This place is unbelievable! It’s like a 5 star. The staff are really lovely and the room is beautiful. The bed was better than what I have had at the Sofitel. It was so comfortable

The only thing I didn’t like and it was our fault really was that we left my husband’s insulin in the fridge. On realising we called the he hotel and the cleaners had thrown it away. I think it pays to check before throwing as mistakes such as leaving stuff behind do happen. Medication especially insulin is a life saver!

From the gates to my room, I was thoroughly impressed with how secure, clean & well presented everything was. The minimalism inside my studio was even better, everything you need at your fingertips. Customer service was top-notch 👌super welcoming & friendly. Knowing someone was up at the front desk to help in any way was absolute bliss.

TV in my studio was positioned in a place that made it awkward for us to watch, would've been excellent if it had a swivel but nonetheless still an amazing place for the price 😊

This apartment was clean and modern, the beds comfortable and we had everything we needed for a short stay. The reception staff we met were very friendly and very helpful. We were there for a show but also for a family catch up so this was a great choice.. The apartment was also conveniently placed for getting around the central Auckland area and easy access to the motorway network .. it is around a 25 minute drive from the airport by car( non rush hour if you know Auckland at all) so if you are coming off a flight not and dont want an airport hotel then this is a good option Train and buses into central Auckland were literally on the doorstep( or a 15 minute drive on the motorway) ,the parking is free and also secure (a bonus in Auckland) and its a very short walk to a selection of takeaway places. There is a shopping mall a short drive away .. not walking distance unfortunately..but that mall has all the essentials there including a movie theatre and some good restaurants.

Nothing - would be very happy to stay there again on our next visit to Auckland and will if available. Was great value for the money.

Car park is why we stay here most it's fantastic. It's so close to our kids in Mount albert. We can visit them but have own space, as they are just down the road. The rooms have everything we need and more. And so big!

The toilet has it's own hand basin as its separate to bathroom. Be great if you could hang a hand towel rail or towel ring to hang a hand towel in the toilet to wipe hands on after using that basin. We didn't have a dish brush. But did have cloth and sponge. Be good if a dish brush is available for coffee cups. These didn't affect our stay still really happy.

I appreciated the fact that I booked with no prepayment and was able to pay in cash on arrival. Staff are all very friendly. Property is very secure. As indicated, it is not in the CBD but an easy bus ride away. I bought the transport card at the international terminal, just opposite the one NZ shop (for sim cards), at the convenience store. It was approximately 15 dollars to get to the location. Well worth the extra distance. Plenty of space, modern kitchenette, nice bathroom and very comfortable bed. All the necessary utensils for a short stay. Restaurants close by and about a 20 minute walk to the supermarket, Pak n Save. So enjoyable, I have booked again.

I was a little concerned when I noticed the train tracks nearby but this did not disturb my sleep.

Beautiful and clean, spacious, good parking. Felt safe. The cleaning ladies was lovely, so was other working staff. The people on front desk could do with being bit more friendlier and maybe smile, but overall they were cordial. Loved the courtyard, it’s was perfect for my pups.

That I had to walk up the hill from where I parked my car to the front door, with all my bags, two dogs etc. lots of trips needed and opening doors and going up and down the lift/stairs each time was exhausting. Would have been great to have access to other doors on the ground floor so didn’t need to keep on going to reception.

Location. Spacious. Complete kitchen wares. Plenty of parking.

Would be great to have a handsoap in toilet or kitchen atleast. There are mini soap bar toiletries provided though but would be great to have something more tidy looking. I found the bathroom (shower room) quite smelly upon arrival, but it didn’t bother me that much. The odour was gone after couple of showers. The “hdmi” button remote of the TV did not work, I rang the reception for assistance but he said he was not very good with technologies, but he will leave a note on the desk. Rang the next night (we are always out the whole day) about the remote again, somebody arrived and have changed the remote and finally worked. No lifts (but Yes, it is mentioned in the booking description). Good thing we were in level1.

Everything! I loved how they give you a complimentary bag of snacks upon arrival as well as complimentary coffee/hot chocolate vouchers for the Cafe around the corner called Browne St which I had the best ever eggs benedict at. Excellent secure off street parking. 24hr manned front desk. Super modern design and very rooooooomy rooms with everything you could need. On site vending machine. Avondale train station right across the street.

Even though I loved having the sound of kids playing in the school right beside us, bouncing basketballs from 7am to 9am were quite annoying. Made worse by leaving our window open over night so next time I will close the window to drown out some of that noise before 9am.

The extra security is great - we felt very safe. Being right next to the railway tracks, we were grateful for the soundproofed windows. Loved the shower and the room is definitely roomy - separate toilet, dishwasher, big fridge-freezer, seating area - very spacious.

We didn't have an iron as I was attending my grand-daughter's 21st and couldn't be bothered going downstairs to ask for one. The set-up for a washing machine was there but obviously something yet to be installed. Another hotel that doesn't provide daily cleaning and replacing towels so we just made them last the two days.

Julie was fantastic on reception. Cannot say the same for the person who checked me in the first night I stayed. Loved the stay in the Studio on the ground floor. Easy access to both the street and carpark. Shower was great and so was the full kitchen. Short stroll to the shop and train. Easy access to city.

The blinds did not cover the entire windows, you could actually see right into the room when the lights were on. Had to call for the towels to be exchanged several times but no answer. Walked to reception to ask how to request change of towels and was advised to call. I advised I did try to call but no answer for roughly an hour. Informed at 11am that they would change them while I was out. Arrived back to apartment at midnight to wet towels on the floor. Luckily I had a personal towel to dry. Following day helped myself to the trolley in the hall way and advised reception. Never came to change towels again luckily I grabbed enough for the remaining three days. Minor issues though and would not deter me from booking here again