Location, connection to airport and the city center. Room was clean and comfy. Rooftop bar is cool.

The hotel offers a spa/wellness, but practically it is not possible to use it. I never find it ok to separately pay for a hotel’s wellness services as long as you are a guest, but it is still a practice I can put up with if so needed. However I was told to book a slot, which is indeed limited for two hours and received only a very few options for usability. How come there is not even a priority for hotel guest. And even the option/slot I received was supposed to be during a private event in the spa area for children…(???). Why on earth would I want to go to a spa among screaming children. It really seemed to me the hotel does not want guests to go to their spa at all and it felt like it is a bit of a rip off advertising it but not able to go at all.

Good hotel, a short walk to airport but quiet. Staff helpful. Very clean. Great breakfast. Gym looked good but I did not use it.

Guests in the next room went for breakfast about 7am leaving a dog that howled for an hour! I could not find a quick number for reception on the installed phone or on the tv hotel guide and ended up having to make an international call through my cell phone to ask them to find the guests. They were very nice about it and said guests returned soon after and calmed the dog. But by then I was wide awake. Just leave a number for reception by the phone! (Yes, I did try all the obvious buttons.)

Good location,not far from airport and metro or underground station.

There's no really complain but make sure to book your spa day, table in a restaurant in advance.

The location and facility.

Lack of the car charger at the underground parking lot. External parking lot operated by different company where you need to pay high hourly rate around the clock for parking and paralelly for charging to third party operator so finally you pay the price of gold :-(.Not all of the allergens were properly signed in the restaurant at breakfasts and there was really small choice of fruits and vegetables. We were asked while check in for cleaning during our stay and decided to change the towels only but that room service forgot about it. In the family room for 3 people we had only 2 mugs and 2 glasses, stock of tea and coffee in the room has not been replenished before our stay.

Proximity to airport and shuttle service

No tea or coffee facilities in room and machine in lobby out of order

Very good hotel to explore the city of Copenhagen. Close to the metro line, the highway and the airport but the area still seems quiet and gives a holiday atmosphere when you look at the boats in the small harbor behind the hotel from your room window. Every employee was very friendly and professional. The hotel is family friendly with kids options in the restaurant and a small play area in the lobby. Breakfast was generous as well. They give a lot of value for your money.

The parking space in front of the hotel is not owned by the hotel and paid with the easypark app. For a long stay it would be better to use the parking under the hotel (of which there are no signs how to get there). We did not know this in advance and paid unnecessary extra parking costs when we arrived. A simple sign at the barier that this is the hotel parking entrance and the daily fee would solve this issue.

perfect location next to the airport with a free shuttle. Our room was spacious and modern with view to the water. the restaurant exceeded our expectations both at dinner and breakfast.

The location is great. It is 15mins walk from the airport and nearby the sea, beach and impressive sea bath. You can go for swim before a breakfast. Really nice atmosphere around the hotel. Delicious breakfast with a great view. We enjoyed cycling on the coastline to the city and Reffen foodcourt and back stopping at the beaches. You can also take a train and be in the city in 15mins. Our family had a great time at the end of August and we will come back.

There is no fridge at the room. The bicycle rental is pretty expensive and not appropriate quality but we appreciated that there is this possibility.

The view is amazing , i enjoyed every bit of my stay

Very close to the airport - 1 stop with bus or metro, but also within walkable distance (about 15-20 minutes), and there are good pathways. Metro stop to the town is about 10 minutes walking, bus stop closer. Hotel itself was very nice, modern but cosy, and looked new. Room was ok size and very clean, even the bathroom, which is not always the case in the hotels we've stayed at. You could hear the planes landing and taking off, but the sound was muffled, so it wasn't disturbing at all, even with small children. Cleaning is provided on demand. Breakfast was good, reasonable choice of warm food, cereals, wafers, and bagels.

That's a subjective thing, but the bed was a tad bit too soft to my liking.