Fable Auckland was a fantastic experience, and one of its greatest assets is undoubtedly its staff. Mark and the lady who checked me in were incredibly attentive and detail-oriented. Their warmth and professionalism made a strong first impression that truly stayed with me. I was delighted to be upgraded to a Luxurious King Suite and allowed to check in early, as a room was available. The suite was gorgeous but the real star was the bed. It was so comfortable that I enjoyed two restful, uninterrupted nights. The location is also unbeatable as everything you need for a short stay is just a short walk away. I wouldn’t hesitate to pamper myself here again in the future. Fable Auckland has earned a special place in my heart.

None that I could think of.

Great location, comfortable and clean room, good food and service in the restaurant, nice hot spa facilities and convenient valet parking service.

It was difficult to find where to park the car outside on arrival. On leaving, the lift dangerously closed without warning on my husband while he was trying to get our suitcases in and the safety open failed to work. My husband had to let go of the bags and managed to pull his arm out of the closing lift, narrowly avoiding serious injury. When I relayed this incident to two members of staff in the foyer they failed to take it seriously.

I arrived early in the morning, so I enjoyed sitting at the restaurant, and the breakfast was amazing! After a long flight, I appreciated checking in earlier than usual. The hotel is located in a perfect location and is convenient, and one can take an airport shuttle to the hotel very quickly. Ferries and the bus depot were within walking distance if one wanted to travel without a car. The staff were so friendly, and each one of them made sure that I enjoyed my experience during my stay at their hotel. Thanks to everyone, including DJ, Aditya, Arber, Ami, Mark and Leo, for making my stay very special :) When I return to Auckland, I will stay at the Fable again. Experiencing Fable has been one of the best memories of my trip to Auckland.

Location is perfectly situated in downtown making everything so easy to walk to. Our room was very spacious with the shower also being spacious and a huge bed which was very comfortable. The chromecast tv and pillow menu were put to good use!

Receptionist when we arrived wasn't very friendly. Basically checked us in but didn't tell us anything else (check out time, facilities, restaurant hours etc). Also loved the Chromecast in our room but it required a pin that we needed to call to get so would've been handy to have that written down somewhere..

The staff were wonderful (particularly the concierge). A super comfy bed & really enjoyed my stay.overall. a good location close to Britomart and Albert Park.

I had advised the purpose of my stay was to get some real rest, but I was put in a room next to the main road which was super noisy (not ideal). The gym was underwhelming with very little facilities and no natural light. One of the lights was not working in the bedroom bed head and the in-room menu (on the TV only was nothing exciting, and also not accurate).

Great location with a ton of shops and restaurants within walking distance. Plus you can walk to many sights too. Great breakfast also. Pleasantly surprised when I got there as I did not expect it to be close to the water. I also liked that the hotel respected that you wanted to reuse your towels. Many times quite often than not, they say they practice protecting the environment by not changing towels if you ask not to but when you return from a day trip, you can see fresh towels. This is a first for me for a hotel to respect this and I liked it.

It's like you have entered a jewelry box when the door to your room opens and you now are the centerpiece gem in the collection. And you are treated as such when the concierge arrives to take you to the Jacuzzi for your appointed reservation, and gives you the sense that the time for your relaxation is the most important thing they can do for you. The food is a work of art fitting with the hotel's theme. And the live music on a Friday night by the guitarist from Brazil just sets the dining experience up a notch.

Room was really comfortable. So was the bed and chairs. Really tidy room and big bathroom space. Staff were also really nicer and helpful. We stayed for

Location was a bit average. Hotel is located on Queen Street and the area is pretty horrible (not Fable's fault - more of an issue with the city itself). We arrived late at night and got dropped off a bit further down the road and had to walk past drunk people, huge amounts of homeless and a group of people sniffing lines off the back of a parked car. Once inside, the hotel itself is beautiful.

It was a well presented 5 star hotel which looked great to the traveller. Their restaurant is amazing and sell yummy food, I upgraded to a bigger room at a cost of an extra $60. My $60 was returned to me because I requested it after my bathroom flooded because the shower drain was blocked and there was rubbish still on the balcony like a used can and lots of mould on the balcony, which is not acceptable. It let the hotel down in regard to a 5 star hotel and quality. I would fire the cleaners and hire better ones.

The mouldy balcony , the empty can left on the balcony and the flooded shower from a blocked drain. Probably hair in the drain.

Location and the concierge is awesome the desk staff need to be a little more attentive and you be awesome

first room good on 7n floor 2nd on 3rd on queen street side i specifically asked not to be on was terrible again. I have stayed with you a number of times and would like you to note not to put me on that side please. Also asked for chicken sandwich and they said had to check this is not acceptable for an establishment of your caliber. Also put some cutlery in the rooms and re load the coffee with the same coffee not different ones.