The apartment was nice and clean and the location was a walking distance from the CBD. The person at the reception was extremely nice and helpful and went out of her way to help us. She even came out of office hours to give us our luggage! Above and beyond!

The bed was generously sized. The location is close to the main street of the CBD and parks. The bed was comfy and the heater was surprisingly warm (despite its small size). The room was clean, quiet and have great privacy. The bathroom and kitchenette were clean.

Some smell on the pillows on first night of stay. There was no view in my room but this was very minor for me as I only really stayed to sleep. As the lone driver, I need to get out of the car to open the entrance to the parking. Parking space was a bit tight but was ok since I was driving a compact car.

The property location was amazing! A five minute walk (up and down step hills, just for consideration) and you’re in the CBD and likewise in a different direction you’re at Woolworths. The property was excellent value for money, and the washer / dryer was an added bonus! The staff were more than happy to give me extra washing machine sachets / shampoos etc. The hotel looked after our suitcases on the day of checkout for free. Over it’s a great stay if you’re on a budget.

I’d stayed at a couple of other Quests before (in NZ / Australia) and this room seemed dated compared to the others. The cleanliness wasn’t the best - the vents in the bathroom were both covered in dust (very lumpy dust, been there for a long time) and one of the shelves in the shower was fully broken (they were tiny shelves as it is, so one wasn’t useful). The bathroom was extremely dated and the water supply goes cold after a while (I assume other people in the hotel using water impacts your own water supply - not something you should get in a hotel!)

Great location, 5 minute walk to Spark Arena for a concert. Convenient having a washer and dryer in the room. Although the space was small, everything was laid out perfectly. Staff lovely on Sunday on check out. Nice and simple process

No air conditioning. They had a fan going when we arrived but it was still extremely muggy in the room we had on level 2. Had to leave the door open all night for some ventilation. 4pm for after hour check in seems too early for a Saturday and we had slight trouble with using the intercom to check in. Building is pretty old and tired but they have put a lot of effort into renovations to make it as pleasant as it can be.

The front desk staff, a lovely girl who's name I sadly don't remember, was superb - check in and check out were so smooth, handled my taxi bookings to the airport and gave me advice for how much time I would need to get there etc The location is great, just a 10 minute walk down to the Britomart area where there are plenty of restaurants on the waterfront. Felt super safe staying here as a solo female traveller. Room was a good size and comfortable to be in.

The bed was not the most comfortable, had a slight lump in the middle, and the air conditioner wasn't working but they had provided a fan and made sure to turn it on and open the window well before I arrived so that the room was still cool.

It was great to have a kitchen/living room area separate from the sleeping area for two people with different sleeping schedules who need to cook to address dietary restrictions. We appreciate that there was a baking dish provided for the oven (which properties rarely have). We used all kitchen appliances and utensils provided. The grocery store within a 10-minute walk was an excellent resource. The in room laundry with detergent provided was a perk. For the most part, wireless internet was reliable. We found the furniture and decor inviting and comfortable.

Please consider providing the following items in the kitchen: A measuring cup, teaspoons, can opener and cheese grater. A door stop was placed in the floor in front of the toilet to prevent the door from hitting the wall. It created a frequent trip/toe-stubbing hazard. The lack of window covering on some of the living room windows created an unpreventable glare at the end of the day when sitting on the sofa. We would stay at ASR properties more often, but they are often too expensive for our budget. I think we got a deal with a last-minute booking.

It was easy to get to with on site parking that wasn’t complex to organise and use. They clearly marked our car park that I had reserved with my name and the date as well which I thought was a really personal touch and makes is fool proof for people like me lol. I’ve stayed a lot of places and never had them put my name on a car park so I was tickled actually! Big mirrors all clean no smudges. Comfy beds. Had a smart TV. Lots of power points and lamps and light switches. Just comfortable 🩵

Dislike is too strong of a word but I did notice that the apartment is older so it was flawlessly clean, had really nice equipment (microwave, pots pan and an over etc) but the tiles on the floor were a little bit tired. The shower door was quite stiff at the top to open. Not an issue but it made it noisy and you had to push the door open quite hard. This is if I had to nit pick anything. Value for money was fabulous 3 people 2 room apartments with appliances and a balcony $399

Apartment, while tired, was very clean and well supplied with everything needed. Appreciated the laundry liquid so we could get on top of our holiday washing!

No air conditioning. Tried calling reception a few times from our room during daytime hours regarding a wifi issue but couldn't get an answer. Wifi was ok for general use but not great for streaming to TV. For a two bedroom apartment and our family of four, we thought one couch was not enough for 'comfortable' living. To watch a movie together we had to use kitchen dining chairs - throw in a couple of beanbags or occasional chairs and it would be great!

Eden Crescent is close to Shortland Street and the centre of the city. Albert park is very close. Very well located, especially, if you visit Auckland University. The apartments were clean and roomy enough for 2 (we had 2 2-bedroom apartments, travelling with 4 people for work). Staff are very helpful and onsite from 7 am to 7 pm. There is a parking garage, if you need it (costs extra).

The beds have a ridge in the middle, which is a bit uncomfortable. Everything is a bit dated - the elevator buttons do not always respond; the shower holders were worn and cracked. There was mildew behind the dryer on the wall. It is not much but be aware, if you react allergic.

Location couldn't have been better with an easy walk to CBD and pretty much anything you would need. I was upgraded and the staff were absolutely lovely. Room was excellent space-wise. Great view as well of the harbour and the local environs. Small deck was great for enjoying the view with a glass of something nice.

Bed was very firm. I like a firm bed but this was very hard. Parking is very tight underneath the building, as everybody seems to drive SUVs these days, need to be a competent driver to get in and out without mishap. Room needs a refurb. Is a little tired with some facings and the bathroom needing fixing in a small way. Not really an issue though as the rest of the package at this price more than makes up for it.