*Title:* Last-Minute Stay Saved! - Great Service and Welcome *Rating:* 5/5 I booked this room at the last minute, and I was blown away by the warm welcome and excellent service. Despite the short notice, the staff went above and beyond to ensure my stay was comfortable and enjoyable. *Highlights:* - *Warm Welcome:* The staff greeted me with a smile and made me feel right at home. - *Efficient Check-in:* The check-in process was quick and seamless, even with my late arrival. - *Comfortable Room:* The room was clean, cozy, and well-appointed, with everything I needed for a relaxing stay. *Great Service:* - *Attentive Staff:* The staff were attentive and responsive to my needs, making sure I had everything I required. - *Flexible:* They were flexible and accommodating, which was great considering my last-minute booking. *Overall:* I'm so glad I chose this room for my last-minute stay. The staff's warm welcome and excellent service made all the difference, and I'd highly recommend this hotel to anyone looking for a comfortable and hassle-free stay. *Would I Stay Again?:* Absolutely! I'd definitely choose this hotel again, especially if I'm in a pinch and need a last-minute stay.

Good

Great location, walking distance to everything. Love the coded doors rather than keys and was clean. We didn't have the cleaning staff come into the room at our own request but the were very friendly and helpful when we saw them.

The bathroom light is on a motioned timer which sometimes went out in the shower and came on with the ventilation fan whenever you walked past it if the door hadn't been closed properly.

Location was amazing, located right in the centre looking over Prada and duomo. Room atmosphere, and decoration was superd. Finding parking wasn't easy but many parking lots available nearby. Water fountains available throughout the property! loved it. Surly a rebook!

The walk in had me doubting the booking for a moment, but once we got upstairs and into the Boutique hotel, every doubt cleared. The bathroom shower looked like it was used as we enetered but in general it was very very clean.

The hotel is very well located near the historic district, which allows you to be flexible in all your journeys. It is in a secured monumental building on the second floor. The room is modern and air-conditioned.

The kettle was not washed. There was no cup or cutlery. The fridge was too small for my purchases. My bath towel was not replaced. The street is very noisy, even with the window closed. My room neighbors slammed their door too often.

Andrea was very kind and helpful. I had a very clean room and my own bathroom. A few perks were access to drinking water, making tea in my room, a refrigerator, bottle opener and a safe. The best part was the location. Literally around the corner from the center at the Duomo.

Communication a little tricky when we had to first meet and get the key codes.

Amazing location!! Right in the heart of Florence. The check in was easy and owner/ staff was super nice and even gave us recommendations for food & attractions. And the hotel room was clean and spacious.

Nothing, except we booked the room with the external bathroom which we wouldn’t choose again just as we felt we were being noisy to others when walking to and from and using the facility during the night and early morning. This was down to our choice of room however and the bathroom was still super lovely and clean.

Location was excellent Room had plenty of space Clean spaces

We booked the room with extrnal bathroom which turned out to be at the opposite side of the floor plan compared to the room. It could get quite noisy at night due to the very central location I tried to call the B&B 7 times on the day of my arrival and it resulted "non available"

Location was perfect, just near the dome and easy acces to all interest points. The room was spacios and clean, and they offered us all we needed for the stay. If we come again in Florance no doubt we will stay here.

A little noisy from the street but understandable for city center

Nice size private room. Amazing location so close to everything! Nice view from the window. Modern bathroom. Map with discount codes and recommendations was very helpful!

Light from the corridor into the bedroom at night was annoying, had to put a towel down. Also more pods for the coffee machine would’ve been appreciated

Location was great and the room spacious.

We didn’t realised we had booked a bathroom not in the room and down the communal corridor. This was actually quite inconvenient and would recommend to check this when booking.