This was an entire apartment with kitchen and living room as well as 2 bedrooms. So much storage space available and all areas were clean and very comfortable. There is easy access from the motorway, secure parking and a local supermarket a couple of minutes away. The kitchen was fully equipped and breakfast is available ( we didn't partake). We had no contact with the hotel staff other than checking in and out, but that was easy and the staff were helpful and friendly. We did not use any other hotel facilities but the family wished we had stayed more than 1 night.

There was a communal balcony so a couple of times a random stranger was outside the window talking on the phone. (At no point did It feel unsafe) It is a 25 minute walk to the city centre but that was expected.

The room was clean and airy. The shower was really good, the bed was extremely comfortable and we slept really well. We liked the fact that the ApartCity Hotel supplied us with a 'starter pack' of tea and coffee, even though it is essentially a self-catered apartment. There is a supermarket just around the corner and the hotel sells coffee pods and tea at 1€ each. The hotel has plenty of space downstairs to work, or chill out. Although ApartCity Hotel is 28 minutes' walk from Lille centre, the Grand Palais Metro station is less than 10 minutes' walk from the hotel and it is also served by the number 19 bus. I would definitely stay here again.

We stayed at Appart'City Confort Lille Grand Palais as a family, including our dog, and had a great experience. Even though our room was right next to the highway, we didn’t hear a thing – the soundproofing was excellent. The staff was kind and welcoming, and it was super convenient to have private parking directly under the hotel. The location is great too – you're just a short walk or drive from the city center, but still far enough to avoid the chaos. The room was clean, spacious enough for a family, and the kitchenette was a big plus. Overall, it was a smooth and pleasant stay. Would definitely come back.

Pleasant hotel at a walk away from the Grand palais and the metro or 20 min walk to the centre The room was comfy and clean and we had a restful night. Kudos to the kindest staff, always happy to help with free food and drinks in the afternoon.

The hotel room was overlooking a highway with a noise reducing wall glass system which alas kept the heat inside the room with no AC but a fan. Honestly it wasn’t too much trouble as we opened the window to let the fresh air in and through the fan, just enough time (abt 20 min) to cool down before falling asleep. Another inconvenience, we didn’t find any fridge in our kitchen but for a one night stay it wasn’t insurmountable.

It's was what you'd expect for 3 star I think. Am used to 5 , but the staff were very pleasant , check in was straightforward, there was free cake in the morning which my Son loved and there are games and family facilities in reception /eating area. The rooms have their own kitchens.

It was very warm and didn't appear to be air con? we were on ground floor and could only open window full, not on latch which didn't feel safe so had to have it closed.

There were always free snacks by the reception, as well as a 'welcome package' with Belgian treats; that was a lovely surprise. The room was spacious and clean.

Quite far from the centre, though still within walking distance. We left our bags at the reception before check-in and they were just dumped into a room on top of other luggages. There was no tracing of which luggage is whose so any guest could have just taken ours or vice versa.

One of our best choices honestly! For the very first time we stayed in a place where the staff was so friendly and helpful! The biggest plus is the free parking lot,they even allowed us to leave our car ,after we check out for the rest of the day. The money we paid for our stayed, definitely well deserved. We hope we will visit again Lile soon.

The only thing which can be improved is the breakfast. But still satisfied with our stayed at the place.

locality was excellent, it was very clean and comfortable, staff were friendly and helpful

the balcony was one large balcony for all rooms without any divides therefore any guest could walk up to your room, it is minor however it was so hot there but I didn’t feel comfortable leaving the door open to balcony because of this.

Good quiet location. Very helpful staff. We walked to and from the train stations.

Wish we could open a window for some fresh air. There was a fan in the room, but no way to get fresh air in the room. We could not get the towel warmer to work.

Great hotel that’s priced very fairly in what can be an expensive city. Relatively close to the centre of Lille just a 20 minute walk away. Staff were very helpful and friendly. The room itself was basic but clean with the added bonus of a kitchenette. Cheap and cheerful and just what we needed for a quick trip to Lille