The location was bang in the middle of the old town, next to the Maritime Museum and with a great view of the Venetian Old Harbour given the proximity (the restaurant is a few metres away from the waterfront). The breakfast was also really good and was a great way to start the day. The room was spacious and very clean, with a spotless ensuite bathroom and a comfortable bed. The staff was helpful and left us free water every day which was helpful given the summer heat. Would definitely come back again.

We had no issues with this ourselves but one must be aware that the property has no elevators and there are steep steps given that the hotel is found within a historic building.

Breakfast was outstanding - an à la carte menu with myriad choices, and the service was lovely and fast. The location is ideal - right by the marina, and you can see the marina from the outside breakfast patio! I was in the smallest single room, which was fine, but be prepared for no wiggle room. Also, not a lot of space to store your stuff. However, it was a full sized bathroom!

I would have preferred a larger room, but again, the value for money was great, and they were clear about the size of the room in the booking platform!

By arrival we were met by the kind, professional staff. The atmosphere was warm and relaxed. The personel showed us to our room, explained everything we needed to know. The room was much more than we expected - and i was wonderfully surprised about the view from the big balcony. Even though we are in the center of Chania, it was completely quiet and peaceful. The view was beautiful even by morning, day and by night, where we could enjoy the view of the light house. Afterwards we went for a little walk around the hotel, and we were amazed by the hidden spots, corners and places to relax. The small "garden" or yard upstairs were for example something very very wonderful. And i can imagine how peaceful it would be to drink your morning coffee there.

Nothing. Except that the stay was too short. But we will of course come back again. Maybe off season - to enjoy a small getaway again.

From the first moment I entered Alcanea hotel and was greeted by Eva, I felt welcome and happy. By far, this is one of the best hotels I have ever stayed in. The building is gorgeous, and full of character. The bed is so comfortable, the rooms pristine and have lovely toiletries. Lots of extra touches like coffee in the room, robes and slippers. Thank you to Eva and the wonderful staff for making my stay so memorable. This is my 2nd time in Alcanea and I will be back again.

Perfect location. I don’t think you could ask for a better location as it is still close to everything yet not too far from parking that you’re lugging your luggage though busy streets. Right near the water with a perfect patio for enjoying the views. Room and home were unique and comfortable. Fairly priced for stay which seems nearly impossible to find anymore and included a lovely breakfast. We wished we’d have stayed one more night.

Many stairs to access our room, three flights with the top two being very narrow at foot. I’m not sure if I missed it in the description, but I wasn’t aware. If I’d have shown up with my parents who we frequently travel with, they’d been unable to stay as they could never do those stairs, so just make note. Additionally, as we stayed only one night it was not worth it to bring all our luggage up I wish I’d have left it and brought only what we needed for just the night. Additionally, our shower was the only disappointing part of our stay. Bathroom is very nice, but we had been traveling long and really looked forward to a nice shower and there was very, very little pressure and it did not get above a lukewarm temperature.

We had the best holiday at Alcanea in Chania, Eva and team were so friendly, we had the best room with the most amazing view of the lighthouse! The breakfast every day was sublime. We could sit out all day and watch the view from the hotel cafe! We asked the hotel staff to arrange our taxi transfers to and from the airport for us. No issues whatsoever, it was the easiest journey without stress and fairly cheap! Thanks so much for making it a wonderful experience!

Beautiful large room with a large balcony in an old building in Chania old town. Looked out onto the lighthouse. Breakfast served in beautiful surroundings at the front of the hotel. Covered with grape vines and grapes. Super king-size bed too.

Stairs to the room were fine for us but if you have mobility issues you would struggle. Definitely not a problem if your are able enough though. Hosts were very friendly and helpful. Kept in good contact via messaging.

Location,excellant for exploring Chania. The hotel is apparently around 400 years old.It made for a very interesting stay. We loved that only essential modernisation has taken place, leaving the building with many original features. Breakfast was lovely The staff were so very helpful. Our trip to complete the Samari Gorge walk, was booked within minutes of us checking in,

We have no complaints. However tourists do need note before booking this hotel.The age and type of building means no lift,there are a lot of stairs. Also it is in the old town so no cars allowed 5 mins walk from taxi rank with your luggage

I really enjoyed the breakfast I was glad you got a price of paper and got to chose what you wanted, the orange juice was amazing and you could tell it was fresh. The view from our room was amazing and we got good sunset photos from there and I’m glad the hotel is in the middle of the town so we basically walked everywhere. I really liked Eva she was so welcoming when we arrived.

The stairs were a bit steep for us but that’s okay!!

The location is unbeatable and the breakfast was delightful. The staff is helpful and friendly and if you can get a sea-view room, it's a great place to stay.

We booked a room with a "Landmark view" but the only thing we could see from the window was the hotel patio--the hotel itself is in an old building, so I supposed that's the landmark they are referring to, but it felt a little misleading.