Everything is perfect! We started to communicate about shuttle service very early before checkin date, and they are very helpful. The driver waited for us in the station with our name tag and we immediately found him when we got off the train. The location is perfect, we spent 4 days there and walked to every place. Restaurants, gelato shops, everything you need is around the hotel. Their library is ancient and it has a bar in it, we are also offered one free drink. I didn’t know Da Vinci used to stay here when I booked here, after realizing it, it just made everything more attractive. When we left, I booked FedEx to ship some of my stuff back home, and they called fedex to confirm my appoint and kept the box until FedEx came. Anyway, there is really a lot to say about this place, me and my mom live here very much. If I have chance to come back to Florence, I’ll choose here again.

None

Excellent location, in the city center, in walkable distance from train station. Amazing and kind staff, which provided us all the information we needed to get around Florence. The family suite was fantastic. The cleanliness was perfect. There is a cocktail bar and they provided us an welcome drink which was also a nice feature. The breakfast is not served in the hotel but in a nearby Cafe, which was excellent. Totally recommend The Artists' Palace. You also get a bonus of staying in the same building that also accommodated Leonardo da Vinci.

This is a unique place. It is not a hotel but more like an Air B&B. The location is quite incredible. Get a room on the top floor that overlooks the piazza. The rooms are basic but clean and fresh linen and towels are provided every day. There is a bar open until 11pm that is just for guests. It is amazing inside. There is a small balcony on the 3rd floor where you can sit out and enjoy a drink with a view of the famous dome. The price are really good for Florence. They serve breakfast in a restaurant 100m from the premises and at first I thought this may be an issue but it is quite the reverse. The experience is brilliant as it is set in a really cool eatery that is full of books, a florist and they sell various pieces of china and glass. The food here is amazing. We found that breakfast is so good it sets you up for the day with no real need for lunch. Lastly, everything is within walking distance. There are umbrellas in reception if you need them and if you need anything else just ask the staff and they will sort it. This place is a real gem and if you don't need room service it is just perfect.

The location is fantastic. The bathroom is spacious and the people are very warm and accommodating. The area can be a bit noisy though but it’s a trade off if you want a convenient location.

it’s a bit too noisy for us. The noise from the merry makers went on into the night. We also had a sleepless night when the restaurant below the apartment decided to do some cleaning. it went on for an hour. Doninico was very kind and rushed down at 12 midnight to offer another room for us but it stopped shortly after an hour so we did not move. It would also be of great convenience for us to move! The space could do with another table too. Also, the photos show a courtyard but we realised it doesn’t below to the hotel.

What a place! Both the apartment and Florence. Perfect in all senses. The hotel surpassed all expectations. The 3rd floor terrace was beautiful and provided a place to sit outside throughout the day/night. The bar was lovely 😍 and so was Vittori. His knowledge of cocktails and his tales of living around the world held our interest for several hours. His recommendations will be put to good use on our return home. Everyone in Florence was so friendly and helpful. We will be back!

Nothing to dislike

The hotel is in a beautiful, convenient location across from a church and within easy walking distance of several shops and restaurants. I thought the room was very comfortable. The amount of food included with breakfast was amazing, and the waiter needed to bring a side table to accommodate all of the plates. Our group of friends interacted several times with Elna at the front desk (I am not sure if I am spelling that correctly) and she was always very friendly and helpful. Thank you for making my trip to Florence so special!

The elevator was very small, especially when trying to transport luggage, but that was to be expected. I thought it was amusing there were approximately 90 stairs to reach the third floor. I did not consider the stairs a problem, but perhaps someone would want to know that if stairs are an issue for them.

The location is super convenient, next to everything. From our room we could see Medici Chapel and from the window of the hallway of the 2nd floor you can see the Duomo dome. The staffs are very friendly and helpful. We called them after the work hour to ask about early checkout, and they gave us very good help. We noticed a sign on the wall says that Da Vinci once lived here. There is a very comfy library in The Artists' Palace Florence.

Location was superb! just a few steps and you will reach Mercato Centrale, Cathedral of Santa Maria del Fiore, Uffizi, Accademia and the shopping area. Wide selections of dining nearby. Room was small but has its charm. Our room was facing Basilica Di San Lorenzo and view was amazing. The library is also something noteworthy. Breakfast is located off the property. They give you a voucher and after a short walk, you'll get to the breakfast place. Breakfast was plated but more than enough to jump start your day. Breakfast was very good!

There was only one elevator and it was kind of small. You have to wait a while when a lot of people are checking out.

We didn’t expect the wonderful hospitality or the perfect room for our stay in Firenze. The location is perfect at Piazza San Lorenzo where there is so much action and always a cab to catch. With an elevator, there is no problem getting your suitcases up and downstairs. The morning breakfast down the street was amazing and well worth the 5 minute stroll. Wait til you see it and taste! Our deluxe premium room was white and spacious had just what we needed, a very comfy king bed, a refrig, a safe, a place to hang clothes, wall charging for our devices, a huge bathroom and an unbelievable view of the Top of the Duomo and the Capenele. The bells on Sunday were an added treat. Hopefully you will have the chance to enjoy a refreshment in the library and marvel at the ceiling fresco or the fact the Leonardo DaVinci lived there for a time. The staff was amazing and always immediately available to answer questions about sights to see and how to catch the train. There is no question we will be back. Have passport will travel… especially to The Artist’s Palace in Firenze

It's a beautiful building, with a magnificent view and an excellent location. The staff was friendly and helpful. A bunch of umbrellas were on hand if needed. Cleaning was done daily. There were sheets and towels. The view was beautiful. I would not hesitate to stay again.

As the property is centuries old the sound of other visitors echoes around, doors banging and conversations heard through walls. Because of the age of the building and the location it was all accepted.