The room was very clean and the staff was very accommodating. The breakfast option was nice, although it was a bit limited. The restaurant next door was very convenient.

The hotel was selected by location and the fact that it advertised that it was air conditioned. The a/c in my room, 223, did not work, and it was cooler in the hall. The coffee machine was not available after breakfast like it was in the Thistle Express in Luton. They had a vending machine for the coffee instead. After a long day of touring, it would have been nice to have a couple of cups of coffee.

The bathroom was excellent as we had booked a disabled room. The access was easy. The bed was huge and very very comfortable. The staff were friendly and helpful. There was an excellent restaurant next door which just involved walking round the corner - no distance at all.

Nothing to improve on. Being British we like to have tea and coffee making facilities but understand this is not the norm in French hotels . Perhaps a complementary bottle of water would have been good.

We have stayed at this hotel several times when arriving on the ferry from Portsmouth, and yet again our stay was perfect for us. We arrived after 10pm and there was still a real person there to check us in and help with any questions. The rooms at the Ace are larger than most comparable chains so the room did not feel cramped. There is plenty of secure parking at this Ace. The breakfast room is quite large and airy with adequate choice (but no hot food options).

Nothing - it was all fine for us.

Great value and excellent location. Hot breakfast daily was also a great value. Front office staff was multilingual and helpful. Nearby restaurants and grocery store if you just don't want to get in your car. Ample parking. Very little road noise.

Rooms are small and just okay. The rooms could be cleaner. No tub, just a shower. TV turns on when you enter the room. Very annoying. Not near any of the city center sites so you need to drive and pay to park.

Good size room, clean and comfortable and ideal for a last night of the holiday. We didn't have time for dinner at the excellent restaurant next door and were up too early for breakfast although the machine downstairs sold drinkable coffee. Nice big carpark

Hose was split on shower so water went everywhere but on you body. Signage in & out of the place or lighting was poor. Especially if arriving after a long day or leaving before it gets light

Beautiful and clean, the room was a great size, with comfortable beds and a powerful, clean shower. The staff were so friendly and asked about our trip and our stay. They made us feel very welcome. The breakfast was lovely, and such a wide variety of food. Families and dogs made to feel welcome. Parking was free and secure. We have zero complaints or suggestions. We had a wonderful time and can't wait to return.

There are no complaints. It was a fantastic stay.

A budget hotel room but everything was clean the room was spacious and all the facilities provided for a comfortable nights sleep. An electrically operated shutter kept the room dark and there was little noise from the adjacent main road. Breakfast was very good and staff friendly. We were impressed with the receptionist Quentin who guided us by phone to the reception and parking at the rear of the premises.

Arriving at almost midnight due to a delayed ferry we could see the hotel but there was no access from the main road and trying to find reception and parking was a 20 minute nightmare. The adjoining commercial estate has dozens of small parking areas like a maze. Fortunately the night receptionist Quentin came to our rescue! This Hotel needs to review it's signage as a matter of urgency !!

We stayed overnight before catching a ferry to Portsmouth the next afternoon. The man on reception was very helpful and gave us information about the nearby restaurant "Le Tablier", which proved to be an excellent choice. The car park was secure and we slept well. Breakfast (cereal, toast and plentiful coffee) was perfect for us, other continental options were also available.

Nothing.

Lots of parking. The hotel a bit tricky to find but easy parking included. Easy to get to car ferry (about 15 Mins drive). Friendly check-in, good sized room. Great value with good restaurant next door.

Square pillows which are the norm in France. We always bring our own. No tea or coffee making facilities or mini fridge

Ideal for an overnight stay when arriving on late ferry. Staff welcoming. Restaurant available next door. Very clean. As a no frills stop over it was ideal. We only discovered this hotel chain on this trip. Stayed in 2 different hotels, standard the same. Will definitely use again when traveling.

Nothing