Air conditioning was life saving in the heatwave! Super comfortable beds, excellent pillows, there were toiletries provided which smelled lovely. Black out curtains and sound proofed rooms made sleep so peaceful. Very good compact room with everything that you need. Breakfast had good choice and it was delicious. Easy to get to the hotel from the city center with a bus. Easy and convenient online check in. Felt very safe in the hotel as there were a lot of safety features in the hotel to avoid non hotel guests wondering around.

I'm a regular guest and truly love this place — the bright, airy spaces, the signature granola at breakfast, the calm vibe, and the perfect location: close to both the city and the airport, and just a short walk from the beautiful seaside trail for morning or evening strolls. That said, during this stay I was frequently woken up by loud door slams and unusual furniture movement from the neighboring room. The sounds were so strong they made the wall-mounted, transformer-style bed shake — especially during the night, which felt like a mini earthquake every time a door closed hard. While the staff responded kindly and professionally, the disturbances continued. It was a reminder that good hospitality is a shared experience — comfort depends not only on the service, but also on how respectfully guests treat the space and one another. (A respectful note for those managing this lovely hotel.) Perhaps adjusting the heavy door mechanisms for quieter closing, and sharing a gentle reminder about mindful noise during quiet hours, could make stays even more peaceful. Thank you again for everything you do to make this hotel feel good I always look forward to coming back.

We were blown away by the extra effort the hotel made to celebrate our 12th wedding anniversary—it was such a thoughtful and heartwarming surprise! The room was spotless, the staff were si accommodating, the bed was super soft, and the view was absolutely stunning. The space was just perfect for the three of us. Everything about our stay was memorable and exceeded our expectations!❤️

The only thing we noticed was that the cleanliness in the wellness area, particularly in the dressing room, could be improved. Aside from that, everything else was excellent—we had a wonderful stay and would happily return!☺️

Lovely hotel - comfortable room, great facilities. Bathroom and shower great and very clean. Rooftop terrace an added bonus, great for watching the sunset. 24h reception meant that check in and check out processes were efficient. Breakfast was excellent (I made the mistake of not including in the booking, but went along 3 times - they have a card machine to pay as you enter) - fantastic choice, all very tasty, and great selection of local produce. Easy to get to the city centre with a range of buses that leave from across the road to either Kamppi (regional and national coaches) or the train station. Never had to wait more than 2/3 minutes for a bus. Great base for exploring Helsinki and the wider region.

The breakfast area is quite small given the number of guests, so worth paying attention to the signs and going earlier.

VALO is a modern, clean, nicely designed hotel. The features that caught our attention were the hot tub, 2 saunas, cold plunge and indoor pool on the rooftop. The hotel is conveniently situated near transit that goes right to the city centre. Helsinki's transit system is extremely efficient. The staff at VALO were all helpful and kind. The breakfast was delicious and we appreciated the many cozy spaces to eat it in.

Our room was on the small side, although every inch of space was used. Just beware if you have any body issues with getting out of bed in tight spaces or require more room in the bathroom.

An interesting hotel that combines spaces for relaxation and work. The large number of rooms makes it easy to book even with a short notice. The room is very comfortable, clean, and well-equipped. A kettle, coffee, and tea are available in the room, as well as an iron and ironing board (!). The restaurant is spacious, and despite the large number of people at breakfast, there was no problem finding free seats. Meals can be enjoyed at a regular table or in various areas of the lobby. The buffet includes a large selection of delicious dishes. And those who enjoy can play the piano in the lobby.

It's hard to find fault with anything. :)

The hotel is extremely clean. The staff was very helpful with everything we needed. The breakfast has a huge selection of foods and drinks. Hotel has a online check in and a self service check in terminal which is in my opinion much better then waiting in line at the reception (although there is a 24h reception- I arrived at 02:00 am and had no problem checking in). A single bed was huge and comfortable. Absolutely would recommend.

The biggest downside is that hotel was actually quite far from both the city with the highlights and the congress center. So you really have to rely on public transport. The breakfast although ok is on the pricy side. And the bathroom is extremely small. In general I believe rooms could have been designed better- we stayed in a twin room which had two huge beds (which is perfect), but the price you have to pay for that is small space around the bed (you can hardly reach a window unless you climb onto bed), and a small bathroom. Oh yeah, and you also get a kitchen sink in the room for some reason.

• Very friendly and helpful staff. • Spotlessly clean. • Great location. • Secure underground parking with plenty of space.

• During our stay, the World Dog Show was taking place, so most guests were leaving the hotel around 6 AM. Breakfast was included in the room price, but it started much later than the time people needed to leave for the show. The hotel did not provide an early breakfast package — instead, they offered it for an additional fee, which felt a bit odd considering breakfast was already paid for. • The rooms are quite small; with two people and three dogs, it was difficult to move around. • The bathroom and toilet are also very compact.

I loved the super helpful staff, spacious room and nice cozy spa. The room was tastefully decorated and furnished, bed and mattress were comfortable,nice slippers and robe were included. Cleaning was daily which made things more comfortable regarding the towels and glasses for drinking. It was also a nice little gesture to have teas and coffee included and all hair/body washes which were really nice quality and didn't irritate the skin.

I didn't particularly like the linen. It made me sweat while feeling cold to the touch. Would be nicer if it was a soft and breathable cotton. Also, besides the glasses and mugs, two little plates would be a nice addition, to also enjoy a snack with one's tea/coffee without having to put it straight on the table or using the wooden "cutting board" that was there. :)

I spent a night at the hotel recently. They encourage checking in online beforehand, and the process was easy. It was also very easy to get the key using the self-service desks. The hotel is in a nice, modern building with beautiful interior and a huge lobby area. It also has a restaurant and a bar there. My room was on 7th floor (the highest in the building) and I had a nice view from the window. The room was small, but very cozy with nice decoration. Connecting to the room WiFi was simple, and clear instructions were on the TV to connect the phone to start casting. The room also has so many power outlets, which made things easy to charge all the devices.

The negative thing about the hotel is it's location, which is a bit far from the city center. However, there is a bus stop right by the building and a bus from there takes about 15-20 mins to the central areas.