This was an entire apartment with kitchen and living room as well as 2 bedrooms. So much storage space available and all areas were clean and very comfortable. There is easy access from the motorway, secure parking and a local supermarket a couple of minutes away. The kitchen was fully equipped and breakfast is available ( we didn't partake). We had no contact with the hotel staff other than checking in and out, but that was easy and the staff were helpful and friendly. We did not use any other hotel facilities but the family wished we had stayed more than 1 night.

There was a communal balcony so a couple of times a random stranger was outside the window talking on the phone. (At no point did It feel unsafe) It is a 25 minute walk to the city centre but that was expected.

We stayed at Appart'City Confort Lille Grand Palais as a family, including our dog, and had a great experience. Even though our room was right next to the highway, we didn’t hear a thing – the soundproofing was excellent. The staff was kind and welcoming, and it was super convenient to have private parking directly under the hotel. The location is great too – you're just a short walk or drive from the city center, but still far enough to avoid the chaos. The room was clean, spacious enough for a family, and the kitchenette was a big plus. Overall, it was a smooth and pleasant stay. Would definitely come back.

Pleasant hotel at a walk away from the Grand palais and the metro or 20 min walk to the centre The room was comfy and clean and we had a restful night. Kudos to the kindest staff, always happy to help with free food and drinks in the afternoon.

The hotel room was overlooking a highway with a noise reducing wall glass system which alas kept the heat inside the room with no AC but a fan. Honestly it wasn’t too much trouble as we opened the window to let the fresh air in and through the fan, just enough time (abt 20 min) to cool down before falling asleep. Another inconvenience, we didn’t find any fridge in our kitchen but for a one night stay it wasn’t insurmountable.

It's was what you'd expect for 3 star I think. Am used to 5 , but the staff were very pleasant , check in was straightforward, there was free cake in the morning which my Son loved and there are games and family facilities in reception /eating area. The rooms have their own kitchens.

It was very warm and didn't appear to be air con? we were on ground floor and could only open window full, not on latch which didn't feel safe so had to have it closed.

There were always free snacks by the reception, as well as a 'welcome package' with Belgian treats; that was a lovely surprise. The room was spacious and clean.

Quite far from the centre, though still within walking distance. We left our bags at the reception before check-in and they were just dumped into a room on top of other luggages. There was no tracing of which luggage is whose so any guest could have just taken ours or vice versa.

locality was excellent, it was very clean and comfortable, staff were friendly and helpful

the balcony was one large balcony for all rooms without any divides therefore any guest could walk up to your room, it is minor however it was so hot there but I didn’t feel comfortable leaving the door open to balcony because of this.

One of our best choices honestly! For the very first time we stayed in a place where the staff was so friendly and helpful! The biggest plus is the free parking lot,they even allowed us to leave our car ,after we check out for the rest of the day. The money we paid for our stayed, definitely well deserved. We hope we will visit again Lile soon.

The only thing which can be improved is the breakfast. But still satisfied with our stayed at the place.

We really liked that the Appartement was very close to our points of interests. Also, the staff was nice and friendly. We found the apartment clean and equipped with necessary stuff. We liked that we couldn't hear the noise from the road and that we had the possibility to warm our room from a private heater. Per total, it was a good experience. Also it's great that they gave us the possibility to check-in earlier and reserved for us a parking place in a private parking.

The only thing that bothered was the water evacuation in the shower. It looks like it was having a problem and the water was staying long time in the shower tube. The bed was very comfortable but too small for a couple with a toddler. All the rest was really nice.

Great hotel that’s priced very fairly in what can be an expensive city. Relatively close to the centre of Lille just a 20 minute walk away. Staff were very helpful and friendly. The room itself was basic but clean with the added bonus of a kitchenette. Cheap and cheerful and just what we needed for a quick trip to Lille

Nice size room. Plenty additions, coffee, cakes and sweets. Room was well equipped, with coffee maker and refrigerator etc. Excellent shower and comfy bed. Great breakfast. Lovely, friendly, helpful and professional staff.

A small observation, some carpets in the upper hallways needed upgrading. However room carpet and main communal areas were fine.