Nice room, very clean and a few steps from public transport. Very easy to get downtown Helsinki! Felt comfortable and safe here. The beds are really cozy. Access to hot water, microwave and laundry (paid) in lobby. Everything worked really smoothly with electronic check-in, and the hosts were very responsive when I had questions. The price for quality was good for Helsinki especially! You don't have a fridge, tv or phone in your room but it's not really needed. There's a fridge in the lobby if needed.

There is a lot of construction in Kallio currently and they start early. Not the hotels fault but it's a slight inconvenience.

Amazing location for the hotel, right next to the Hakaniemi metro station, 20 min walking distance from the Helsinki Central Railstation and 10 min walking to lively Kallio area. During the time of our visit the hotel had just opened and we appreciated the cleaniness and freshness of the room. The check-in and check-out process was very smooth and quick, we didn't need assistance from a staff member. It was also possible to leave the luggage at the premises, but I wasn't sure if it was at an extra cost, so we didn't try that option. The price was the best I found on Booking for those dates in relation to the location and quality of the stay, so I hope they won't increase the prices later on as affordable short-stay accommodation is really needed in the center of Helsinki!

The hotel had just opened and there were still some construction works going on. Luckily, it didn't affect our stay, but it could possibly bother someone who wants to sleep in late. I was also not a big fan of the floor material, but maybe it was still being fixed or maybe it's just my personal taste. Overall, these a bit less good sides weren't that important.

near the centre , toilet was very neatly cleaned.

Cleaning staff was not good, he was adamant. On 23.05.2025 in afternoon,When I asked him to take trash from my dustbin he said it was not scheduled. I told him to take it as it was full but he was admant. Finally he took trash but showing as if he was doing favor for me. Additionally, he said if I take trash it means I have cleaned the room. Does taking trash means ‘ room cleaned’ this incident really annoyed me. I think staff need more training regarding behaviour. Today, after checkout,Reception girl was really very nice, she helped me to find out transportation to airport and explained me how to go there, I really appreciate it.

The location is great, it is just a few steps away from metro. Our room was clean and the beds were very comfortable. The staff were very nice and the hotel lets you storage your luggage even after check out (if you are flying late) for FREE. Will return.

Can't think of anything.

Great hotel at an amazing value for money. Location was excellent, easy to get to and from to explore the city. Easy to access by foot or public transport, and a great park by the sea very close by to go for a run. Restaurants and cafes nearby. I liked their sustainable approach, cleaning the rooms less often but when we asked for extra towels they were given to us without delay. If you don’t want to be eating out all the time, there’s a shared dining area with fridges, microwave, coffee machine, etc, which is great for breakfast.

Nothing negative to say.

Good location, new and clean hotel. Good size room and bathroom, comfortable bed. Quiet. Mostly self-service, so hardly saw any staff. Getting in when I first arrived took a while as doors were locked but then I and another arriving guest noticed the doorbell on a nearby wall - this could have been more clearly marked. Once you have the key card it's easy to get into the hotel of course. Luggage storage for before check-in and after check-out is a positive, but of course as this is again self-service, no one probably really surveys the storage although of course you need a key card for access.

I arrived to the hotel very late in the evening as I unexpectedly had to find a place to stay. Luckily I could get in the hotel as some guests were at the entrance and kindly let me in when I explained my situation. I had a little issue with my booking code when I tried to check in with the machine. Then, I went to the desk staff and the person at the desk was helpful and told me it'd be ready for check in very soon. It was indeed solved very soon and I could check in. The room was very clean and modern. It was just to sleep for one night somewhere, so I didn't use much of the facilities there but they seemed quite OK. I didn't have the breakfast option, so I can't comment on that. The location is almost right next to Hakaniemi square and everything you need is in a walking distance. Check out time was 12:00 and that was nice to have the whole morning relaxed. I recommend this hotel to other people.

A charming place. The building is new, very clean and well maintained. The bathroom is modern, with hot water, shampoo, and a hairdryer provided. The bed is quite comfortable, and the dual temperature system works perfectly. The location is unbeatable – the metro station is very, very, very close, just steps from Exit A. On the ground floor, there’s access to a fridge to store your things, a microwave, mugs, and basic kitchen items. On the third floor, there’s an iron available. You can also store your luggage before check-in or after check-out, which is super convenient. I highly recommend this place 100% and would definitely stay here again. Really, really great!

Citybox Helsinki was perfect for our trip. Check in and check out were incredibly simple and although they intentionally operate on minimal staff, there is usually someone available to help you if you are having an issue with anything. However, we did not need to seek any staff help while we were there as everything ran very smoothly and we had everything we needed. The room was great. Spacious, comfortable beds, plenty warm enough for us and very clean. The bathroom is small but well designed with a good sized shower. Water pressure in the shower was good and the water was lovely and warm. The communal area had everything we needed to make a few basic meals, which helped to offset our overall food costs for the trip. There are kettles, microwaves and fridges, so you have a few meal options you can throw together. There are also coffee machines in the communal area and plenty of seating to use for meal times or while waiting. There is also a table with seating that has a bank of charging points so you can sit and charge devices at a more spacious desk than the one in the room. The location is ideal. Easy to walk into the city centre but also very close to the metro, tram stops and the 600 bus from the airport stops very close by. There's a 24hr supermarket two-three minutes walk from the door and it had everything we needed. There are also a ton of restaurants really close by and it's really easy to accomodate various dietry requirements here. They're very clear in their food allergy and intolerance labelling as well as having plenty of vegan options. If you are a parkrun enthusiast, then Tokoinranta parkrun starts about three minutes walk from the front door. Overall, Citybox is incredible value for money.

The only nitpick I have is that it would have been nice to have a couple of draws in the room for clothes. We happened to be travelling very light so the rucksack we each travelled with was also our bag for when we were out and about. This meant dirty clothes just had to be in a pile on the floor in the room. This is a very minor downside to an otherwise ideal and very good value place to stay.

Everything! , simple but so efficient design. Room is large enough and very comfortable bed. The hotel itself very practical with the kitchen fridge, coffee machine and washing machine. Location very very great Walking distant from everywhere I needed to go.

Very warm overnight I wish if they were a functional window that I can open or temperature can go below 21 and the temperature regulator