. But we don’t see it as a downside — we knew where we were staying, and it was expected given the central location.

We asked for a quiet apartment and this is what we got. The apartment was very central but there was very little noise from the street or from neighbours. The apartment was spacious and comfortable and had everything we needed for our short stay.

There was nothing to fault with the apartment. It was a little bit of a nuisance to have to go to the reception building first to get the keys, as it is 10 minutes from the apartment itself, but this is a very minor thing. As we had large cases (the 3 days in Prague were part of a 3 week holiday), we got an Uber which was quick and affordable. If we had smaller cases, we could easily have walked in the same time it took to drive as the car had to navigate so many one-way streets!

The apartment was absolutely perfect! Very spacious, great location and was very comfortable The staff were terrific and made our stay very enjoyable, nothing was too much hassle for them. Check in system was also very good and easy to follow

Only thing that disappointed us was the fine that we received. It was advertised that food was not allowed to be eaten in the communal area and I had got a chimney cake to take back to the apartment and made sure I did not eat this as I made my way through the communal area to ensure I respected the rules. Unfortunately I got a message later that night to say because this food was not covered we would receive a €20 fine (unsure how I can cover a chimney cake to carry this up stairs). Apart from this our stay was terrific

Perfect location in the middle of Old Town. Walking distance to areas of interest, shopping and restaurants right on your door step. Trams a short 3-4minute walk away. Clean & tidy with everything you need to enjoy your time in Prague

Picking up the key then getting to our apartment was problematic as there was nowhere for our Taxi to park so we had to walk. This was not as easy as we thought as the town was full of tourists & cobblestones and suitcases don't mix. The apartment has no airconditioning or fans making it an extremely uncomfortable stay during August. The average temperature in the apartment night or day was 28-29 degrees. To be fair the apartment doesn't advertise that they have aircon or fans but it's definitely something that should be considered.

It is a great, great location if you want to be in the historical center. It is super busy in the street outside, take that into account. The apartment was on the top floor so no issues with the noise. The apartment was great, not only beautiful but super comfortable. If this is your first time in Prague, this is a fabulous option.

Getting the keys was a bit of an issue because the 'reception' is about a km away. It seems lots of people get confused. Instructions should be more direct and clear for guests . The only issue with our stay was that they were few cleaning supplies and for a week's stay we need more things in order to keep the place clean. However, I did not contact their team in order to request supplies, which was my mistake.