I arrived early in the morning, so I enjoyed sitting at the restaurant, and the breakfast was amazing! After a long flight, I appreciated checking in earlier than usual. The hotel is located in a perfect location and is convenient, and one can take an airport shuttle to the hotel very quickly. Ferries and the bus depot were within walking distance if one wanted to travel without a car. The staff were so friendly, and each one of them made sure that I enjoyed my experience during my stay at their hotel. Thanks to everyone, including DJ, Aditya, Arber, Ami, Mark and Leo, for making my stay very special :) When I return to Auckland, I will stay at the Fable again. Experiencing Fable has been one of the best memories of my trip to Auckland.

Location is perfectly situated in downtown making everything so easy to walk to. Our room was very spacious with the shower also being spacious and a huge bed which was very comfortable. The chromecast tv and pillow menu were put to good use!

Receptionist when we arrived wasn't very friendly. Basically checked us in but didn't tell us anything else (check out time, facilities, restaurant hours etc). Also loved the Chromecast in our room but it required a pin that we needed to call to get so would've been handy to have that written down somewhere..

Great location with a ton of shops and restaurants within walking distance. Plus you can walk to many sights too. Great breakfast also. Pleasantly surprised when I got there as I did not expect it to be close to the water. I also liked that the hotel respected that you wanted to reuse your towels. Many times quite often than not, they say they practice protecting the environment by not changing towels if you ask not to but when you return from a day trip, you can see fresh towels. This is a first for me for a hotel to respect this and I liked it.

It's like you have entered a jewelry box when the door to your room opens and you now are the centerpiece gem in the collection. And you are treated as such when the concierge arrives to take you to the Jacuzzi for your appointed reservation, and gives you the sense that the time for your relaxation is the most important thing they can do for you. The food is a work of art fitting with the hotel's theme. And the live music on a Friday night by the guitarist from Brazil just sets the dining experience up a notch.

Room was really comfortable. So was the bed and chairs. Really tidy room and big bathroom space. Staff were also really nicer and helpful. We stayed for

Location was a bit average. Hotel is located on Queen Street and the area is pretty horrible (not Fable's fault - more of an issue with the city itself). We arrived late at night and got dropped off a bit further down the road and had to walk past drunk people, huge amounts of homeless and a group of people sniffing lines off the back of a parked car. Once inside, the hotel itself is beautiful.

It was a well presented 5 star hotel which looked great to the traveller. Their restaurant is amazing and sell yummy food, I upgraded to a bigger room at a cost of an extra $60. My $60 was returned to me because I requested it after my bathroom flooded because the shower drain was blocked and there was rubbish still on the balcony like a used can and lots of mould on the balcony, which is not acceptable. It let the hotel down in regard to a 5 star hotel and quality. I would fire the cleaners and hire better ones.

The mouldy balcony , the empty can left on the balcony and the flooded shower from a blocked drain. Probably hair in the drain.

The noise from the nightclub downstairs was annoying but I accept that this is part of a hotel in the city experience Clean hotel Loved fresh flowers and friendly staff

lifts were very noisy

Location and the concierge is awesome the desk staff need to be a little more attentive and you be awesome

first room good on 7n floor 2nd on 3rd on queen street side i specifically asked not to be on was terrible again. I have stayed with you a number of times and would like you to note not to put me on that side please. Also asked for chicken sandwich and they said had to check this is not acceptable for an establishment of your caliber. Also put some cutlery in the rooms and re load the coffee with the same coffee not different ones.

Bed was comfy. Bathroom very nice. Breakfast very good and staff great at breakfast Great location

The room was a little cramped in size but ok. Have had better rooms when staying especially as a returning customer. On my second night the restaurant obviously had a party and I waited to be seen and waited. I had to go to reception but no tables. Could I not have sat at the sofas and at least had a drink. How disappointing after a hard work day. I found something out of the hotel but bit of a shame in what was a nice stay.

The room was spacious and comfortable. Loved bed. No view, but that's not a big deal forus. Staff was great. Kathy at the frond desk was especially helpful and accp,,odating. The food at dinner was very good to excellent. Buffet breakfast was ample, but individual items varied widely in quality. The location was fabulous. The fitness center was smal but mostly unused...great for me.

The Breakfast buffet could be improved by reducing the number of items and improving the quality overal. Several people served at the Concierge Desk. One young man was not helpful. Another older person was polished and alittle better. Not a strenght for Fable.